Sales Representative (Remote)

Farmers Group Inc.; Hawaii; Remote; Full time

Job summary

An established industry player is seeking enthusiastic sales professionals to join their dynamic team. This role focuses on selling insurance products through inbound calls, providing exceptional customer service, and building strong relationships with clients. With a strong emphasis on training and ongoing development, you will have the opportunity to grow your skills and advance your career. The company fosters a flexible hybrid work environment, allowing you to thrive both in-person and virtually. If you are passionate about sales and eager to make a difference in people's lives, this opportunity is perfect for you.

Benefits

401(k)

Medical Insurance

Vision Insurance

Health Savings Accounts

Flexible Spending Accounts

Bonus Opportunity

Qualifications

• 1+ year of sales experience required, preferably in insurance.
• Ability to adapt communication style for diverse customers.

Responsibilities

• Sell insurance products to inbound callers and provide quotes.
• Build strong customer relationships and educate on coverages.

Skills

Insurance Sales

Customer Service

Sales Techniques

Communication Skills

Tech Savviness

Organizational Skills

Education

High School Diploma

College Degree

Tools

PC Software

Job description

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We are Farmers!

We are… more than just your favorite commercials. At Farmers, we strive to deliver peace of mind to our customers by providing protection and comprehensive advice and delivering in the moments of truth. That means having people who can help us meet changing customer and business needs. Farmers high-performance culture is focused on results and the people who achieve them. We hold ourselves and others accountable for sustainably growing the business and each other. We seek solutions, own our actions, and grow through discomfort. We see setbacks as opportunities while continuously asking ourselves how we impact our customers.

Farmers is an award winning, equal opportunity employer, committed to the strength of a diverse workforce. We are dedicated to supporting the well-being of our people through our extensive suite of benefits, as well as the well-being of the communities we serve through employee volunteer programs and nonprofit partnerships. Helping others in their time of need isn’t just our business – it’s our culture!

Farmers believes in a culture of collaboration, creativity, and innovation, which thrives when we have the ability to work flexibly in a virtual setting as well as the opportunity to be together in person. Our hybrid work environment combines the best of both worlds with at least three (3) days in office and up to two (2) days virtual for employees who live within fifty (50) miles of a Farmers corporate office. Applicants beyond fifty (50) miles may still be considered.

Job Summary

We’re looking for sales-driven, enthusiastic experienced sales professionals to join our next classes of Sales Consultants beginning in May 2025.

In this role, you will respond to calls coming into our call center by positively promoting Farmers Sales (Personal Lines) insurance products to prospective customers, consulting with customers to understand their needs, and selling those products which best fit the customer’s needs. You may also make outbound calls to optimize sales potential. You will earn a competitive base salary in addition to monthly incentive earnings based upon your performance.

We provide 8+ weeks of paid training, combining virtual classroom and hands-on learning with mentoring to ensure that you have the skills you need to succeed at Farmers. Ongoing coaching and training will remain a focus throughout your career to help you grow in your role and advance to new opportunities.

You'll thrive in the position if you have the following:

• A proven track record of success in insurance sales
• A passion for selling and consulting, and a motivation to earn money based on your performance
• A welcome approach to feedback and coaching, and a continuous desire to learn and improve your skills
• Excellent customer focus and the ability to easily connect & build rapport with all types of people
• The ability to stay organized and efficient, while managing multiple tasks and working across several systems throughout the day
• Tech savviness and the ability to quickly learn and adapt to new technology, processes, and procedures; confidence in your ability to problem-solve and troubleshoot to find answers independently
• Past success working in a dynamic, fast-paced environment

Here's what you will accomplish as a member of our team:

• Sell insurance products to inbound callers by gathering data from customers to generate quotes and ultimately bind the business; in some instances, make outbound calls
• Provide exceptional customer service and build strong relationships, while educating customers regarding coverages and cost so that the customer can select the most appropriate option
• Qualify customers as buyers of other products/services to create cross-sell and upselling opportunities
• Navigate multiple computer systems while seamlessly interacting with the customer

