Sales Representative

Guardian Pharmacy; Columbus (OH); On-site; USD 65,000 - 100,000; Full time

Job summary

An innovative healthcare provider is seeking a dedicated Sales Representative to join their dynamic team. This role focuses on building strong relationships with clients, enhancing service delivery, and ensuring customer satisfaction. You'll work closely with management to strategize and execute sales initiatives while providing expert advice to clients. If you're passionate about healthcare and excel in a collaborative environment, this opportunity offers a rewarding career path with significant growth potential. Join a company that values integrity, teamwork, and customer excellence.

Benefits

Medical Insurance

Vision Insurance

401(k)

Disability Insurance

Qualifications

• Must have a strong work ethic and integrity.
• Experience in sales and account management preferred.
• Nursing or healthcare background is a plus.

Responsibilities

• Build and maintain positive relationships with clients.
• Market pharmacy services to enhance customer engagement.
• Provide training and consulting services to clients.

Skills

Customer Relations

Problem Solving

Sales Skills

Attention to Detail

Team Collaboration

Education

High School Diploma or GED

Bachelor’s Degree

Tools

Salesforce

Job description

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Schedule: M-F 8-hour shift.

As a key member of the local management team, assist in achievement of budget through sales to new clients, increasing sales to existing clients. Work with President, Director, Sales & Marketing and Director, Finance & Admin to evaluate potential profitability of any new business prior to proposal. Responsible for building a positive working relationship with all clients by resolving issues/problems, advising clients on regulatory issues, and training client staff as needed.

Attributes Required:

• Work Ethic/Integrity – must possess intrinsic drive to excel coupled with values in line with company philosophy

• Leadership – ability to lead project teams to deadlines, while maintaining strong team orientation

• Relational – ability to build relationships with business unit management and become “trusted advisor”

• Strategy and Planning – ability to think ahead, plan and manage time efficiently

• Problem Solving – ability to analyze causes and solve problems at both a strategic and functional level

• Team Oriented – ability to work effectively and collaboratively with all team members

Essential job functions (include the following):

• Call and visit current customers to enhance and facilitate positive working relationships between customers and the pharmacy

• Market pharmacy as preferred provider of pharmacy services to existing customer base to increase penetration of services and patients served

• Act as liaison with pharmacy operations to maintain high level of service level to customers, following all service related issues through to resolution.

• Maintain customer relationships and perform as an “expert” advisor to facilitate problem-solving with the goal of 100% customer retention

• Ensure initial servicing of new customer residents is smooth and error free by acting as liaison/quality assurance point person upon startup of service

• Responsible for the training of new facility staff during start up

• Assist in data collection of new facility start-ups to ensure smooth and error free start up

• Provide consulting services to customers to assist in compliance

• Provide in-service training to customer staff as needed

• Participate in marketing efforts to potential customers

• Actively participate in local association meetings related to assisted living/long term care facilities

• Required to work in pharmacy operations on an as needed basis, providing assistance in the areas of medical records and order entry

• Other essential functions and duties may be assigned as needed

Education and/or Certifications:

• High School Diploma or GED required; Bachelor’s degree preferred

• Valid driver’s license and clean driving record

• Nursing/healthcare background preferred

• Experience in sales and/or account management preferred

Skills and Qualifications:

• Excellent customer relations skills and ability to build strong customer relationships

• Ability to work independently and deliver to deadlines

• Ability to solve problems with minimal direction

• Great attention to detail and accuracy

• Ability to excel in a fast-paced, team-oriented environment working on multiple tasks simultaneously, while adhering to strict deadlines

• Quality minded; motivated to seek out errors and inquire when something appears inaccurate

• Salesforce or similar CRM experience a plus

• Requires up to 75% travel, by air and ground

• Ability to work flexible hours

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales, Business Development, and Customer Service

• Industries

  Hospitals and Health Care

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Disability insurance

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