Sales Support & Guest Experience Associate

Dry Goods, Inc.; City of Albany (NY); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Competitive wages

Generous merchandise discount

Health benefits (medical, dental, 9)

401(k) retirement plan

Flexible spending account

Promote from within

Job summary

Dry Goods, Inc. is seeking a Sales Support team member to enhance the shopping experience by greeting customers, handling POS transactions, answering calls, and maintaining stock displays. The role requires willingness to work day, evening, and weekend shifts in a dynamic retail environment.

We offer generous benefits and opportunities for growth within a family-owned company that values employees and promotes from within. Base wages are competitive and subject to qualifications.

Qualifications

• Experience in customer service or retail preferred.
• Willingness to work day, evening, and weekend shifts.
• Able to unpack stock and assist with displays.
• Good communication and teamwork skills.

Responsibilities

• Greet customers in a friendly, genuine manner and thank them for their visit.
• Ring POS transactions and manage key account information.
• Answer telephone calls and assist callers as needed.
• Unpack and display stock to maintain attractive shelves.
• Wrap and bag merchandise for customers.
• Be available to work day, evening, and weekend shifts.

Skills

Customer service

POS transactions

Phone etiquette

Stock display

Merchandise wrapping

Tools

POS system

Job description

Dry Goods, Inc. is seeking a Sales Support team member to enhance the shopping experience by greeting customers, handling POS transactions, answering calls, and maintaining stock displays. The role requires willingness to work day, evening, and weekend shifts in a dynamic retail environment.

We offer generous benefits and opportunities for growth within a family-owned company that values employees and promotes from within. Base wages are competitive and subject to qualifications.