Sales & Service Star – Hardware Retail Associate

Ace Hardware Corporation; Lansing (MI); On-site; USD 18,000 - 21,000; Full time

Job summary

Ace Retail Group is seeking a Sales Associate to support receiving, stocking, pricing, and maintaining a clean, organized store. You will deliver friendly, personalized service and help customers find products with knowledge of layout and stock levels.

The role emphasizes customer engagement, teamwork, and maintaining professional appearance and store standards, with a compensation of $13.73 per hour.

Qualifications

• High School or GED equivalent.
• Formal retail experience preferred.
• Standing, walking, lifting (up to 25lbs) and climbing.

Responsibilities

• Provide a positive representation of Ace Retail Group.
• Proactively assist customers in solving problems.
• Greet customers entering and throughout the store.
• Thank customers when finished and when they are leaving the store.
• Possess a friendly outgoing demeanor; work well with customers as well as associates.
• Ensure all pages and calls are answered promptly, courteously and effectively.
• Forward any customer complaint that cannot be handled to a member of management.
• Possess strong product knowledge and knowledge of store layout and location of products.
• Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time.

Education

High School or GED equivalent

Job description

Ace Retail Group is seeking a Sales Associate to support receiving, stocking, pricing, and maintaining a clean, organized store. You will deliver friendly, personalized service and help customers find products with knowledge of layout and stock levels.

The role emphasizes customer engagement, teamwork, and maintaining professional appearance and store standards, with a compensation of $13.73 per hour.