Sales Support Analyst I, SLED Programs

Hewlett Packard Enterprise; Spring (TX); Hybrid; USD 58,000 - 130,000; Full time

Benefits offered by this job

Health & Wellbeing

Personal & Professional Development

Unconditional Inclusion

Job summary

Hewlett Packard Enterprise is seeking a Sales Support Analyst I, SLED Programs to empower our sales teams and partners within North America. The role emphasizes program orchestration, cross‑functional collaboration, and strategic training across K-12/E‑Rate, State & Local Government, and Higher Education markets.

You will work in a hybrid environment, partnering with Marketing, IT, Operations, Channel, and Sales to optimize programs and improve customer experience while managing complex bids and

Qualifications

• Minimum of 5-7 years of related experience in the technology industry.
• Experience in effective customer and sales relationship management.
• BA or BS, with MBA or equivalent experience preferred.

Responsibilities

• Develop detailed project plans and clear engagement processes with stakeholders.
• Coordinate interlocks to align goals, measurement, and strategies.
• Identify gaps in program processes and drive solutions.
• Develop training curricula for internal sellers and partners on SLED markets and programs.
• Compile and present quarterly metrics on programs.
• Support and attend core team meetings as needed.
• Acquire knowledge of legal, bid, contract management, and E‑Rate processes to mitigate risk.
• Learn HPEN offerings and present in trainings.
• Collaborate with Marketing, IT, Operations, Channel, and Sales to enhance efficiency.
• Coordinate SLED RFPs with stakeholders to produce competitive bids.

Skills

Cross-functional collaboration

Project management

Sales support

Communication skills

Analytical skills

English fluency

Education

BA/BS

MBA or equivalent experience

Tools

Salesforce (SFDC)

Microsoft Office

SharePoint

Job description

Sales Support Analyst I, SLED Programs

This role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per week from an HPE office.

Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description

We are seeking a Sales Support Analyst I, SLED Programs to join our team.

Overview

The Sales Support Analyst I plays a critical role in enabling our sellers, and partners to win against key competitors across key vertical markets, that HPE Networking serves and reports to the Manager, SLED Programs. This is an individual contributor role that requires strong business acumen, keen attention to detail and ability to understand sales and business objectives. This role requires an entrepreneurial and creative skilled approach in order to work collaboratively with the Field sales and Channel sales teams, as well as key cross‑functional business including Corporate Marketing, Human Resources, Product Management, Legal and Finance. In this role, you will support and own the orchestration and program management of the North America K‑12 /E‑Rate Program, State & Local Government, and Higher Education sales programs and processes.

Responsibilities

• Develop detailed project plans, clear process for engagement with stakeholders, clarify intent and goals, establish strategic imperatives, etc.
• Facilitate interlocks to ensure consistency in goal definition and measurement amongst cross‑functional teams’ and the sales organization’s goals, initiatives, market understanding, account potential, and partner strategy.
• Identify gaps and analyze sales needs in existing program processes and propose and drive the solution.
• Provide coordination and development of training curriculum for internal sellers and partners on the SLED market, programs and processes.
• Compile and present quarterly metrics and reporting on programs.
• Serve as an active participant and observer in core team meetings, as needed.
• Acquire and retain broad understanding of legal, bid, contract management, and E‑Rate processes to mitigate risk to company.
• Develop a practical knowledge of HPEN's offerings including systems/software, hardware, and services and be able to present at internal and partner trainings.
• Partner cross‑functionally with Marketing, IT, Operations, Channel, and Sales to assist and execute programs to enhance sales efficiencies and enhance the customer experience.
• Project manage SLED RFPs, coordinating with internal and external stakeholders to produce a comprehensive, compliant, and competitive bid response.

Education and Experience Required

Minimum of 5-7 years of related experience in the technology industry.

Experience in effective customer and sales relationship management.

BA or BS, with MBA or equivalent experience preferred.

Knowledge and Skills

• Basic understanding of business and sales processing tools, systems and practices.
• Good analytical, statistics and problem solving skills.
• Basic understanding of business and sales processes and practices.
• Good written and verbal communication skills mastery in English and local language.
• Strong and demonstrable critical and analytical thinking skills.
• Proven ability to lead and influence cross‑functional teams in a very collaborative manner.
• Proven Interpersonal and collaborative skills, with a passion for excellence in action.
• Able to prioritize, focus, and execute through obstacles.
• Outstanding presentation, verbal and written communication skills.
• Strong judgment, initiative and sense of urgency.
• Strong program/project and time management skills.
• Ability to manage and execute at the detail level.
• Ability to multi‑task and drive cross functional team to meet common goals.
• Microsoft Office skills (Outlook, Word, Excel, PowerPoint, Teams, SharePoint), and Salesforce (SFDC) is a plus.
• Ability to travel >25%.

Accessibility

HPE is committed to creating an inclusive and accessible workplace and encourages applications from all qualified individuals, including those with disabilities.

What We Can Offer You

• Health & Wellbeing: We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
• Personal & Professional Development: We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.
• Unconditional Inclusion: We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let’s Stay Connected: Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.

Job: Sales Operations

Job Level: Intermediate

The expected salary/wage range for this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level. – United States of America: Annual Salary USD 57,500 - 130,000 in New Jersey & Texas The listed salary range reflects base salary. Variable incentives may also be offered.

Information about employee benefits offered in the US can be found at https://myhperewards.com/main/new-hire-enrollment.html

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.

HPE is an EEO Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

HPE is an E-Verify employer. E-Verify is an Internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records to confirm the employment eligibility of all newly hired employees.