Sales & Service Technician

Groundworks Operations, LLC; Baltimore (MD); Presencial; USD 70 000 - 120 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Company vehicle

Paid training

Tuition reimbursement

PTO 2 weeks

Holiday pay

Health benefits

Resumo da oferta

Groundworks Operations, LLC in Maryland is seeking a customer-focused field representative to execute scheduled appointments and build long-term relationships with customers. You will travel to customer homes, promote additional products, and perform maintenance visits while adhering to safety standards.

The role offers a competitive base pay plus commission and bonuses, with earning potential from $70k to $120k depending on performance, training opportunities, a company vehicle, and a strong

Qualificações

• 1+ years of sales experience preferred but not required.
• Construction/Home Improvement experience preferred.
• Proven customer relations experience preferred.
• High school diploma or GED or equivalent experience.
• A valid, non-restrictive Driver's License is required.

Responsabilidades

• Execute appointments scheduled with customers.
• Travel to customers' home based on assigned appointments.
• Build long-term relationships with customers and professionally represent the company.
• Recommend additional products and services to enhance or improve original installation or to remedy a potential issue through established processes and procedures.
• Perform annual customer maintenance visits, examining work previously completed.
• Perform reactive service appointments, diagnose, and fix any issues.
• Install additional products purchased by the customer as necessary.
• Adhere to safety regulations and procedures when carrying out responsibilities.
• Examine solutions installed by the company and determine potential warranty or non-warranty work.
• Communicate the status of each job (completions and complications) and submit all necessary documentation to the Service Manager and customer as required.

Conhecimentos

Sales experience

Customer relations

Driver's license

Formação académica

High school diploma or GED

Descrição da oferta de emprego

Duties and Responsibilities

• Execute appointments scheduled with customers
• Travel to customers' home based on assigned appointments
• Build long-term relationships with customers and professionally represent the company
• Recommend additional products and services to enhance or improve original installation or to remedy a potential issue through established processes and procedures
• Perform annual customer maintenance visits, examining work previously completed
• Perform reactive service appointments, diagnose, and fix any issues
• Install additional products purchased by the customer as necessary
• Adhere to safety regulations and procedures when carrying out responsibilities
• Examine solutions installed by the company and determine potential warranty or non-warranty work
• Communicate the status of each job (completions and complications) and submit all necessary documentation to the Service Manager and customer as required

Qualifications

• 1 or more years of proven sales experience preferred but not required
• Construction/Home Improvement experience preferred
• Proven customer relations experience preferred
• High school diploma or GED or equivalent experience
• A valid, non-restrictive Driver's License is required

Working Conditions

The employee lifts, pushes, pulls or carries objects; uses abdominal and lower back muscles to provide support over time without fatigue; and effectively lifts and carries heavy loads. The position requires good manual dexterity (hand, hand and arm, two hands) and multi-limb coordination. It also requires the ability to quickly move arms and legs. The employee must have excellent stamina. Seeing with the ability to read reports, data, statistics and information on computer screens are required.

What We Offer:

• Competitive base pay + commission & bonus ($70k - 80k avg. with Top Performers earning $100-120k)
• Best-in-class paid-training program with commission eligibility This role requires travel for a mandatory 3‑week regional training class. Travel accommodations will be provided.
• Company-generated leads - no cold calling required!
• Company service vehicle and fuel card provided
• Performance opens doors to elite recognition, trips & events Annual Tribe Appreciation Tour, holiday & volunteer events
• Upward mobility - we promote from within 80% of the time
• When you win, you own it—our Employee Ownership Program lets you share the upside
• Tuition Reimbursement Program - we invest in your development!
• Work-life balance - 2 weeks PTO and 6 paid holidays US: Affordable and comprehensive benefits package including medical, dental, vision, long & short-term disability, company-paid life insurance, 401(k) and company match & paid maternity leave Canada: Affordable and comprehensive benefits package including medical, dental, long & short-term disability, and company paid life insurance

The anticipated salary range is the expected hiring range for this role in Maryland is $14.45 - $17.00. Final compensation will be based on an evaluation of each candidate's qualifications, relevant experience, demonstrated capabilities, and work location.

We take pride in our exceptional growth—because it means that we’ve built our company and solutions on a rock-solid foundation. Every day, every employee has the opportunity to play an impactful role in changing an industry, setting a new standard, and delivering solutions that our customers love. True to our values, we've done the right things from the beginning, setting the stage for an even brighter future.

Join us as we charge ahead!