Sales Representative (Flooring)

Msisurfaces; Norwood (MA); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Referral bonuses or commissions

Annual merit-based increases

Paid Time Off

Medical, Dental, and Vision Insurance

Short Term and Long Term disability

Life Insurance

Tuition Reimbursement

401(k) with company matching

Charitable donation matching programs

Company-sponsored tutoring

Job summary

MSI is seeking a Sales Representative to drive growth of tile product lines within retailer and dealer networks in a defined territory. You will cultivate relationships, train store personnel, and position products effectively against competition.

The role requires strong communication, negotiation, and math skills to manage quotes, terms, and ROI. Expect up to 90% travel, primarily local, with occasional overnight trips.

Qualifications

• Bachelor’s degree preferred.
• Valid driver’s license required.
• Previous sales experience is a plus.
• Industry experience is beneficial but not required.
• Strong math skills for discounts, commissions, percentages, ROI.
• Self-motivated and results-driven; able to work independently and in teams.
• Proficient in Microsoft Office; CRM experience preferred.
• Bilingual in Spanish is a plus.

Responsibilities

• Establish and maintain relationships with retailers and dealers to drive sales within designated territories.
• Provide product knowledge and training to store personnel to enable effective presentations and negotiations.
• Understand MSI products, competitors, and strategies to position offerings advantageously.
• Manage displays, samples, and selling tools to ensure product availability for customers.
• Quote prices, discuss credit terms, and prepare sales contracts for orders.
• Estimate delivery dates based on MSI delivery schedules.
• Analyze sales reports to identify opportunities with current and potential customers.
• Travel up to 90% with local travel and occasional overnight trips.

Skills

Sales

Relationship building

Negotiation

Product knowledge

CRM experience

Microsoft Office

Communication

Presentation

Education

Bachelor’s degree preferred

Tools

CRM platforms

Microsoft Office

Job description

Summary

The Sales Representative is responsible for driving the growth and development of sales and profit margins for MSI’s Tile product lines within the retailer and dealer network, located within an assigned geographic territory.

To perform this job successfully, the individual must be able to complete the following essential duties and responsibilities:

• Establish and maintain strong relationships with existing and prospective customers within designated territories, focusing on retailer and dealer networks, to drive sales and promote flooring and countertop products.
• Provide product knowledge and training to store personnel, enabling them to effectively present products and negotiate with consumers.
• Understand company products, market competition, and strategies to position products advantageously.
• Manage displays, samples, and selling tools to ensure availability for customers.
• Consult with dealers on retail pricing, advertising, promotions, and ROI, leveraging an understanding of retail business financials.
• Quote prices, discuss credit terms, and prepare sales contracts for customer orders.
• Estimate delivery dates for customers based on company delivery schedules.
• Analyze sales reports to identify opportunities with current and potential customers.
• Utilize marketing tools, such as catalogs, brochures, and vendor collateral, to expand territory reach and promote company products.
• Research and analyze customer needs and market trends to better understand demand.
• Resolve customer claims and issues related to deliveries, returns, and credits.
• Attend trade shows throughout the year as required.
• Willing to travel up to 90%, with most travel being local and occasional overnight trips.
• Perform additional duties as required.

Education and/or Experience Requirements

• Bachelor’s degree preferred
• Must possess a valid driver’s license
• Previous sales experience is a plus
• Industry experience is beneficial but not required
• Strong math skills for calculating discounts, interest, commissions, percentages, area, and volume.
• Self-motivated and results-driven, with the ability to work independently and in teams.
• Proficient in Microsoft Office; experience with CRM platforms preferred.
• Strong communication, presentation, problem-solving, and negotiation skills
• Bilingual in Spanish is a plus.

Work Hours: Monday to Friday from 08:00 AM to 05:00 PM, 2 Saturday(s) a month from 09:00 AM to 12:00 PM

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to use their hands to handle objects, tools, or controls; reach with their hands and arms; and communicate verbally. The employee frequently walks, stands and occasionally sits.
• The employee must regularly lift, pull and move up to 25 pounds and occasionally up to 50 pounds. Specific vision abilities required by this job include close vision.

Benefits

MSI offers a comprehensive benefits package designed to support and reward our employees.

• referral, holiday, and annual bonuses or commission opportunities
• annual merit-based increases
• Paid Time Off
• Medical, Dental, and Vision Insurance
• company-paid Short Term and Long Term disability
• company-paid Life Insurance
• Tuition Reimbursement
• 401(k) plans with company matching contributions
• charitable donation matching programs
• free company-sponsored tutoring

About MSI

Founded in 1975, MSI is a leading supplier of flooring tile, countertops, wall and backsplash tile and hardscaping surfaces products in North America. Headquartered in Orange, California, MSI also maintains over 50 state-of-the-art showroom and distribution centers across the U.S. and Canada. MSI's product line includes an extensive offering of Granite, Quartz, Porcelain, Luxury Vinyl flooring, Slate, Marble, Travertine, Sandstone, Limestone, Quartzite, onyx, stacked stone and pavers imported from over 36 countries on six continents.