Sales Representative (DTW)

Fountain; Romulus (MI); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Competitive hourly base

Uncapped commission

Benefits package for eligible employees

Job summary

Fountain is seeking a Member Growth/Sales Ambassador in Romulus, Michigan, to engage with travelers and drive new member enrollments. In this energetic role, you will approach travelers with compelling pitches, handle objections, and close sales while creating great experiences.

The ideal candidate has over 3 years of sales experience and the ability to adapt to various customer needs. Compensation includes a competitive hourly wage and unlimited commission potential, along with benefits for eligible employees.

Qualifications

• 3+ years in a sales role with a record of meeting or exceeding goals.
• Able to stand for up to 8 hours per day.
• Open availability for shifts, including weekends/holidays.

Responsibilities

• Drive new member enrollments through engagement and sales.
• Grow and retain membership and support renewals.
• Tailor solutions to meet traveler needs.

Skills

Sales experience

Clear communication

Customer mindset

Confidence & resilience

Results-driven

Education

High school diploma or GED

Job description

CLEAR is building easier, safer, and faster experiences at the airport. As a Member Growth/Sales Ambassador, you’ll be the friendly face travelers meet in the terminal—proactively starting conversations, explaining CLEAR’s benefits, and enrolling new members on the spot. You’ll also help retain and reactivate members, delivering great service while meeting clearly defined sales goals. This is a high-energy role designed for experienced sales professionals who thrive in high-volume environments, enjoy face-to-face selling, and are motivated by performance-based earnings.

What You’ll Do:

• Drive new member enrollments: Approach travelers, deliver a concise pitch, handle objections, and close sales.
• Grow and retain membership: Support renewals/reactivations and encourage referrals to expand net member growth.
• Tailor solutions: Recommend relevant offerings (e.g., TSA PreCheck enrollment where available, bag drop, concierge) based on traveler needs.
• Create great experiences: Keep interactions warm and efficient, guiding travelers confidently to enrollment.
• Own your results: Strive toward both individual and team goals by staying focused and driving outcomes.
• Operate safely & compliantly: Follow security protocols and CLEAR operating standards, verify identification and travel documents, and maintain a safe workspace.

What You’re Great At:

• Sales experience: 3+ years in a sales role (retail, hospitality, face-to-face, or field) with a record of meeting or exceeding goals.
• Confidence & resilience: Ready to engage with customers, share our offering, and stay motivated after challenges.
• Clear communication: You are engaging, concise, and able to adapt your message for different travelers.
• Customer mindset: You balance urgency to close with a great experience that builds trust.
• Results-driven: You’re energized by the opportunity to achieve and exceed sales goals through enrollments, conversion rates, add ons & more.

Role Requirements:

• 18 years of age or older; high school diploma or GED.
• Open availability and flexibility for shifts, including weekends/holidays.
• Able to stand for up to 8 hours per day.
• Successful completion of airport badging and government screening, including a drug test.
• Previous sales experience is strongly encouraged.
• Compensation for this role is simple: a competitive hourly base, plus uncapped commission.
• Top performers have significant earning potential through a performance-driven commission structure with no cap on what you can earn.
• Benefits package available for eligible employees. (Details vary by location and role type.)