Sales Specialist (Seaport)

Lucid Motors; Boston (MA); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Uncapped earning potential

Guaranteed hourly wage

Job summary

Lucid Motors is seeking a Sales Specialist in a Lucid Studio to guide customers from sales inquiry to delivery. You’ll act as the main point of contact, facilitate transactions, and ensure a personalized buying experience.

This role emphasizes relationship-building, product expertise, and a strong focus on achieving targets in a fast-paced, premium EV environment. If you thrive on achieving results and delivering outstanding customer experiences, you’ll excel at Lucid.

Qualifications

• Needs assessment through personalized interactions and questioning.
• Leverage product knowledge to offer tailored Lucid solutions.
• Build and nurture customer relationships to foster brand loyalty.
• Utilize Salesforce as CRM to track customer interactions.

Responsibilities

• Manage end-to-end transitions for order to delivery.
• Assist financing/leasing applications and monitor status.
• Guide customers through ordering Lucid vehicles and documentation.

Skills

Sales

Customer service

Communication

Product knowledge

Salesforce

Customer relationships

Tools

Salesforce

Job description

About Lucid: At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid's proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our "Compromise Nothing" approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience.

We achieve this through deep vertical integration, with design, engineering, and production happening in-house across our global offices and manufacturing facilities. Our teams come from industries around the world, united by a shared commitment to excellence. By refusing to settle, you can help redefine what's possible and shape the future of mobility.

As a Sales Specialist in a Lucid Studio, your primary focus will be to guide customers on their journey with Lucid as a main point of contact from sales, transaction facilitation, and successful delivery. This role is pivotal in ensuring a seamless and personalized customer experience. If you're achievement-oriented, thrive in goal-focused settings, and have exceptional relational skills, then you'll excel as a Lucid Sales Specialist.

Being a Sales Specialist at Lucid is a career-defining chance for those who are driven by the thrill of uncapped earning potential plus, have the stability of a guaranteed hourly wage. Dive into a role where your efforts are directly rewarded, where your sales talent shines in a dynamic and high-achieving environment.

Customer Engagement

• Needs Assessment: Effectively gauge customer needs through personalized interactions and insightful questioning.
• Product Expertise: Leverage your in-depth knowledge of Lucid products to offer tailored solutions.
• Competitive landscape: Take initiative to understand competitor models, pricing, and packages in order to educate customer on why Lucid
• Customer Relationships: Build and nurture customer relationships to foster brand loyalty.
• CRM: Utilize Salesforce as CRM tool to track and manage customer interactions with consistent engagement
• Pipeline Management: Maintain and build a robust sales pipeline through disciplined practices.
• Goal-Oriented: Meet and exceed performance targets, linking sales with exceptional customer experiences.
• Conduct test drives and articulate desired selling points ensuring an exceptional experience while driving Lucid vehicles.
• Deliver an exceptional and memorable sales experience that you would personally want to have

Transaction Facilitation (Desking):

• Manage end to end transitions for Order to Delivery Management: Support customers with financing/leasing application and Monitor application status, submitted documents and vehicle readiness.
• Successful Delivery: Guide the customer through the ordering process of Lucid new vehicles, including obtaining documentation,