Sales & Service Advisor

Big Brand Tire & Service; Scottsdale (AZ); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Paid vacation

Paid holidays

Medical insurance

Dental insurance

Vision insurance

Life insurance

Supplemental insurances

401(k) match

Employee discounts

Referral bonuses

ASE reimbursement

Career progression

Job summary

Big Brand Tire & Service in Scottsdale, AZ seeks an Automotive Assistant Manager to lead service operations and sales, ensuring top-notch customer experiences and efficient shop performance.

You will supervise daily activities, coach advisors and techs, and drive guest satisfaction while managing inventory, scheduling, and compliance. This role offers growth into higher management within a nationwide tire and auto service network.

Qualifications

• 1–3 years in automotive service management or retail repair leadership.
• Strong background in service sales (tires, brakes, maintenance).
• Proven ability to lead a team in a high-volume, fast-paced environment.
• Excellent communication and problem-solving skills.
• Valid driver’s license and ability to lift 70 lbs.
• Self-starter with results orientation, accountability and growth.
• Open availability, including weekends.

Responsibilities

• Lead from the front: open/close, daily game plan, keep the shop safe and efficient.
• Own the guest experience: greet, advise, build estimates, explain work clearly, close sales with confidence.
• Bridge between techs and customers; translate inspections into trusted recommendations.
• Develop the team: coach advisors and techs, reinforce process, celebrate wins, address gaps.
• Run the business: inventory, ordering, cash handling/POS, scheduling, KPI tracking, compliance (OSHA/EHS).
• Cover the deck when the Store Manager is out; model elite standards on every shift.

Skills

Auto service mgmt

Service sales experience

Team leadership

Communication skills

Problem solving

Valid driver’s license

Lift 70 lbs

Weekend availability

Job description

Automotive Assistant Manager

We're a results-focused, performance-driven team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and for each other.

Description

Automotive Assistant Manager

We're a results-focused, performance-driven team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and for each other.

We offer the kind of benefits you'd expect from a larger organization — plus a few that give us an edge over the competition. And the best part? You'll be joining a genuinely solid team that sets the standard for speed, accuracy, and service.

Compensation & Benefits

• Competitive hourly rate + commission and overtime opportunities
• Paid vacation and holidays
• Medical, dental, vision, life, and supplemental insurances
• 401(k) with company match
• Employee discounts, referral bonuses and ASE reimbursement
• Genuine career growth — with progression into Store Manager or Multi-Unit leader, evidenced by hundreds of team member promotions.

Automotive Assistant Manager:

• Lead from the front: open/close, set the daily game plan, keep the shop safe, clean, and efficient
• Own the guest experience: greet, advise, build estimates, explain work clearly, close sales with confidence
• Be the bridge between techs and customers; translate inspections into trusted recommendations
• Develop the team: coach advisors and techs, reinforce process, celebrate wins, address gaps
• Run the business: inventory & ordering, cash handling/POS, scheduling, KPI tracking, compliance (OSHA/EHS)
• Cover the deck when the Store Manager is out; model elite standards on every shift

What Makes You a Great Fit

• At least 1–3 years of experience in automotive service management or retail repair leadership
• Strong background in service sales (tires, brakes, maintenance, or mechanical)
• Proven ability to lead a team in a high-volume, fast-paced environment
• Excellent communication and problem‑solving skills
• Valid driver’s license + ability to lift 70 lbs (jumping in when needed is part of the job)
• A self‑starter who thrives on results, accountability, and growth
• Open availability, including weekends, to lead and support the team during peak business times

About Big Brand Tire & Service

For more than 50 years, Big Brand Tire & Service has been a trusted name in tires and auto repair. With hundreds of locations across the country and a growing footprint, we're serious about two things: delivering world-class service to our customers and being an employer of choice by creating opportunities for our people to grow and build rewarding careers.

Big Brand Tire & Service is an Equal Opportunity Employer. We celebrate diversity and are committed to a respectful, inclusive workplace.