Sales & Service Technician — Hybrid Role with Training

Bridgestone Americas, Inc.; Richmond (VA); On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

Medical, Dental and Vision - Starting

Paid vacation and holidays

On-the-job training and ASE trainings

Flexible work schedule

401(k) match

On demand pay (daily pay)

Job summary

Bridgestone Americas, Inc. is seeking a Retail Sales and Service Technician for our Firestone Complete Auto Care stores in the Richmond area.

This hybrid role blends customer service with entry-level vehicle services, focusing on assessing needs, recommending products, and ensuring customer satisfaction through timely work. You'll learn all aspects of store operations, from front counter to back shop, with opportunities to grow into leadership roles.

Qualifications

• High School Diploma or equivalent.
• Valid automobile driver's license.
• Customer service and career growth mindset.
• Ability to learn and perform basic vehicle service tasks.
• Ability to learn and operate store systems.

Responsibilities

• Hybrid Role: customer service, sales, issue resolution - 75%.
• Basic vehicle service tasks: oil, tires, fluids - 25%.
• Store operations: opening/closing, inventory, displays as needed.
• May assist Manager or act as Manager-On-Duty to support development.
• Learn all aspects of store operations and flex between front/back shop tasks.

Skills

Customer service

Career growth mindset

Store systems

Vehicle service basics

Hybrid role adaptability

Education

High school diploma or equivalent

Two-year degree or equivalent training (preferred)

Job description

Bridgestone Americas, Inc. is seeking a Retail Sales and Service Technician for our Firestone Complete Auto Care stores in the Richmond area.

This hybrid role blends customer service with entry-level vehicle services, focusing on assessing needs, recommending products, and ensuring customer satisfaction through timely work. You'll learn all aspects of store operations, from front counter to back shop, with opportunities to grow into leadership roles.