Sales Supervisor | Bal Harbour

Veronica Beard; Bal Harbour Village (FL); On-site; USD 42,000 - 66,000; Full time

Job summary

Veronica Beard is seeking a Sales Supervisor at our Bal Harbour store. This role is commission-eligible and supports the Store Management team to maximize sales and deliver an exceptional shopping experience. The Sales Supervisor may serve as Manager-on-Duty in the Store Manager's absence.

Based in Bal Harbour, FL, this position requires leadership and customer-focused execution. You will train associates, supervise floor operations, and ensure visual standards and loss prevention policies are

Qualifications

• Minimum of 2 years retail Store Management position/experience in women’s apparel or related field.
• Ability to work flexible schedule, including nights and weekends.
• Strong verbal and communication skills.
• Strong observation skills and floor awareness.
• Ability to train and develop sales associates.

Responsibilities

• Assumes Manager’s role in supervising staff in absence of Store Manager and Assistant Manager.
• Strives for sales excellence and results.
• Ensures selling standards are met and delivers excellent customer service.
• Leads clienteling and floor supervision to maximize sales.
• Trains associates on product knowledge and selling skills.
• Maintains store standards, visual directives, and company policies.
• Controls assets, cash handling, inventory, and loss prevention measures.

Skills

Leadership

Communication

Customer service

Sales focus

Observation skills

Job description

Overview

The Sales Supervisor is a commission-eligible position responsible for assisting the Store Management team in maximizing sales, delivering an exceptional shopping experience, and ensuring the store operates in accordance with Veronica Beard's visual and operational standards. The Sales Supervisor assumes responsibility as Manager-on-Duty in the absence of the Store Manager and Assistant Manager. This role is based in our Bal Harbour location.

Responsibilities

SALES LEADERSHIP

• Assumes Manager’s role in supervising staff in absence of Store Manager and Assistant Manager
• Strives for sales excellence and results
• Ensures selling standards are met
• Works with customers and models excellent customer service and clienteling skills
• Maximizes sales through strong floor supervision

ASSOCIATE DEVELOPMENT

• Ensure associates are trained on product knowledge, selling skills, customer service and operations
• Provides information and feedback for Sales Associates
• Team sells with Sales Associates to contribute to the development of the selling team

OPERATIONAL EXCELLENCE

• Controls company’s assets, i.e. key control, loss prevention measures, inventory paperwork and company standards of conduct per the employee handbook
• Strives for 100% accuracy and compliance in cash, inventory, fixtures and property

STORE STANDARDS

• Helps execute floor-set and promotional directives
• Works as a member of the team to insure all store standards are met
• Understands, supports and complies with all company policies and procedures

MERCHANDISING/VISUAL

• Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times
• Ensure presentation of all displays, fixtures and all visual areas are reflective of current visual direction

FASHION/STYLING

• Represents the fashion and style of Veronica Beard
• Knowledge of current fashion trends and styles
• Appreciation and demonstration of an overall finished fashion look
• Comfortable with being on camera for social media purposes (both stills and video)

PHYSICAL DEMANDS

• Ability to operate computer/cash register
• Standing, walking, bending, squatting, twisting and climbing ladders 6-12 feet
• Simple grasping, pushing, lifting, and/or carrying things with right/left-hand which weigh 3-15 pounds

WORK ENVIRONMENT

• Ability to create a quality working environment that will encourage others to develop and excel
• Foster a work climate that inspires mutual trust, respect, professionalism and teamwork to achieve goals

Requirements

• Minimum of 2 years retail Store Management position/experience in women’s apparel (or related field)
• Ability to work flexible schedule, including nights and weekends
• Strong verbal and communication skills
• Strong observation skills – identifying and assessing customer and employee behavior, reactions, and floor awareness
• Ability to retain and utilize data, i.e. names, merchandise, information, policies and procedures

At Veronica Beard, we are committed to creating and maintaining a workplace where every single employee can thrive and feel valued. As a company, we firmly believe that there is strength in diversity. We seek to recruit talent from various perspectives and backgrounds and are actively seeking candidates with a dedication to advancing equity, inclusion, and racial and social justice in their work.

Veronica Beard is committed to an environment of mutual respect and is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state, or local protected class.

At Veronica Beard, we are committed to creating and maintaining a workplace where every single employee can thrive and feel valued. As a company, we firmly believe that there is strength in diversity. We seek to recruit talent from a variety of perspectives and backgrounds and are actively seeking candidates with a dedication to advancing equity, inclusion, and racial and social justice in their work.

Veronica Beard is committed to an environment of mutual respect and is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state or local protected class.