Experience Requirements

• P&C/Personal Lines License is not immediately required. Farmers will sponsor and train you for licensing, as you must obtain Property & Casualty license to sell within 90 days of hire within your state of residency
• Experience in property & casualty insurance sales is preferred
• Must be eligible to obtain resident/non-resident property and casualty license in all required states
• Education - High School diploma or equivalent; College degree preferred
• Minimum of 1 year of Sales experience required; Call Center experience is preferred
• Direct sales skills, and the aptitude to influence customers and close the sale
• Excellent written and verbal communication skills; the ability to adapt communication style to each phone call, and explain complex policy and coverage information in understandable terms
• Strong PC and software skills required

Position Location/Schedule/Pay

This position is Fully Remote.

We will provide you with the technology that you need successfully to connect from home, including laptop & accessories.

Work Schedule:

Our priority is to our customers, and we work non-traditional hours to match their needs.

Candidates hired for this role must be available to work any shifts within the hours below; this may include evenings, Saturdays, and holidays. Shifts are assigned based on business needs.

Monday-Friday 8am-10pm EST

Saturday 9am-5:30pm EST

After training, a schedule will be assigned and will be Monday-Friday OR Tuesday-Saturday. Full-time- 40 hours/week; five 8-hour shifts per week. Schedule requirements are non-negotiable.

Unlicensed Start Date: Tuesday, May 27th

Licensed Start Date: Tuesday, June 17th

Compensation:

• Starting base pay is $18 per hour + Monthly Incentives
• On target average earning (Base + Incentive): $75,000 per year
• Top performers earning $100k+ annually in total comp

Education Requirements

High School Diploma or equivalent required.

Physical Actions

Job is performed in-person at a Farmers office or virtually at an approved alternative work location. The physical work environment is indoors and climate-controlled with adequate lighting and ventilation. Normal and customary distractions include background noise produced by office equipment and chatter among people, as well as interruptions. Frequently sits for prolonged periods of time, up to a full shift. Occasionally moves about the workplace including navigating stairs, ramps, and level or uneven surfaces. Occasionally moves, pushes, pulls, lifts, carries, and/or places objects or materials weighing up to 25 pounds without assistance. Frequently uses shoulders, arms, hands, and fingers to manipulate equipment, tools, and objects necessary to perform job duties. Frequently performs fine motor tasks such as typing, mousing, or writing, up to a full shift. Rarely performs movements such as bending, stooping, crouching, kneeling, twisting, and reaching overhead or below the knees. Possesses clear vision, with or without correction, to visually read and verify information. Relies on depth perception and peripheral vision to navigate the work environment visually by identifying barriers, changes in terrain and locating objects. Possesses adequate hearing, with or without correction, to communicate with co-workers, respond promptly to auditory signals or alarms, and discern sounds essential for maintaining safety and productivity in the workplace. Jobs in this category require rare, if any, travel.

Physical Environment

Required job duties are normally performed in a climate-controlled office environment.

• Farmers offers a competitive salary commensurate with experience, qualifications and location.
• Bonus Opportunity (based on Company and Individual Performance)
• 401(k)
• Medical
• Vision
• Health Savings and Flexible Spending Accounts

Anticipated application deadline: At Farmers, the recruitment process is designed to ensure that we find the best talent to join our team. As part of this process, we typically close open positions within 8 to 21 days after posting. If you are interested in any of our open positions, we encourage you to submit your application promptly.

Farmers will consider for employment all qualified applicants, including those with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring Ordinance or other applicable law. Pursuant to 18 U.S.C. Section 1033, Farmers is prohibited from employing any individual who has been convicted of any criminal felony involving dishonesty or a breach of trust without prior written consent from the state Department of Insurance.

Farmers is an Equal Opportunity Employer and does not discriminate in any employer/employee relations based on race, color, religion, gender, sexual orientation, gender expression, genetic information, national origin, age, disability, marital status, military and veteran's status, or any other basis protected by applicable discrimination laws.