Sales Representative

Sleep Number Retail Corporation; Tuscaloosa (AL); On-site; USD 49,000 - 63,000; Full time

Benefits offered by this job

Health, dental, vision

401(k) benefits

Flexible paid time off

Sleep Number bed benefit

Job summary

Sleep Number Retail Corporation is hiring Sales Representatives to help customers find personalized sleep solutions and deliver an exceptional store experience. You will match customer needs with Sleep Number products, explain benefits and promotions, and build relationships to drive sales and repeat business.

The role requires 1–2 years in retail or customer-facing roles, flexibility to work evenings and weekends, and comfort with CRM, POS, and iPad-based tools.

Qualifications

• 1–2 years of retail or customer-facing experience.
• High school diploma or equivalent.
• Comfort with CRM, POS, and tablets.

Responsibilities

• Identify each customer's sleep needs and match them with the right Sleep Number products.
• Clearly explain product benefits and current promotions while delivering personalized customer experiences to drive satisfaction and exceed sales goals.
• Proactively nurture prospective customers through outbound calls, with a strong focus on building relationships that generate repeat and new business.
• Maintain a polished showroom and deliver an exceptional store experience.
• Take part in sales practice training and coaching to sharpen your skills.

Skills

Communication skills

Customer-focused

Relationship-building

Team collaboration

Tech-savvy

Education

High school diploma

Customer service training

Tools

CRM systems

POS technology

iPads

Job description

Sleep Number® is the leader in personalized sleep wellness. Backed by almost 40 years of innovation, Sleep Number has helped more than16 million peopleachieve their best sleep. We are guided by our purpose - improving lives by personalizing sleep. This is exemplified through our 3,000+ purpose-driven team members who passionately innovate to drive value creation through our fully integrated business model, owning the process from start to finish, and care at every step. At Sleep Number, you'll be part of a team redefining what's possible in sleep, health, and wellness. Backed by world-class research and continued innovation, we create mattresses with adjustable firmness, pressure relief, and temperature-balancing comfort that adapt to customers' changing needs, night after night, year after year. Our people thrive in a culture where purpose, innovation, and customer experience drive every decision. Join us and help shape the future of sleep wellness.

Make an Impact At Sleep Number, we'll improve lives by personalizing sleep. Join a team driven by curiosity, collaboration, and a passion for helping others thrive- one restful night at a time. Our Sales Representatives are high-impact roles that directly contribute to our purpose. This is an exciting opportunity to grow your retail sales career and experience unlimited earning potential.

What You'll Do

• Discover each customer's sleep needs and match them with the right Sleep Number products.
• Clearly explain product benefits and current promotions while delivering personalized customer experiences to drive satisfaction and exceed sales goals.
• Proactively nurture prospective customers through outbound calls, with a strong focus on building relationships that generate repeat and new business.
• Work together to maintain a polished showroom and deliver an exceptional store experience.
• Take part in sales practice training and coaching to sharpen your skills.

What You Bring

• Strong communication skills with the ability to adapt to diverse customer needs.
• Goal-oriented and customer-focused attitude, with a drive to exceed individual and team sales goals.
• Ability to work a flexible retail schedule, including evenings and weekends.
• 1-2 years of retail, customer service, or other customer-facing experience.
• High school diploma or equivalent.
• Preferred: Experience in consultative or relationship-based sales, ideally in a commission-driven environment.
• Comfortable using CRM systems, point-of-sale technology, and interactive sales tools (e.g., iPads, apps).
• Ability to work independently with minimal supervision while collaborating effectively with a team.

What Sets You Up for Success

• you're energetic, proactive, and thrive in a customer-focused environment.
• you're a collaborative team player who welcomes feedback and coaching.
• you're a tech-savvy early adopter.

What You'll Get

Most team members earn a salary of $49,000-$63,0000 annually; actual earnings vary and are not guaranteed. Guaranteed base pay of $16.00/hour, along with uncapped commission and bonus potential. Non-draw commission structure.

• The benefit of working for an industry leading brand.
• Health, dental, vision, and 401(k) benefits.
• Flexible paid time off and volunteer opportunities.
• Comprehensive training and career development programs.
• A supportive, inclusive culture where your contributions are valued.
• Access to Sleep Number's bed benefit to experience life-changing sleep.

EEO Statement Sleep Number is an equal opportunity employer. We cultivate a workplace culture where everyone is valued, respected, and treated fairly.