Sales Receptionist

Milan Laser Hair Removal; Fairview Heights (IL); On-site; USD 23,419 - 27,552; Full time

Benefits offered by this job

Free laser hair removal

Bonuses awarded monthly

Medical, dental, vision, disability, &

401k retirement plan with employer 401

Paid time off starting immediately

Closed on major holidays

Job summary

Milan Laser Hair Removal is seeking a Sales Receptionist at our St. Louis area clinic in Fairview Heights, IL. You will handle front-desk duties, engage clients, and support the medical team to drive monthly sales goals.

The role requires strong communication, initiative, and teamwork. 40-hour weeks with some evenings/weekends and opportunities for monthly bonuses accompany a benefits package including insurance and paid time off.

Qualifications

• High school diploma or GED required.
• Administrative and/or sales experience preferred.
• Excellent written and verbal communication.
• Ability to work independently and in a team.
• Willingness to work 40 hours weekly, including weekends/evenings.

Responsibilities

• Engage with clients to enhance satisfaction and build relationships.
• Answer calls, schedule appointments, and maintain client records.
• Support medical staff and clinic operations to meet monthly goals.
• Upsell opportunities and collect client feedback.

Skills

Communication skills

Initiative

Team player

Confidentiality

Customer service

Multitasking

Education

High school diploma or equivalent

Tools

Sales software

Computer literacy

Job description

Career Opportunities with Milan Laser Hair Removal

Milan Laser Hair Removal is one of the nation’s premier laser hair removal providers. That’s because we only use top of the line lasers, and all our treatments are performed by licensed medical professionals. Additionally, we guarantee our clients results for life with our exclusive Unlimited Package™. With 400+ locations throughout 38+ states and plans to expand into a national brand, this is a very exciting time to join the Milan Team!

Pay:$18.00 an hour + Potential Monthly Bonus

Status:Full-Time

Clinic Hours:Mon-Thur 8:30am-6pm and Fri-Sat 7:30am-5pm

Position Summary:

With our continued growth and success, we are excited to hire a Sales Receptionist to be a part of our dynamic team in St. Louis (Fairview Heights), IL. As the Sales Receptionist, you will engage with clients to enhance their satisfaction and build lasting relationships throughout their experience with Milan. Oversee all administrative and front desk operations, which include answering incoming calls and scheduling appointments. Assist medical staff with the maintenance of treatment rooms. Collaborate with the clinic team to achieve monthly sales goals. Complete clinic operational tasks on time.

Some things our Client Sales Receptionist love about working at Milan:

• Free Laser Hair Removal
• Bonuses Awarded Every Month
• Strong Company-led Lead Generation

Responsibilities:

Client Experience & Sales:

• Actively engage with the clinic team to promote a culture of collaboration and drive sales growth.
• Enhance each client's experience by establishing a personal connection, ensuring their satisfaction at every interaction.
• Cultivate and nurture lasting relationships throughout their journey, creating a welcoming and supportive environment that encourages ongoing engagement and loyalty.
• Additionally, initiate conversations with clients about upsell opportunities and gather their feedback through reviews.

Operational Support:

• Efficiently complete clinic operational tasks with minimal direction.
• Answer incoming phone calls, schedule and confirm appointments, communicate with clients, and maintain and update client records.
• Assist with cleaning the treatment rooms and help clients to their rooms.

Other Duties:

• Perform additional tasks, duties, and responsibilities as needed or assigned by leadership to support departmental and organizational objectives

Requirements:

• High school diploma or equivalent (e.g., GED) required
• Administrative and/or sales experience preferred
• Exceptional communication skills, both written and verbal required
• Ability to demonstrate initiative and work independently required
• Works well in a team environment required
• Ability to maintain highly confidential information required
• Ability to use a computer and sales software required
• Ability to display a passion for the aesthetics industry required
• Willingness to work 40 hours per week, including weekends and evenings as needed by the business required

Benefits Include:

• Medical, dental, vision, disability and life insurance within 30 days
• Paid time off starting immediately
• Free laser hair removal for you and your spouse or legal partner
• Closed on 7Major Holidays
• 401k retirement plan with vested employer match

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned.

We are deeply committed to attracting talented team members in the US from all backgrounds regardless of race, age, gender, ethnicity, religion, sexual orientation, disability status, or nationality. However, at this time, we are not sponsoring any Visas.