Sales Support Coordinator

Charter Communications; Phoenix (AZ); On-site; USD 52,000 - 68,000; Full time

Job summary

Charter Communications, operating as Spectrum, is seeking a Sales Support Coordinator in Phoenix to drive reporting, project management and administrative support for a high-performing sales team.

The role emphasizes organization, attention to detail and proactive problem-solving to improve customer experience and team productivity. A bachelor’s degree in business is preferred, with 3+ years of office experience and strong MS Office skills.

Qualifications

• 3+ years of general office experience.
• Experience supporting sales teams is a plus.
• Strong written and verbal communication is essential.

Responsibilities

• Coordinate logistics for daily office activities and meetings, including supply orders and onboarding new hires.
• Support sales executives with order follow-up, issue identification and escalation across departments.
• Obtain and distribute sales-related reports to support decision making.
• Manage projects related to construction, escalations, porting and other assignments to advance sales operations.
• Maintain and track invoices to budget and identify cost efficiencies.
• Organize sales blitz activities, track updates and submit results.
• Assist with same-day tickets and data entry for field sales leads.

Skills

Microsoft Office

Communication

Time management

Independent work

Education

Bachelor's degree in business preferred

Tools

MS Word

Excel

PowerPoint

Outlook

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Looking for an opportunity where your organizational skills drive business success? Join Spectrum as a Sales Support Coordinator, where you'll deliver essential reporting, project management and administrative support to a high-performing sales team. Your attention to detail and proactive approach will ensure smooth operations and help elevate the customer experience. At Spectrum, your contributions directly influence team productivity and customer satisfaction.

How You'll Make an Impact

• Coordinate logistics for daily office activities and meetings, including supply orders, meeting space arrangements, document preparation, catering and onboarding new hires
• Facilitate sales installations by supporting sales executives with order follow-up, issue identification and escalation, and collaborating across departments as needed
• Obtain and distribute sales-related reports to support informed decision making
• Manage projects related to construction, ECAF escalations, porting and other assignments to advance sales operations
• Maintain and track invoices to budget while identifying and recommending cost efficiencies
• Organize and oversee sales blitz activities, including updates, record maintenance and submission of results
• Assist with same-day ticket submissions and data entry for field sales leads

Working Conditions

• Office environment

What You'll Bring to Spectrum

Required Qualifications

Education

• Bachelor's degree in business preferred or equivalent combination of education and experience

Experience

• 3+ years of general office experience

Skills

• Ability to read, write, speak and understand English
• Strong oral and written communication skills
• Proven capability to prioritize and organize tasks to meet deadlines
• Ability to work independently
• Ability to work while seated for prolonged periods of time
• Proficiency in using personal computers and software applications such as MS Word, Excel, PowerPoint and Outlook
• Understanding of business terminology
• Demonstrated success in sales support, administration and operations
• Knowledge of general office procedures
• Ability to interpret policy, process documentation and procedures

Preferred Qualifications

Experience

• Experience supporting outside sales teams

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SSU160 2026-83910 SSU160 2026

Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us

Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here

We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.