Sales Support Specialist

Daniels Health; United States; Remote; USD 55,000 - 65,000; Full time

Job summary

Daniels Health & Sharpsmart is seeking a detail-oriented administrator to support the business development team with data entry, contracts and client coordination. This role focuses on accuracy and timely processing in a fast-paced healthcare environment.

You will engage with the existing customer base, identify revenue opportunities, assist onboarding via Salesforce, support renewals, and help generate reports to drive growth and client satisfaction.

Qualifications

• 1+ years of administrative, data entry and/or sales experience.
• Basic computer systems Skills (Microsoft office suite, etc.)
• Good communication skills both written and verbal
• Attention to detail and accuracy
• Salesforce experience or similar CRM experience

Responsibilities

• Assist the business development team with day-to-day administrative tasks, such as contracts and data entry
• Engage with existing customer base providing excellent customer service and identify revenue generating opportunities
• Opportunity to cross sell into existing customer base
• Renewal and retention efforts
• Assist with onboarding new clients and coordinate necessary information via salesforce
• Assist in lead generation activities
• Development of reporting

Skills

Communication skills

Data entry

Sales experience

MS Office

Tools

Salesforce

Job description

Our story began with a passionate idea that we could change the world…. And to be honest, we’ve never stopped believing that… In 1986 it was a simple concept that microbiology teamed with innovation and clinical contribution could eliminate an issue that was profoundly impacting the healthcare industry – HIV acquired through needle-stick injuries.

In Australia, we lived out our dream. Investing years into R&D to create the safest containment system in the world and taking on the industry status quo to petition for higher standards in sharps protection, we witnessed an 80+ percent reduction in disposal-related needlestick injuries nationwide. And then we kept going…

We support our customers with an array of added value products and services to ensure Protection, Sustainability, Value, Compliance and Education are provided. Our main audience is within the healthcare space as we service hospitals and customers such as doctors, dentists and pharmacies.

We now look to you to help us deliver on our customer needs from data entry service, to managing daily production needs and working across the production and transport teams to help coordinate the day to day deliveries to our customer sites.

What will you do day to day?

• Assist the business development team with day-to-day administrative tasks, such as contracts and data entry
• Engage with existing customer base providing excellent customer service and identify revenue generating opportunities
• Opportunity to cross sell into existing customer base
• Renewal and retention efforts
• Assist with onboarding new clients and coordinate necessary information via salesforce
• Assist in lead generation activities
• Development of reporting

What do you need to be successful?

• 1+ years of administrative, data entry and/or sales experience
• Basic computer systems Skills (Microsoft office suite, etc.)
• Good communication skills both written and verbal
• Attention to detail and accuracy
• Salesforce experience or similar CRM experience

$55,000 - $65,000 a year

Daniels Health & Sharpsmart is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Daniels Health & Sharpsmart prohibit discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law. Daniels Health & Sharpsmart conforms to the spirit as well as to the letter of all applicable laws and regulations.