Sales Solutions Manager - Global Business Solutions - San Jose

TikTok; San Jose (CA); On-site; USD 97,000 - 180,000; Full time

Job summary

TikTok is seeking a Sales Solutions Manager for Global Business Solutions in San Jose. You will join the North America Client Solutions team to develop strategic, scalable programs that connect TikTok’s advertising products with clients’ business objectives.

The role requires deep program management experience, cross-functional collaboration, and strong analytical skills. You will work with Sales, leadership, and Product to drive initiatives and scale solutions across North America.

Qualifications

• Bachelor's degree or above.
• 6+ years in a digital marketing company with proven strategic program management experience.
• Excellent communication skills and solution-driven mindset with experience partnering with Sales, leadership, and Product.
• Ability to understand complex problems and creatively problem-solve; ability to learn new products and apply at scale.
• Analytical expertise with experience in executive presentation/storytelling.
• Excellent English written and verbal communication skills.

Responsibilities

• Strategic Program Management: collaborate with operational leaders to ensure smooth project execution, govern timeline and ownership.
• Analytical Insights: conduct root cause analysis of revenue challenges and provide executive-facing insights.
• Product Solution Scaling: organize feedback loops, prioritize with stakeholders, and scale program prototypes across North America.
• Take lead on program management responsibilities including hosting stakeholder meetings, deliveringables, and streamlined communication.
• Develop and scale program solution prototypes across North America Sales.

Skills

Strategic program management

Advertising industry knowledge

Executive communication

Complex problem solving

English communication

Education

Bachelor's degree or above

Job description

Discover a career that energizes and excites you every day.

@2026 TikTok

Global Operations

Sales Solutions Manager - Global Business Solutions - San Jose

Location: San Jose

Employment Type: Regular

Job Code: A23192A

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Responsibilities

About UsThe Global Business Solutions (GBS) team is responsible for the revenue growth of the TikTok business, and our teams include Sales, Marketing, Ops, Account Managers, Agency and partnerships, as well as Marketing Science.At TikTok, our Global Business Solutions (GBS) team plays a key role in generating revenue by promoting our advertising solutions, onboarding new clients, driving ad campaigns, and more. As the TikTok community grows at an unprecedented speed around the world, our GBS team leads groundbreaking projects that are changing the landscape of the advertising industry in real time.About The RoleWe are looking for a Sales Solutions Manager to join our Client Solutions Team for the North America region. This role will play a key part in developing strategic, scaled programs that connect TikTok’s advertising products with clients’ business objectives.The Sales Solutions Team collaborates with cross-functional teams and key stakeholders on strategic initiatives to scale and operationalize sales solutions in North America. This individual will join a team of Sales Solutions Managers as an individual contributor to driving operational programs at scale for the Client Solutions organization. You will leverage your technical, organizational, program management, and transformation expertise to understand business and strategic goals, translate them into an executable plan, and drive implementation for long term success.Success in this role requires strategic thinking, the ability to operate at scale and iterate, cross-functional collaboration, very strong organizational skills, and the ability to drive firm accountability with organizational leaders.

• Strategic Program Management
• Collaborate with operational leaders to ensure smooth project execution, drive stakeholder communication/alignment, govern project timeline and ownership.
• Formulate and implement short and long term action plans in collaboration with cross-functional teams to identify accountability areas and gain buy-in.
• Take lead on program management responsibilities including (but not limited to) hosting stakeholder meetings, managing deliverables, measuring progress, and streamlining communication.
• Analytical Insights
• Partner with cross-functional teams to conduct root cause analysis of revenue challenges.
• Establish operational rigor for executive-facing insights to drive business decisions with advertisers.
• Product Solution Scaling
• Organize feedback loops and align with stakeholders on prioritization.
• Develop and scale program solution prototypes across North America Sales.

Qualifications

Minimum Qualification(s)

• Bachelor's degree or above
• 6+ years in a digital marketing company, with proven experience in strategic program management and understanding of the advertising and technology landscape
• Excellent communication skills and solution-driven mindset, with demonstrated experience partnering with Sales, leadership, and Product to drive key initiatives
• Ability to understand complex problems and creatively problem-solve challenges. This role will require the ability to constantly learn new products and identify/apply applications at scale
• Analytical expertise with demonstrated experience in executive presentation/story-telling
• Excellent English written (clear document writing, presentation making) and verbal communication skills

Preferred Qualification(s)

• Experience operating project management at a scaled support model
• Ability to measure progress, analyze results and iterate programs and initiatives
• Ability to work cross-functionally with multiple teams and stakeholders; excellent relationship building, collaboration, negotiation and influence skills to drive joint initiatives
• High attention to detail with strong organizational skills
• Strong communication and interpersonal skills in project management
• Self-starter and fast learner who has critical thinking skills
• Ability to work in a fast-paced, dynamic environment and adapt to changes

Job Information

The base salary range for this position in the selected city is $97200 - $180000 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok Accommodation

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request