Sales Representative

Digital Appliance-Samsung; Puerto Rico; On-site; USD 30,000 - 50,000; Full time

Job summary

Digital Appliance-Samsung in Puerto Rico seeks a full-time Sales Representative. You will engage customers on-site, present Samsung appliance and display product options, and guide buyers through features and benefits.

Your daily tasks include quoting, order processing, and maintaining sales records while building strong client relationships. Responsibilities include coordinating with internal teams on inventory and delivery, achieving sales targets, and participating in product trainings and

Qualifications

• Strong sales and customer service skills with relationship-building, negotiation, and follow-up.
• Clear communication and interpersonal skills to explain technical features.
• Interest in home appliances and consumer electronics; willingness to learn.

Responsibilities

• Engage with customers in person and present product features/benefits for Samsung appliances, monitors and televisions.
• Prepare and follow up on quotations, process orders, and maintain accurate records in sales systems.
• Build relationships with retail and commercial clients; coordinate with internal teams on inventory and delivery; meet sales targets and performance metrics.
• Participate in product training, support promotional activities, and visit clients in Puerto Rico (including Culebra, Vieques, and nearby islands) as needed.

Skills

Sales and customer service

Communication skills

Interpersonal skills

Organization & time management

Office 365 proficiency

Retail or B2B sales experience

Bilingual Spanish & English

Education

High school diploma or equivalent

Post-secondary education in business or related field

Tools

Office 365 (Word/Excel/PowerPoint)

Job description

Company Description

Digital Appliance is a division of Refricentro, an established company with 60 years of experience in the industry. The division is dedicated to distributing the Samsung brand across Puerto Rico, making innovative technology accessible for everyday use. Digital Appliance focuses on appliances, gaming and commercial monitors, televisions, and commercial displays. Team members contribute to bringing high-quality Samsung products to customers and businesses, supporting growth in the local market. The company values reliability, customer satisfaction, and long-term partnerships with clients and suppliers.

Role Description

This is a full-time, on-site Sales Representative role based in Puerto Rico. The Sales Representative will engage with customers in person, present product features and benefits, and provide guidance on Samsung appliances, monitors and televisions. Daily tasks include identifying customer needs, preparing and following up on quotations, processing orders, and maintaining accurate records in sales systems. The role also involves building relationships with retail and commercial clients, coordinating with internal teams on inventory and delivery, and meeting sales targets and performance metrics. The Sales Representative will participate in product training, support promotional activities, constant visits to clients in Puerto Rico (if necessary Culebra, Vieques, and close by islands), company inventory and ensure a positive customer experience from initial contact through post-sale support.

Qualifications

• Candidates should possess strong sales and customer service skills, including relationship building, negotiation, and follow-up.
• Candidates should possess solid communication and interpersonal skills, with the ability to explain technical features in clear, accessible language.
• Candidates should possess basic product knowledge and interest in home appliances, and consumer electronics, gaming monitors, with willingness to learn.
• Candidates should possess organization and time-management skills, including the ability to manage multiple customer interactions and maintain accurate sales documentation.
• Candidates should possess proficiency with common Office 365 (Word/Excel/PowerPoint), and comfort using digital tools to track leads, orders, and inventory.
• Relevant qualifications include prior experience in retail or B2B sales, preferably in electronics or appliances; high school diploma or equivalent (post-secondary education in business or related field is a plus).
• Additional beneficial qualifications include fluency in Spanish and English, ability to work collaboratively with onsite teams, and flexibility to support store events or promotions as needed.