Sales Supervisor

LACOSTE CINCINNATI; Ohio; On-site; USD 35,000 - 55,000; Full time

Job summary

LACOSTE CINCINNATI in Ohio is seeking a motivated sales professional with at least 2 years of retail sales experience. The role focuses on providing exceptional customer service, generating sales, and leading the sales team to achieve corporate objectives. Candidates must possess excellent communication skills, strong client-building abilities, and a good understanding of business trends. This is an opportunity for individuals who thrive in a fast-paced environment and have the drive to exceed sales goals.

Qualifications

• Minimum of 2 years sales experience in retail.
• Strong selling skills with an emphasis on client development.
• Excellent communication skills required.
• Entrepreneurial mindset with the ability to react to business trends.
• Good leadership and motivational skills.

Responsibilities

• Provide professional customer service to existing and new customers.
• Generate sales by identifying business targets and building a new customer base.
• Lead and motivate the sales team to achieve corporate sales objectives.
• Implement the sales strategy plan and execute floor leadership.
• Ensure merchandise is clean and ready for display.

Skills

Sales experience in retail

Client relationship building

Excellent communication

Leadership and motivational skills

Adaptability and resilience

Job description

Essential Job Responsibilities

• Provide a professional and excellent level of customer service with existing and new customers.
• Generate sales by identifying appropriate business targets. Build new customer base to maximize sales. Retain existing customers by providing by developing trust and strong client relationships.
• Demonstrate clientele skills through customer outreach and ward-robing skills.
• Lead, direct and motivate the sales team in order to achieve the overall corporate sales objectives.
• Delegate functions and tasks to team associates.
• Implement the sales strategy plan.
• Execute floor leadership—own the sales floor with the Store Manager; greet all customers in a professional, friendly, and timely manner, including answering phones and directing customer inquiries.
• Coach and train retail sales staff on best sales practices.
• Identify current and future trends that appeal to the consumer.
• Ensure that the fitting rooms are ready for customers by promptly clearing our merchandise and returning it to the proper area of the selling floor
• Ensure merchandise is clean and ready to be displayed.
• Develop product knowledge by completing e-learning modules and training with the SM or ASM in order to communicate it to the customer.
• Adhere to loss prevention and inventory control and compliance procedures.
• Ensure promotions are accurate and merchandised to company standards.
• Monitor local competitors.
• Handle customer questions, complaints, and issues.
• Support and reinforce positive employee relations through leading and developing a quality store team, and communicate and partner with the Store/Assistant Manager on coaching and conflict resolution.
• Perform all other duties as assigned and required.
• Hold store keys and regularly participate in store opening and closing functions.

Core Competencies and Traits

• Sales and Goal Oriented: Must have the ability to maintain level of sales performance as determined by Company goals.
• Customer Service Oriented: Must be skilled in working with clients and building ongoing relationships that will result in increased sales.
• Cooperation: Works well with other people. Takes time to help customers and co-workers when required.
• Adaptability/Resilience: Able to perform a wide variety of tasks, often changing assignments on short notice. Must be able to overcome obstacles and deal with customers in a fast-paced, high-volume, and competitive environment.

Requirements / Qualifications

• A minimum of 2 years sales experience in retail.
• Strong selling skills with an emphasis on client development.
• Excellent communication skills required.
• Entrepreneurial mindset with the ability to react to business trends and identify areas of opportunity.
• Good leadership and motivational skills as to effectively lead a team.
• Sporting Spirit: must possess a competitive edge and drive to meet goals.
• Innovative thinker that will drive our brand forward.

Core Values and Traits

• Play as One Team:
  • Showing respect towards everyone
  • Commitment for the team’s work and decisions
• Play with Elegance:
  • Striving for excellence
  • Treating others with fair play and humility
• Play by Daring:
  • Having the courage to speak up, experiment and take initiative
  • To explore new opportunities
• Play with Tenacity:
  • Constantly seek continuous improvement
  • Learning from our failures

Equal Opportunity Employer

At Lacoste, we’re committed to providing equal opportunities (EEO) to all employees and applicants for employment regardless of their race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression, national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, and/or any other characteristic protected by applicable federal, state, and local laws.

Compensation

To be discussed