Sales Support Team - Warehouse

Acosta Group; Marlborough (MA); On-site; USD 27,000 - 41,000; Full time

Job summary

Acosta Group’s CORE Foodservice unit is seeking a detail-focused team member to assist with the coordination of major shows, vendor fairs, and related logistics across warehouse and field operations.

You will support sampling, POS materials, coupons, scheduling, inventory, and shipping, while maintaining calendars and ensuring safety. This role requires strong communication, flexibility, and a customer-service mindset.

Qualifications

• High school diploma or equivalent.
• 1–2 years in customer service or sales support, preferably warehouse/logistics.
• Excellent communication skills, verbal and written.
• Strong organizational skills and attention to detail.
• Ability to work independently and manage multiple tasks.
• Valid driver's license and clean driving record.
• Physical ability to lift up to 50 pounds.
• Willingness to work flexible hours, including weekends.
• Positive, can-do attitude focused on customer service.

Responsibilities

• Coordinate major shows and vendor fairs, confirm participation and manage logistics.
• Coordinate product allowances, POS and coupons.
• Arrange samples and equipment; confirm theme support and budget.
• Maintain distributor stocking guides and process distributor marketing requests.
• Maintain calendars and assist with shipping, receiving, and inventory.
• Assist with warehouse tasks and ensure safety and accessibility.
• Prepare and ship orders; label, stage, and track inventory.
• Handle deliveries and pickups; ensure proper handling and reporting of issues.
• Support sales with marketing materials and distributor meetings.
• All other requests as needed.

Skills

Customer service

Communication

Organizing

Independence

Multitasking

Tech literacy

Driving

Education

High school diploma or equivalent

Tools

WMS

MS Office

Job description

Responsibilities

• Assist with the overall coordinating of major shows, vendor fairs, etc1. Request and confirm participation of scheduled event, by client2. Coordinate and secure product allowances, POS & applicable coupons3. Coordinate and order the needed samples and equipment4. Confirm theme support, budget and support accordingly5. Coordinate all food show related costs for submission to finance department
• Appropriate business attire ie.: shoes, shirts, pants, etc.
• Maintain and update distributor stocking guides (matrices)
• Process all distributor marketing requests (marketing plans, individual marketing events), completeand submit distributor required documentation to distributor, obtain all client approvals for all eventsand marketing plans and forward to TM for processing
• Maintain company calendars
• Completion of distributor new item forms
• Support sales with flyers, and other marketing administration
• Support sales in planning and preparing for distributor meetings
• Support distributor leads and local BDM’s as needed
• Scheduling of meeting rooms and vehicles
• Assist shipping and receiving, unloading trucks, checking in merchandise, matching purchase ordersto sample orders, letting market know when new product comes in
• Rotate product samples, discard any products that may be going out of code
• Reading customer orders, work orders, shipping orders or requisitions to determine items to bemoved, gathered or distributed and/or shipped
• Moving materials and items from receiving or storage areas to shipping or to other designated areas.
• Sorting and placing materials or items on racks, shelves, or in bins according to the predeterminedsequence such as size, type, style, and color or product code
• Ensuring warehouse is accessible and safe for salespeople and customer traffic
• Assembling customer or sales orders from stock and places orders on pallets or shelves, or relocatingorder to a holding area or shipping department
• Labeling materials with identifying information using appropriate method
• Opening crates, boxes and other containers
• Maintaining and counting physical inventory
• Clean and store all equipment returning from food shows and sales events
• Complete scheduled deliveries and pick-up
• Keep all equipment in working condition, report damaged goods to Director, Brand Development
• Pick-up and deliver warehouse orders to specified locations according to prescribed deliveryschedules. Exercise great care in stacking, handling, and transporting so as to prevent damage orerrors.
• Check all deliveries against invoices.
• All other requests as needed

Qualifications

• High school diploma or equivalent
• 1-2 years of experience in a customer service or sales support role, preferably in a warehouse or logistics environment.
• Excellent communication skills, both verbal and written, with the ability to build strong relationships.
• Strong organizational skills, with an eye for detail and a commitment to accuracy.
• Ability to work independently and manage multiple tasks simultaneously, prioritizing effectively.
• Proficiency in using warehouse management systems and basic computer applications.
• Valid driver's license and a clean driving record, with the ability to operate a company vehicle.
• Physical ability to lift and move heavy objects, with a commitment to health and safety practices.
• Willingness to work flexible hours, including weekends, as needed to support the team.
• A positive, can-do attitude, with a passion for providing exceptional customer service.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to find, handle, or feel; reach with hands and arms; and talk to hear. The employee must regularly lift and/or move up to thirty pounds and frequently lift and/or move up to fifty pounds for supplies and materials from time to time. The employee will frequently use office equipment, computers and desk phones. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Temperature of a Refrigerator can range from 36 to 46 degrees Fahrenheit, and a Freezer can range from ‑20 to ‑10 degrees Fahrenheit.

About Us

CORE Foodservice is a part of Acosta Group – a collective of the industry’s most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey. CORE Foodservice is revolutionizing the North American foodservice industry. With over 60 offices, we are a dynamic team dedicated to navigating the evolving landscape of foodservice operations. Our mission? To seamlessly connect top‑tier brands with consumers wherever they eat away from home – think ballparks, restaurants, schools and more. As the industry's premier foodservice sales agency, we drive demand, forge invaluable relationships, and accelerate growth across every dining destination. At CORE Foodservice, we empower our employees to focus on what they love, fostering a culture where happy people drive remarkable outcomes. Our leaders are highly engaged, getting into the field and setting the example for pushing boundaries and innovation. Empowerment is our cornerstone; we believe in creating an environment where every voice is heard, and every idea valued. Join us in shaping the future of foodservice, where dedication and innovation meet opportunity. Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact [e-mail]. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request. Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting. The Acosta Group utilizes E‑Verify for validating the ability to work in the United States for all job candidates. If you want more information on what this entails and your rights as a job applicant, please use the link provided to access information on our use of E‑Verify and your right to work. Employer Resources (e-verify.gov) By applying, you agree to our Privacy Policy and Terms and Conditions of Use.

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Acosta, and its subsidiaries, is an Equal Opportunity Employer

Job Category: Sales Support

Position Type: Full time

Business Unit: Foodservice

Salary Range: $19.78 - $29.87

Company: The CORE Group-Payroll, LLC

Req ID: 42776

Employer Description: USCOREFSEMPDESC