Sales Support Specialist

Siemens Healthineers AG; Northern (KY); Hybrid; USD 73,000 - 100,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Life insurance

Long-term and short-term disability保险

Paid parking/public transportation

Paid time off

Paid sick and safe time

Job summary

Siemens Healthineers AG in the United States seeks a Sales Operations professional to manage the end-to-end processing of customer orders, revisions, and related sales activities within an assigned unit or customer group. You will coordinate with sales, project management, and vendors to ensure orders are booked, shipments billed, discounts and configurations are handled, and profitability is monitored.

This role supports factory tours, product demonstrations, and training events.

Responsibilities

• Prepares, reviews and books customer orders / revisions to orders.
• Reviews customer orders and checks consistency and completeness in cooperation with all involved stakeholders on both customer side and Siemens' sales or project management organization.
• Initiates sales orders / purchase orders to vendors according to customers' requirements.
• Ensures timely shipment / billing of equipment.
• Interfaces with factory and product / marketing groups to resolve configurations and technical changes.
• Evaluates and monitors profitability for sales orders in backlog.
• May determine discount rates applied at time of sale.
• May resolve issues related to transaction quality.
• Guides the customer sales support process related to factory tours, product demonstrations or presentations, new product trainings, trade shows, field sales support and pricing.
• May sign off on small / non-bids and proposals (Bid Manager).
• May also validate/endorse the technical solution in small countries.

Job description

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

Completes a number of processes and activities during the sales process with respect to an effective administration of proposals and sales orders (incl. Bid Management) for an assigned organizational unit or customer target group, concerning both sales and after-sales processes.

• Prepares, reviews and books customer orders / revisions to orders.
• Reviews customer orders and checks consistency and completeness in cooperation with all involved stakeholders on both customer side and Siemens' sales or project management organization.
• Initiates sales orders / purchase orders to vendors according to customers' requirements.
• Ensures timely shipment / billing of equipment.
• Interfaces with factory and product / marketing groups to resolve configurations and technical changes.
• Evaluates and monitors profitability for sales orders in backlog.
• May determine discount rates applied at time of sale.
• May resolve issues related to transaction quality.
• Guides the customer sales support process related to factory tours, product demonstrations or presentations, new product trainings, trade shows, field sales support and pricing.
• May sign off on small / non-bids and proposals (Bid Manager).
• May also validate/endorse the technical solution in small countries.

Who we are

We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision‑making and treatment pathways.

How we work

When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world's most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

The base pay range for this position is: $73,030 - $100,419. Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.

If this is a commission eligible position the commission eligibility will be in accordance with the terms of the Company's plan.

Commissions are based on individual performance and/or company performance.

Benefits

• medical insurance
• dental insurance
• vision insurance
• 401(k) retirement plan
• life insurance
• long-term and short-term disability insurance
• paid parking/public transportation
• paid time off
• paid sick and safe time

Equal Employment Opportunity Statement

Siemens Healthineers is an Equal Opportunity and Affinitive Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law. EEO is the Law: Applicants and employees are protected under Federal law from discrimination.

California Privacy Notice

California residents have the right to receive additional notices about their personal information.

Export Control

A successful candidate must be able to work with controlled technology in accordance with US export control law.

It is Siemens Healthineers’ policy to comply fully and completely with all United States export control laws and regulations, including those implemented by the Department of Commerce through the Export Administration Regulations (EAR), by the Department of State through the International Traffic in Arms Regulations (ITAR), and by the Treasury Department through the Office of Foreign Assets Control (OFAC) sanctions regulations.

Our culture

We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what's possible, to improve people’s lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success.