Sales Supervisor

Tech Sales Jobs; Los Angeles (CA); On-site; USD 48,000 - 52,000; Full time

Benefits offered by this job

Bonus eligible

Medical, dental, and vision benefits

AllOne Health EAP

401(k)

PTO

Employee discount

Job summary

TONY BIANCO is seeking a passionate Sales Supervisor to join our Los Angeles boutique on the Leap Platform. You’ll lead daily sales, coach a high-performing team, and deliver an elevated customer experience consistent with our luxury footwear brand.

The role emphasizes hands-on leadership on the sales floor, training, and collaboration with store leadership to meet brand standards and sales goals. Opening Oct 2026 through Apr 2027 in Los Angeles.

Qualifications

• 1–3 years of retail leadership or supervisory experience.
• Proven ability to lead a team and drive sales in a fast-paced environment.
• Strong customer-focused selling skills and relationship building.
• Excellent communication and team-building abilities.
• Experience with retail tech (Shopify, Endear CRM, Slack, Google Workspace) preferred.

Responsibilities

• Lead the team in achieving daily sales goals and KPIs through coaching and floor leadership.
• Deliver an elevated customer experience with product expertise and personalized service.
• Develop and coach team members, onboarding new hires and fostering accountability.
• Oversee daily store operations, merchandising, inventory, and policy compliance.

Skills

Retail leadership

Sales coaching

Customer service

Team development

Tools

Shopify

Endear CRM

Slack

Google Workspace

Job description

Location: Los Angeles, CA

Department: Retail - California

About the Brand:

Established in 1972, TONY BIANCO has been dedicated to designing quality, fashion-forward footwear for five decades. Today, TONY BIANCO is Australia’s leading footwear brand, celebrating individuality as the essence of true style. With considered details, dynamic heel heights, and a focus on leather textures, we embrace low-key luxury and minimalistic dressing to create a future-proof shoedrobe.

About the Role
We are seeking a passionate and results-driven Sales Supervisor to join our boutique, powered by the Leap Platform, in The Los Angelesmarket Opening October 2026 through April 2027. This opportunity is ideal for a hands‑on retail leader who thrives on the sales floor, develops teams, and creates exceptional customer experiences.

As a key member of the leadership team, you will serve as the Leader on Duty, partnering with the Store Manager/General Manager to drive sales performance, lead daily operations, and ensure the team delivers an elevated in-store experience. When the Store Manager is not present, you will confidently oversee the business, ensuring sales goals are achieved, brand standards are maintained, and customers receive exceptional service.

Hourly Pay Range: $23/hr. – $25/hr. Compensation will be determined based on the candidate's experience, skills, competencies, and qualifications. This role is bonus eligible.

What You’ll Do

Drive Sales Performance

• Lead the team in achieving daily sales goals and key performance metrics through active coaching, floor leadership, and strong selling behaviors.
• Monitor business performance throughout the day, identifying opportunities and adjusting priorities to maximize results.
• Reinforce product knowledge, storytelling, and personalized selling techniques to elevate the customer experience.

Deliver an Exceptional Customer Experience

• Create meaningful customer connections through authentic engagement, product expertise, and personalized service.
• Coach associates to deliver thoughtful recommendations and experiences that drive customer loyalty and repeat business.

Lead & Develop the Team

• Serve as a trusted leader on the sales floor by providing coaching, feedback, recognition, and ongoing support to develop a high‑performing team.
• Partner with store leadership to onboard new team members, reinforce training, and foster a culture of accountability and collaboration.

Lead Daily Store Operations

• Serve as Leader on Duty by overseeing daily store execution and ensuring the team is prepared to deliver an exceptional customer experience.
• Execute brand standards across visual merchandising, inventory management, shipment processing, and daily operations while maintaining compliance with company policies.
• Support store events, activations, new store openings, and market initiatives as needed.

Position Requirements

• 1–3 years of retail leadership or supervisory experience in boutique, specialty, premium, or customer-focused retail environments.
• Demonstrated ability to lead a team, coach selling behaviors, and drive sales results in a fast-paced environment.
• Strong customer-focused selling skills with the ability to build relationships, provide product expertise, and create memorable experiences.
• Strong communication skills with the ability to provide feedback, motivate others, and build positive team relationships.
• Strong organizational skills and attention to detail while managing multiple priorities.
• Experience with retail technology, including Shopify, Endear CRM, Slack, and Google Workspace preferred.
• Flexible availability, including days, evenings, weekends, and holidays.
• Ability to actively lead on the sales floor, including standing, walking, climbing ladders, and lifting up to 50 lbs.
• Must be at least 18 years of age.

About Leap

The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores across the country and proudly partner with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET, and many others. To hear more about our platform directly from our CEO, click here!

Leap Perks

Leap offers a competitive total rewards package, which includes:

• Bonus eligible
• Medical, dental, and vision benefits (must average 32+ hours per week)
• AllOne Health Employee Assistance Program
• 401(k)
• Accrued PTO:
  • Full‑time hourly employees can accrue up to two weeks (80 hours) of paid time off annually, excluding restricted dates during busy retail seasons, with manager approval.
  • Part‑time hourly employees accrue PTO in accordance with local laws.
• Employee discount and wardrobe allotment for participating Leap brands

Leap celebrates diversity and is committed to fostering an inclusive workplace where every team member can thrive. We believe our differences strengthen our organization and better support the brands, customers, and communities we serve. We value individuals of all backgrounds, experiences, and identities.