Sales Representative (Base + Commission, W2)

West Shore Home; Brunswick (OH); On-site; USD 70,000 - 140,000; Full time

Benefits offered by this job

Health Insurance (Medical, Dental, VIs

401(k) Retirement Plan

HSA plan with company match

Paid holidays and PTO

Employee Referral Program

Employee Discount Program

Paid training and growth potential

Job summary

West Shore Home is seeking a Design Consultant in Cleveland, OH to lead in-home consultations and close sales using our proven sales method. This role operates on a rotating schedule, with a focus on converting warm leads in a home setting.

Ideal candidates will have prior sales experience or customer-facing backgrounds, strong communication, and a valid driver's license. Compensation includes base pay plus uncapped commissions, with opportunities to earn well over six figures.

Qualifications

• Previous sales experience preferred or can come from retail/hospitality backgrounds.
• Must have strong communication and people skills for in-home consultations.
• Proficiency with a smartphone or smart device to log into company systems (2FA).

Responsibilities

• Follow the monthly rotating schedule (Weeks 1–2: Mon–Fri, Weeks 3–4: Tue–Fri and Sat).
• Attend weekly team meetings and training sessions.
• Guide customers through a personalized one-call close sales process.
• No cold-calling; all leads are warm and pre-set.

Skills

Sales experience

Customer-facing

Communication

Two-factor authentication

Tools

Smartphone

Job description

Location: Cleveland, OH

Schedule: Rotating Schedule Monday-Friday, Tuesday-Saturday

Who We Are

West Shore Home is a technology-driven and industry-leading home improvement company specializing in high-quality and convenient remodels of Bathrooms, Flooring, Windows, and Doors. West Shore Home operates in over 40 locations nationwide and is home to over 3,000 employees!

Position

Position: Design Consultant

Location: Cleveland, OH

Schedule: Rotating Schedule Monday-Friday, Tuesday-Saturday

Who We Are

West Shore Home is a technology-driven and industry-leading home improvement company specializing in high-quality and convenient remodels of Bathrooms, Flooring, Windows, and Doors. West Shore Home operates in over 40 locations nationwide and is home to over 3,000 employees!

Purpose Of Position

An In-Home Sales Representative serves as the primary point of contact for all customers by delivering the West Shore Home sales method to secure customer agreements to purchase our products and services.

Key Role Accountabilities

• Follow a monthly rotating schedule:
• Weeks 1–2: Mon–Fri, available 9:00 AM–7:00 PM
• Weeks 3–4: Tues–Fri (9:00 AM–7:00 PM) & Sat (9:00 AM–2:00 PM)
• Sales appointments are about 2 hours each
• Attend weekly team meetings and training workshops
• Guide customers through a personalized one-call close sales process
• No cold-calling or lead generation- all leads are warm and pre-set. We want you to do what you do best- selling!

Minimum Requirements

• The ability to quickly connect with anyone in an environment
• A competitive nature with a drive to succeed
• Valid Driver’s License with a clean driving record
• Previous sales experience but we’ve also seen great success with recent grads and those from retail, hospitality, or customer-facing roles
• Must have a valid smart phone or smart device in order to log into Company required systems using two-factor authentication

Benefits

• Comprehensive Health Insurance options (Medical, Dental, Vision, Accident, Life, Critical Illness, Short and Long-Term Disability)
• 401(k) Retirement Plan with company match
• HSA plan with company match
• Paid holidays and paid time off (PTO)
• Employee Referral Program
• Employee Discount Program
• Paid training and unlimited professional growth potential

Military veterans and spouses are encouraged to apply.

Bilingual Spanish / English candidates with proficiency in English reading and writing are encouraged to apply.

Compensation

• Base salary + uncapped commission pay structure, earnings up to $200K+*

Culture And Community

We believe that when employees feel valued and supported, they perform at their best. Our dedication to fostering a strong, value-driven culture has consistently earned us the Top Workplaces USA award as one of the nation’s top employers for the last 4 consecutive years. This includes recognition in Leadership, Purpose & Values, and Compensation & Benefits.

West Shore Home strives to Bring Happiness to Every Home® and that goes beyond our customers and employees. We support positive change in our communities by volunteering, giving back, and supporting nonprofits that make a difference. Learn more here: https://westshorehome.com/community/

#CLECSales

It is the policy of West Shore Home to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. All employees are subject to a pre-employment screening process including a background check and drug screen. In addition, we will provide reasonable accommodations for qualified individuals with disabilities.