Sales Representative - Residential

Southern Dock Products of Charlotte - A Division of DuraServ Corp; New Orleans (LA); On-site; USD 70,000 - 105,000; Full time

Benefits offered by this job

Uncapped earnings

Exclusive territory

Autonomy

Elite team

Benefits package

Job summary

DuraServ is seeking a dynamic Residential Sales Representative to own an exclusive territory in New Orleans. You won't wait for inbound leads—you'll prospect daily, meet homeowners, contractors, and residential builders, and close deals with uncapped commissions backed by an elite service team.

You’ll diagnose needs on-site, craft tailored proposals, manage the full sales cycle, and develop lasting relationships that generate repeat business and referrals.

Qualifications

• High School diploma or equivalent; Associate or Bachelor's preferred.
• 2+ years of outside sales experience in residential construction, building products, home services, or related industries.
• CRM proficiency with the ability to manage lead pipelines, track activity, and generate accurate proposals using modern sales tools.

Responsibilities

• Aggressive territory prospecting including cold calls, door knocks, and in-person site visits to homeowners, residential builders, and contractors.
• Consultative solution selling with on-site assessments to diagnose door, opener, gate, and access needs and translate findings into tailored solutions.
• Sales cycle ownership from first contact through close with speed and decisiveness.
• Relationship development to generate repeat business and referrals.
• Proposal & quote management: Generate precise, technically accurate proposals using CRM tools.
• Cross-functional collaboration with service technicians and installation teams to ensure flawless delivery.
• Market intelligence & brand presence: Know your market and use insights to grow footprint.
• Client retention & problem resolution: Own post-sale relationships and protect accounts.

Job description

Most Salespeople Wait for Leads. You Go Get Them.

We're not looking for an order-taker. We're looking for a hunter — someone who wakes up knowing their number, hits the pavement before anyone else, and doesn't stop until the deal is closed. As a Residential Sales Representative at DuraServ, you will own an exclusive territory selling doors, openers, gates, and access solutions to homeowners and residential builders. You're not waiting on inbound leads or riding someone else's pipeline. You're building your own book of business from the ground up — with uncapped commission potential and the backing of an elite service team that delivers flawlessly once you close. If rejection sharpens your focus instead of breaking your stride, this role was built for you.

THE MISSION

• Aggressive Territory Prospecting: Hit the ground daily — cold calls, door knocks, and in-person site visits to homeowners, residential builders, and contractors. You build the pipeline. Nobody hands it to you.
• Consultative Solution Selling: Conduct on-site assessments to diagnose residential door, opener, gate, and access needs. Translate what you find into tailored solutions that solve real problems and close fast.
• Sales Cycle Ownership: Manage the full process from first contact through close with a relentless bias toward speed and decisiveness. No deals die in your pipeline from inattention.
• Relationship Development: Turn every closed deal into the next one. Build high-value relationships with homeowners, residential GCs, and home builders that generate repeat business and referrals on demand.
• Proposal & Quote Management: Generate precise, technically accurate proposals using CRM tools — product specs, installation requirements, and service contract terms communicated clearly and closed quickly.
• Cross-Functional Collaboration: Partner with Service Technicians and Installation teams to ensure flawless delivery and convert every service call into a new sales opportunity.
• Market Intelligence & Brand Presence: Know your market cold — builder relationships, competitor positioning, local conditions. Use that intelligence to influence purchase decisions and grow DuraServ's footprint in the residential channel.
• Client Retention & Problem Resolution: Own the relationship post-sale. When issues arise, you handle them with urgency and professionalism — protecting the account, reinforcing trust, and earning the referral.

Who You Are

The Hunter Mentality: You don't wait for leads — you create them. Prospecting isn't a task on your list; it's how you operate every single day.

Persuasive Communication: You build rapport fast, read the room, and know how to move a skeptical homeowner or builder from "not interested" to "where do I sign?"

Technical Aptitude: You can walk a job site, read basic blueprints, and explain door, opener, gate, and access solutions in terms that make clients confident in the investment.

Emotional Intelligence: You pick up on what motivates people, navigate objections without ego, and convert satisfied customers into referral machines.

Resilient Optimism: Rejection rolls off you. You reset, refocus, and move to the next opportunity without losing momentum or lowering your standard.

Administrative Accountability: Your CRM is clean, your follow-ups are on time, and no opportunity falls through the cracks — ever.

What's In It For You

• Uncapped Earning Potential: Performance-based pay with no income ceiling — your effort sets your income.
• Exclusive Territory: Own your market. No internal competition, no shared leads — just your territory and your results.
• Autonomy & Trust: Freedom from micromanagement, backed by leadership that respects your expertise and gets out of your way.
• Elite Team Environment: Work alongside high-performing technicians and installers — you sell it, they deliver it flawlessly.
• Strong Foundation: Full benefits package, 401(k) with match, generous PTO, vehicle allowance, and performance incentives.

What We're Looking For

• High School diploma or equivalent required; Associate or Bachelor's degree preferred.
• 2+ years of outside sales experience with a proven track record in residential construction, building products, home services, or related industries.
• Demonstrated ability to develop a cold territory into a productive book of business through self-directed prospecting and relationship building.
• CRM proficiency with the ability to manage lead pipelines, track activity, and generate accurate proposals using modern sales tools.

About Duraserv

DuraServ is a national leader in loading dock equipment, doors, and related services. We operate across the U.S. and Canada, partnering with Fortune 500 companies and regional operators alike. Our reputation is built on performance — and we hire accordingly.

We Don't Just Sell Doors. We Build Careers for People Who Close.

If you're ready to own a territory, build your pipeline from zero, and earn without a ceiling — we want to talk to you. Apply today.

DuraServ is an equal‑opportunity employer. We prohibit discrimination and afford equal employment opportunities to team members and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status or any other characteristic protected by law.

Our EEO policy applies to all aspects of the relationship between DuraServ and its team members, including recruitment, employment, promotion, transfer, training, working conditions, compensation, benefits and application of policies.