Sales Support Rep Part-Time

Victra; Silver City (NM); On-site; USD 16,000 - 23,000; Part time

Benefits offered by this job

Paid Training

50% off Verizon Service

VNation Disaster Relief

Referral Bonus

Career Advancement Opportunities

Job summary

Victra is seeking a part-time Sales Support Representative to join our retail team in a high-traffic store. You will support the sales process, share product knowledge, and create an outstanding guest experience every time.

You will merchandise, maintain store cleanliness, and assist with account reviews and customer interactions during peak periods. Training is provided and opportunities for advancement exist.

Qualifications

• High school diploma or GED required.
• 1+ years of customer service, preferably in retail/service.
• Willingness to work evenings, weekends, holidays, Nov–Dec, or peak vacation periods.
• At least 18 years of age and legally authorized to work in the United States.

Responsibilities

• Support account reviews, accessory recommendations, data transfers, and queue triage during busy periods.
• Lead merchandising, store cleanliness and operational tasks.
• Deliver outstanding customer service at every guest interaction.
• Conduct account reviews to understand guest needs and present product recommendations.
• Be a passionate guest advocate and make tech easy to use.
• Provide product benefits and solution recommendations through customer service.
• Create personal connections with guests to simplify tech.
• Assist team with guest interactions and follow-through in a fast-paced store.

Skills

Customer service

Retail environment

Communication

Education

High School Diploma or GED

Job description

Why Victra?

Victra is Verizon's largest premium retailer in the United States. We are seeking Sales Support Representatives who deliver world-class service to Every Guest. Every Time. From supporting our team's sales process to sharing your product knowledge, you will connect our guests to what matters most. You will be the face of Victra! We offer endless opportunities for advancement and a supportive team environment. Our values of performance, collaboration, innovation, integrity, and celebration fuel our culture.

Join our knowledgeable and dedicated team to connect technology to life in the most trustworthy, fun, and rewarding way.

What You Will be Doing..

As a part-time Victra Sales Support Representative, you'll have the chance to shape your career in one of our retail stores. Using your unique talents, passion for technology, and customer service skills, you will have the power to create the ultimate in-store experience. In this role, you will:

• Work alongside peers and store leaders to support account reviews, accessory recommendations, data transfers, and customer queue triage during heavy traffic periods.
• Take the lead on merchandising, store cleanliness and operational functions.
• Deliver outstanding customer service during every guest interaction, ensuring each visit is a positive and memorable experience.
• Conduct thorough account reviews to understand guest needs and present thoughtful product and service recommendations.
• Be a passionate guest advocate with the desire to be yourself when connecting and having fun doing it!
• Provide product benefits and solution recommendations through exceptional customer service to deliver what our customers need.
• Create personal connections with guests to make tech look simple.
• Support a fast-paced store environment by assisting the team with guest interactions, account reviews, and customer follow-through.

Why Work at Victra:

• Paid Training
• 50% off Verizon Service
• VNation Disaster Relief
• Referral Bonus
• Career Advancement Opportunities
• A comprehensive benefit list can be viewed here. Please note that all benefits are subject to the terms and conditions of the plan document or insurance policy.

Sales Support Representatives work a flexible schedule ranging from 8 to 25 hours per week. This position starts at $14.00

This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say?

Isn't it time you explored what could become the career move of a lifetime?

What we're looking for...

• High school diploma or GED.
• One or more years of customer service, preferably in a retail or service environment.
• Willingness to work evenings, weekends, holidays, November through December, and/or during peak vacation periods.
• At least 18 years of age.
• Demonstrated experience communicating with customers to find solutions.
• Legally authorized to work in the United States.
• Physical Requirements
• Ability to lift 10 pounds.
• Ability to stand for long periods of time.

Training Requirements

Various online and computer-based training will be required throughout your employment with Victra.

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or Veteran status.

Equal Employment Opportunity and Nondiscrimination Policy, Accomodation Policy, and Complaint Procedure. Applicants may make complaints about violations of this policy by calling Victra's Speak Up Hotline at (833-612-2280), or emailing a complaint to [e-mail]. Please provide as much information as possible, and, unless you are submitting the complaint anonymously, your contact information to facilitate Victra's prompt investigation into your complaint.

Victra independently operates this site and is a Verizon Authorized Retailer.