Sales Representative

Sleep Number Corporation; Orlando (FL); On-site; USD 47,000 - 66,000; Full time

Benefits offered by this job

Health/Dental/Vision benefits

401(k)

Flexible PTO

Career development

Bed benefit

Job summary

SLEEP NUMBER® in Orlando is seeking a Retail Sales Associate to discover each customer’s sleep needs and match them with Sleep Number products, delivering personalized experiences to drive satisfaction and sales goals.

You’ll nurture prospects through outbound calls, maintain a polished showroom, and participate in ongoing sales training. The role offers base pay plus uncapped commissions, plus benefits like health/dental/vision, 401(k), flexible PTO, and career development opportunities.

Qualifications

• Strong communication skills and ability to adapt to diverse customer needs.
• Goal-oriented and customer-focused with drive to exceed sales goals.
• Willingness to work evenings and weekends; flexible retail schedule.
• 1–2 years of retail, customer service, or related experience.
• High school diploma or equivalent; preferred: consultative sales experience.

Responsibilities

• Discover each customer’s sleep needs and match them with Sleep Number products.
• Explain product benefits and promotions while delivering personalized customer experiences to drive satisfaction and sales.
• Nurture prospective customers through outbound calls to build relationships and generate new business.
• Maintain a polished showroom and deliver an exceptional store experience.
• Participate in sales practice training and coaching to sharpen skills.

Skills

Strong communication

Goal-oriented

Flexible retail schedule

Customer-facing experience

Independent worker

Education

High school diploma or equivalent

Tools

CRM systems

POS technology

Job description

Sleep Number® is the leader in personalized sleep wellness. Backed by almost 40 years of innovation, Sleep Number has helped more than16 million peopleachieve their best sleep. We are guided by our purpose – improving lives by personalizing sleep. This is exemplified through our 3,000+ purpose-driven team members who passionately innovate to drive value creation through our fully integrated business model, owning the process from start to finish, and care at every step. At Sleep Number, you’ll be part of a team redefining what’s possible in sleep, health, and wellness. Backed by world-class research and continued innovation, we create mattresses with adjustable firmness, pressure relief, and temperature-balancing comfort that adapt to customers’ changing needs, night after night, year after year. Our people thrive in a culture where purpose, innovation, and customer experience drive every decision. Join us and help shape the future of sleep wellness.

Make an Impact

At Sleep Number, you’ll be part of a team redefining what’s possible in sleep, health, and wellness.

The Opportunity – What You’ll Do

• Discover each customer’s sleep needs and match them with the right Sleep Number products.
• Clearly explain product benefits and current promotions while delivering personalized customer experiences to drive satisfaction and exceed sales goals.
• Proactively nurture prospective customers through outbound calls, with a strong focus on building relationships that generate repeat and new business.
• Work together to maintain a polished showroom and deliver an exceptional store experience.
• Take part in sales practice training and coaching to sharpen your skills.

What You Bring

• Strong communication skills with the ability to adapt to diverse customer needs.
• Goal-oriented and customer-focused attitude, with a drive to exceed individual and team sales goals.
• Ability to work a flexible retail schedule, including evenings and weekends.
• 1-2 years of retail, customer service, or other customer-facing experience.
• High school diploma or equivalent.
• Preferred: Experience in consultative or relationship-based sales, ideally in a commission-driven environment.
• Comfortable using CRM systems, point-of-sale technology, and interactive sales tools (e.g., iPads, apps).
• Ability to work independently with minimal supervision while collaborating effectively with a team.

What Sets You Up for Success

• You’re energetic, proactive, and thrive in a customer-focused environment.
• You’re a collaborative team player who welcomes feedback and coaching.
• You’re a tech-savvy early adopter.

What You’ll Get

• Most team members earn a salary of $47,000-$66,000 annually; actual earnings vary and are not guaranteed.
• Guaranteed base pay of $16/hour, along with uncapped commission and bonus potential.
• Non-draw commission structure.
• The benefit of working for an industry leading brand.
• Health, dental, vision, and 401(k) benefits.
• Flexible paid time off and volunteer opportunities.
• Comprehensive training and career development programs.
• A supportive, inclusive culture where your contributions are valued.
• Access to Sleep Number's bed benefit to experience life-changing sleep.

#PIQ Wellbeing At Sleep Number, wellbeing isn't a program- it's part of who we are.

We support team members and their families across emotional, financial, career, community, and physical health, all anchored in sleep. Along with competitive pay, eligible team members receive robust benefits such as medical, pharmacy, dental, life and disability insurance, a 401(k), paid time off, and additional resources that promote lifelong wellbeing.

EEO Statement

Sleep Number is an equal opportunity employer. We cultivate a workplace culture where everyone is valued, respected, and treated fairly.

Sleep Number® is the leader in personalized sleep wellness. Its mattresses do more than just last—they evolve. With adjustable firmness, pressure-relieving support and temperature balancing comfort built into every mattress, Sleep Number beds adapt to customers’ changing needs, night after night, year after year. Backed by over 40 years of innovation, 1,000+ patents and patents pending, and billions of hours of sleep data, Sleep Number has helped more than 16 million people achieve their best sleep. The fully integrated model ensures quality, durability, and care at every step - from design and craftsmanship to delivery and long-term support. Sleep Number products are awarded the industry's top recognitions, including ranked #1 in customer satisfaction for mattresses purchased in-store and online, and #1 in comfort, by J.D. Power. In addition, the company is the Official Sleep + Wellness Partner of the NFL, marking a relationship that leverages player health data, team partnerships, and league-wide initiatives to amplify brand awareness and drive consumer engagement.