Sales & Support Specialist - Community Markets

Associated Banc‑Corp; La Crosse (WI); On-site; USD 26,000 - 44,000; Full time

Benefits offered by this job

401(k) & Pension

Paid time off

Stock Purchase Plan

Diversity Groups

Job summary

Associated Bank in Wisconsin is seeking an Administrative Support specialist to back our Commercial/Private Banking team. You will handle administrative tasks, deposit and loan documentation, and support client onboarding across the full lifecycle.

The role emphasizes accuracy, regulatory compliance, and delivering an exceptional client experience, with exposure to complex commercial relationships and opportunities to grow banking expertise while adhering to internal policies and applicable laws.

Qualifications

• High School Diploma or equivalent with 2+ years' banking or office experience preferred.
• Experience supporting Commercial or Private Banking teams is a plus.

Responsibilities

• Coordinate and manage commercial loan documentation, closings, and ongoing maintenance.
• Support portfolio administration and risk management with Relationship Managers, Portfolio Managers, and Private Bankers.
• Serve as liaison between clients, sales teams, operations, and external partners to resolve inquiries.
• Process deposit and loan account activities using internal systems.
• Collect financial documentation from clients and coordinate timely submission to Credit Operations.
• Provide administrative and sales support, including reporting, scheduling, and client materials.

Skills

Administrative support

Customer service

Attention to detail

Regulatory compliance

Education

High School diploma or equivalent

Job description

At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your growth and development are encouraged and supported, then Associated Bank may be the right place for you. Associated Bank requires you to directly represent yourself and your own experiences during the recruiting and hiring process. Associated Bank conducts a thorough background check on all new hires.

Support a dynamic Commercial/Private Banking team by providing administrative, deposit, and loan documentation support across the full client lifecycle.

This role plays a key part in delivering accurate, compliant solutions while ensuring an exceptional client experience.

You’ll gain exposure to complex commercial relationships and opportunities to grow your banking expertise.

Operates in full compliance with internal policies and procedures as well as applicable regulations and laws, including but not limited to Bank Secrecy Act/Anti-Money Laundering and S.A.F.E. Act requirements.

Must submit required information to meet registry requirements, obtain a unique identifier, and maintain the registration requirements as directed by the S.A.F.E Act.

Key Accountabilities

• Coordinate and manage commercial loan documentation, closings, and ongoing maintenance to ensure accuracy and regulatory compliance.
• Partner with Relationship Managers, Portfolio Managers, and Private Bankers to support portfolio administration and risk management.
• Serve as a primary liaison between clients, sales teams, operations, and external partners to resolve complex inquiries.
• Process deposit and loan account activities, including account openings, maintenance, and service requests using internal systems.
• Collect required financial documentation from clients and coordinate timely submission to Credit Operations.
• Provide administrative and sales support, including reporting, scheduling, pipeline tracking, and preparation of client materials.

Education & Experience Required

• High School Diploma or equivalent 2+ years experience in banking or an office environment with knowledge of commercial/business banking products and loan documentation.
• Preferred Experience supporting Commercial or Private Banking teams.

Why You’ll Love Working Here

At Associated Bank, you’ll join a collaborative, client-focused culture that values integrity, development, and teamwork. We offer meaningful career growth, ongoing learning, and the opportunity to support businesses in your community.

We welcome and encourage applications from all qualified parties, including but not limited to people returning to the workforce, people with disabilities, those without a college degree, and veterans or those with military experience.

In addition to core traditional benefits, we take pride in offering benefits for every stage of life.

• Retirement savings including both 401(k) and Pension plans.
• Paid time off to volunteer in your community.
• Opportunities to connect with others through our diversity-focused Colleague Resource Groups.
• Competitive salaries with professional development and advancement opportunities.
• Bonus benefits including well-being programs and incentives, parental leave, an employee stock purchase plan, military benefits and much more.
• Personal banking, loan, investment and insurance benefits.

Associated Bank serves more than 120 communities throughout Wisconsin, Illinois, Minnesota, and Missouri and we consider our colleagues critical to our continued success.

Join our community on Facebook, LinkedIn and X.

Artificial Intelligence Statement

To support our recruiting process, we may use artificial intelligence ("AI") or automated technologies to collect, organize, sort, and analyze information submitted by applicants. These tools may assist our Talent Acquisition professionals in identifying applicants who appear to satisfy the minimum qualifications for a position. AI is not used to make employment decisions on behalf of Associated Bank. No applicant will be selected or rejected solely based on the output of an AI tool. Hiring decisions are made by Associated Bank personnel who review applicant information and exercise independent judgment in accordance with applicable law and company policies.

Compliance Statement

Associated Bank is an equal opportunity employer committed to creating a diverse workforce. We support a work environment where colleagues are respected and given the opportunity to perform to their fullest potential. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Fully complies with all applicable enterprise policies and procedures. Acts in compliance with all applicable laws and regulations as outlined in training materials, including but not limited to Bank Secrecy Act. Responsible for reporting suspicious activity to Financial Intelligence. Responsible to report all customer complaints as prescribed and procedure violations to management or HR. Responsible to report ethical concerns as needed to Associated Bank’s anonymous Ethics Hotline.

Associated Bank provides additional assistance throughout the application, interview and hiring process. Please contact [e-mail] if you need an accommodation at any time during the process.

Associated Banc-Corp participates in the E-Verify Program. E-Verify Notice English or Spanish. Know Your Right to Work English or Spanish. Associated Bank is Pay Transparency compliant.

The pay range represents anticipated base pay for this role. Actual pay may vary based on factors including, but not limited to, work location, skills, experience, education, and qualifications for the role. For certain positions, total compensation may also include incentive, commission, or bonus opportunities not reflected in the posted base pay range.

$19.08 - $32.71 per hour

At Associated Bank, our purpose is to uplift our customers, community and colleagues to be financially stronger. We do this through our relentless focus on people, with a winning spirit, by listening before we act and with a commitment to achieve together. What does it mean to be #RootedHere? For us, it means having a career that grows with you. We think you'll like the opportunities available at Associated Bank.