Sales Supervisor (Keyholder) | Aspen

Veronica Beard; Aspen (CO); On-site; USD 37,000 - 39,000; Full time

Benefits offered by this job

Clothing allowance

Merchandise discounts

Uncapped bi-weekly sales commissions

Job summary

Veronica Beard in Aspen, CO is seeking a Sales Supervisor (Keyholder) to lead the in-store experience with a focus on styling, clienteling, and hitting sales goals. You will work directly with clients, build relationships, and mentor the team to provide the Veronica Beard standard high-touch service.

You will balance selling with leadership duties, open to evening/weekend shifts, and participate in events and outreach to grow the client book while upholding brand standards and visual

Qualifications

• 1+ years of retail sales experience in a high-touch, client-focused environment.
• Previous keyholder or leadership experience preferred.
• Experience in luxury or contemporary fashion preferred.
• Strong styling, clienteling, and fashion trend knowledge.

Responsibilities

• Deliver personalized styling and client experiences to drive sales.
• Lead on the sales floor, mentor teammates, and ensure coverage.
• Maintain client books and conduct outreach and events.
• Support store operations and uphold brand standards.

Skills

1+ years retail sales experience

Keyholder leadership

Luxury/contemporary fashion knowledge

Clienteling and relationship-building

Strong communication

Job description

ABOUT THE ROLE

The Sales Supervisor (Keyholder) is an hourly, commission-eligible sales-floor leader who delivers exceptional client experiences while helping the store achieve its sales goals. You will spend the majority of your time working directly with clients—styling, selling, building relationships, and creating the high-touch experience Veronica Beard is known for.

WHAT YOU'LL DO

DRIVE SALES AND CLIENT EXPERIENCE

• Deliver personalized service and styling that reflects the Veronica Beard experience
• Take ownership of individual sales goals by converting in-store traffic and proactively generating business, contributing to the store’s overall performance
• Build, maintain and engage an active client book through consistent outreach, thoughtful follow-up, community engagement, and in-store events to drive new and repeat business
• Develop expert knowledge of our collections, fit, product stories, and styling to drive individual and store sales
• Stay curious and current on fashion trends, helping clients build thoughtfully styled wardrobes that reflect their individual style.

LEAD THE SALES FLOOR

• Maintain an active leadership presence, lead by example and help move the business forward
• Communicate daily priorities, organize floor coverage, and lead team touch-basses
• Mentor Sales Associates through team selling and thoughtful, in-the-moment coaching on selling, styling, and clienteling
• Recognize strong performance and share relevant feedback with Store Management
• Help create an inclusive, collaborative, and results-driven environment where different perspectives are valued

UPHOLD OUR VISUAL AND BRAND STANDARDS

• Represent the fashion, style, and service standards of Veronica Beard with authenticity and passion
• Support execution of floor sets and visual updates in partnership with Store Management
• Ensure merchandise, fixtures, and displays reflect current visual direction
• Maintain a clean, organized, and client-ready store environment
• Communicate product, inventory, and visual opportunities to Store Management

SUPPORT STORE OPERATIONS

• Serve as Manager-on-Duty based on scheduling, in partnership with store leadership
• Open and close the store and follow all key-control, cash-handling, and security procedures
• Take initiative in supporting inventory management, loss prevention, and daily operational priorities
• Help protect company assets and maintain accuracy across cash and inventory processes
• Follow and respectfully reinforce company policies and procedures

WHO YOU ARE

• 1+ years of retail sales experience in a high-touch, client focused environment
• Previous keyholder, senior sales, or retail leadership experience preferred
• Experience in luxury or contemporary fashion with a strong foundation in styling, and clienteling, is preferred
• Passionate about selling, fashion, styling, and building lasting client relationships
• Strong knowledge of current fashion trends and the ability to create complete looks
• Demonstrated ability to take ownership and achieve individual sales goals
• Confident leading, mentoring, and supporting others with authenticity and respect
• Strong communication, judgment, and problem-solving skills
• Collaborative, self-aware, and open to feedback and different perspectives
• Ability to work a flexible schedule, including evenings, weekends, holidays, and opening or closing shifts

PHYSICAL DEMANDS

• Ability to operate a computer and cash register
• Ability to stand, walk, bend, squat, twist, and climb ladders measuring 6-12 feet
• Ability to grasp, push, lift, and/or carry items weighing up to 25 lbs

COMPENSATION

The base hourly range for this role is between $27.00 and $28.00. The relevant base salary will vary depending on a wide range of factors that are considered in making compensation decisions, including but not limited to skill sets, experience, training, degrees, and certifications.

The base salary is just one component of our total rewards package, which includes a comprehensive benefits program, uncapped bi-weekly sales commissions that reward both individual and team performance, a clothing allowance, and merchandise discounts.

DEI & INCLUSION

At Veronica Beard, we are committed to creating and maintaining a workplace where every single employee can thrive and feel valued. As a company, we firmly believe that there is strength in diversity. We seek to recruit talent from various perspectives and backgrounds and are actively seeking candidates with a dedication to advancing equity, inclusion, and racial and social justice in their work.

Veronica Beard is committed to an environment of mutual respect and is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state, or local protected class.