Sales & Resident Experience Consultant - Georgetown, TX

Berkshire; Georgetown (TX); On-site; USD 42,000 - 66,000; Full time

Job summary

Berkshire Residential Investments is seeking a Sales & Resident Experience Consultant to lead a team in driving property success and delivering memorable resident experiences. The role requires enthusiasm, energy, and a passion for people, with a focus on closing deals and high-quality service for prospective and current residents.

Ideal candidates bring transferable customer service experience, comfort with new technology, and excellent written and spoken English.

Qualifications

• Two years of transferable experience in customer service.
• Ability to adapt to new technologies and processes.
• Proficient writing, speaking, and understanding of English.

Responsibilities

• Lead and motivate a team to drive property success and guest experiences.
• Provide excellent customer service to prospective residents and existing tenants.
• Maintain professional resident communications in person, by phone, and in writing.
• Tour models and showrooms; ensure displays look their best and reflect the brand.
• Monitor local market conditions and share insights with the Property Manager.
• Contribute ideas to marketing property and improving resident satisfaction.
• Demonstrate strong administrative skills and attention to detail.

Skills

Customer service

Adaptability

English proficiency

Communication

Job description

Company Overview

Berkshire Residential Investments is a people-first real estate investment company who values not only the impact we make as a company, but the time we spend together in our high-performing teams. We value individual skills and perspectives to allow us to best serve our employees, investors, residents, and other stakeholders.

Company Overview

Berkshire Residential Investments is a people-first real estate investment company who values not only the impact we make as a company, but the time we spend together in our high-performing teams. We value individual skills and perspectives to allow us to best serve our employees, investors, residents, and other stakeholders.

If you're interested in a workplace where everyone feels empowered to bring their full, authentic selves to work each day, come join our talented and growing team at Berkshire Residential Investments. Our environment of entrepreneurial spirit, culture of expertise and our people-first approach will allow you to thrive while continuing to grow in your career.

• Tag you're it!!!!!....

Our "IT factor" means we are the best in what we do and are always striving to be even better!

Team "IT FACTOR" Berkshire is a nationally respected property management team that creates memorable and valuable experiences for all of our stakeholders by attracting fun, engaging talent that is committed to excellence in everything we do! We own and manage our own properties, and we have one asset that sets us apart from the others –Berkshire people.

We offer 3 weeks of vacation, personal development plans, great insurance, a 25% rent discount (and so much more!)... Take a look at what makes us different….

Our vision is to kindle an exceptional experience one relationship, one investment, one neighborhood, at a time.

Here is what your day might look like....

As one of our Sales & Resident Experience Consultant you are innovative and spend your day leading your team to drive the success of the property. You are enthusiastic and creative and you know what drives the market as well as your sales team! You are a people-loving soul, who is a home finding helper, and a hero!

So, here are a few of the things that we believe are essential to being the best Sales & Resident Experience Consultant there is:

• You have to LOVE people, all kinds of people!!
• You must be able to "seal the deal"! Expectations of at least a 20% closing ratio
• Maintain a professional and friendly atmosphere in the leasing office and other areas where prospective residents and residents gather
• Be an inspector! Tour routes and models are your showcase; make sure they look their best!
• Maintain awareness of local market conditions and trends
• Contribute ideas to the Property Manager for marketing property and improving resident satisfaction
• Maintain professional resident communications via verbal and written communications
• Provide excellent customer service to all prospective, existing residents and your team members
• Have exceptional administrative skills with attention to detail

Here are some of the things you have already conquered!

• You have at least two years of transferable experience in customer service
• You have the ability to adapt to new technologies
• You are proficient in writing, speaking and understanding the English language
• Be fun! Have Energy! Be the energizer bunny!

We believe

Berkshire Residential values diversity, equity, inclusion and belonging. Berkshire is committed to providing equal opportunity in all practices, including employees and applicants for employment. We ensure that decisions affecting employees are made without regard to their race, color, creed, national origin, age, disability, gender, gender identity, sexual orientation, or any other protected status.