Sales Support Manager

Performance Food Group (New); Cartersville (GA); On-site; USD 59,000 - 72,000; Full time

Benefits offered by this job

Day 1 health & wellness benefits

Employee stock purchase plan

401(k) employer matching

Education assistance

Paid time off

Job summary

Core-Mark is hiring a Sales Support Manager to oversee the merchandising team and maintain a strategic relationship with the Sales Account Manager. You will lead the team, provide guidance, and manage weekly and sales reporting related to Smart Stock and Power BI recaps.

This role also controls expenses and OT for the SSA and merchandising team. You will collaborate with the Sales Account Manager, conduct monthly virtual meetings, deliver weekly trend reports, and support program category

Qualifications

• High School Diploma/GED or equivalent.
• 4–6 years of customer service or sales support experience.
• Team lead or supervisory experience.

Responsibilities

• Modifying and distributing internal and external reports for sales team, vendors, and customers.
• Overseeing SSA with the management of customer rebates and profitability reports.
• Provide weekly trend reports, GP profit, and other reports as requested by management.
• Assist with presentations, reports, and communication for the merchandising team.

Skills

Customer service

Sales support

Team leadership

Education

High School Diploma or GED

Tools

Power BI

CRM systems

Job description

Company Description:

Core-Mark continues to grow as the industry leader in fresh and broadline solutions for the convenience retail industry. With a reputation for empowering customers, employees, and communities, Core-Mark has become the largest, most comprehensive marketer of consumer goods in North America - offering a full range of products, programs, and solutions to convenience operators across the U.S. and Canada.

Job Description:

We Deliver the Goods:

• Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more
• Growth opportunities performing essential work to support North America's food distribution system
• Safe and inclusive working environment, including culture of rewards, recognition, and respect

Position Details:

• Salary is $65k PLUS bonus
• Schedule is Monday - Friday

Position Summary:

As the Sales Support Manager you will report to the Division Sales Director. You will be responsible for overseeing the merchandising team while maintain a strategic relationship with the Sales Account Manager. A primary focus will be providing guidance and leadership to the merchandising team and the Sales Support Assistant. This role will be responsible for all weekly and sales reporting related to Smart Stock, PowerBi recaps, weekly trend reports, and any other report deemed necessary by the Division Sales Director. This role will also be responsible for managing all the expenses and OT for the SSA and the merchandising team. This individual should possess strong organizational skills, time management and most importantly leadership skills. This role will work directly with the Sales Account Manager with some field cross training with the Sales Account Consultant.

Position Responsibilities:

• Modifying and distributing internal and external reports for sales team, vendors, and customers.
• Overseeing and assisting the SSA with the management and tracking of customer rebates, and profitability reports.
• Provide daily/weekly SmartStock reports to help identify underperforming stores.
• Conduct once a month virtual meeting with the merchandising team
• Provide weekly trend reports, GP profit, and other reports deem necessary by DSD
• Provide program category management support.
• Provide Quarterly Business Reviews.
• Conduct Annual (FMI) Focused Marketing Initiative meetings.
• Inspect and consult so SmartStock customer agreed requirements are being met.
• Ensure program Plano-o-grams are as expected.
• Manage T&E for merchandising team to ensure team is delivering expenses
• Completing daily/weekly CRM/Repsly activity reports.
• Performing additional duties as assigned.
• Sales recruitment, coaching, development, and retention leading to a focused aligned team with corporate strategies.
• Providing reporting at all levels to measure strategic success and progress.
• Interviewing, hiring, training, and conducting performance evaluations with merchandising team and SSA.
• Preparing periodic sales reports as requested by management.
• Oversee and plan all reset for top customers
• Manage reset fee collection and review
• Working based at the Division and spending balanced time in-field to inspect what you expect from the Merchandising team.
• Assisting and managing SSA with the preparation of presentations, reports, and communication

Benefits:

Click Here for Benefits Information

Qualifications:

• High School Diploma/GED or Equivalent Experience
• 4 - 6 Years Customer service, sales support or related area.
• Team lead or supervisory experience.

Preferred qualifications:

• Bachelors; Business management, sales / marketing or related area
• 6 - 10 Years Customer service / sales support within foodservice industry with Supervisory experience

EEO Statement:

Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy; (2) the "EEO is the Law" poster and supplement; and (3) the Pay Transparency Policy Statement.