Sales Programs Senior Manager

Salesforce: The #1 AI CRM; New York (NY); Hybrid; USD 172,000 - 237,000; Full time

Job summary

Salesforce is seeking an experienced professional for its Sales Programs team in New York City to partner with executive leadership and sales organizations. The role focuses on aligning priorities, designing strategic programs, and delivering measurable pipe generation and productivity improvements across cross-functional teams.

Candidates should have 7+ years in consulting or strategic messaging, 3–5 years partnering with sales, and strong presentation and data-analysis skills.

Qualifications

• 7+ years of experience in management consulting, executive communications, storytelling, or strategic messaging.
• 3-5 years experience of partner directly with a sales organization (technology sales preferred).
• Strong communication and interpersonal skills, with the ability to influence and collaborate at all levels.
• Proven ability to create compelling executive narratives and messaging.
• Experience working with C-level executives and senior stakeholders.
• Expertise in presentation design and visual storytelling, including PowerPoint and Google Slides.

Responsibilities

• Cross-Functional Relationship Management: align on top priorities and present to management and executives.
• Data Analytics: analyze sales performance to identify gaps and standardize processes.
• Program Design & Delivery: synthesize data to create impactful programs for multiple audiences.
• Operational Implementation: manage end-to-end execution across cross-functional teams and track KPIs.
• Win as a Team: foster teamwork, gather input, and encourage collaboration.
• Accommodations: support accessible hiring and recruitment processes.

Education

Bachelor's degree

MBA

Job description

Location: New York - New York

Remote Type: Office - Flexible

Time Type: Full time

Job Description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Program & Project Management

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Experience

We are looking for high-energy, driven people who are passionate about helping sales teams succeed. Salesforce’s Sales Programs team is focused on executive-level alignment to provide insights on how to successfully and efficiently create quality pipe gen. Every sales play/program we implement has a measurable impact. You will work directly with executive sales leaders, sales teams, and front-line sales managers to understand their pipe generation and pipe progression needs, collaborate with a diverse cross-functional group of Salesforce teams across sales, marketing, enablement, strategy, and others to develop and implement a sales program to meet those needs, then measure the results and adapt the sales programs as necessary. You will work closely with your Sales Programs team members to develop and execute a single sales programs strategy to meet the collective needs of the business you support.

What You’ll Actually Be Doing

Cross-Functional Relationship Management

• Work with sales stakeholders to align on high-level business priorities for the quarter and year.
• Build and deliver presentations to management, C-Level Executives, and sales executives.

Data Analytics

• Analyze sales performance and health of the business to create programs addressing pipeline and productivity gaps and standardize processes across accounts.
• Leverage reports and data to gain quantitative insights into a business challenge.

Program Design & Delivery

• Synthesize data and create programs to address gaps in the business, bringing in cross-functional teams as needed.
• Develop creative net-new approaches or processes to solve new or emerging problems.
• Deliver compelling & impactful programs to large & diverse audiences of sellers; comfortable presenting to large groups.

Operational Implementation

• Structured project management skills with the ability to engage in the right actions and cross-functional teams to drive successful goal attainment and consistently produce strong results despite day-to-day challenges.
• Operationalize the program from start to finish, which includes managing the execution across multiple cross-functional teams, delivery, follow-up, and managing engagement metrics post-program launch.
• Change management based on program performance and Key Performance Indicators.

Win as a Team

• Establishes a spirit of teamwork and leads by example.
• Asks questions and seeks out input from others to develop the best solutions and ideas.
• Fosters a culture of interdependence, encouragement, teamwork, collaboration, and communication.

You’re Our Person If...

• 7+ years of experience in management consulting, executive communications, storytelling, or strategic messaging.
• 3-5 years experience of partner directly with a sales organization (technology sales preferred).
• Strong communication and interpersonal skills, with the ability to influence and collaborate at all levels.
• Proven ability to create compelling executive narratives and messaging.
• Experience working with C-level executives and senior stakeholders.
• Expertise in presentation design and visual storytelling, including PowerPoint and Google Slides.
• Strong understanding of corporate strategy, business insights, and executive communications.
• Experience leading cross-functional projects and driving alignment across teams.
• Highly organized with the ability to manage multiple priorities in a fast-paced environment.
• Self-starter who thrives in a dynamic and evolving setting.
• Bachelor’s degree or equivalent experience required; MBA preferred. Experience will be evaluated based on the core competencies for the role (e.g., extracurricular leadership roles, military experience, volunteer roles, work experience, etc.).

Even Better If...

• Deep understanding of the market landscape and business trends.
• Knowledge of customer success, customer support, and industry trends; Salesforce certifications are a plus.
• Familiarity with Salesforce, CRM, or digital transformation trends.
• Familiarity with data and analytics to support data-driven decision-making.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits.

Salesforce offers a variety of benefits to help you live well including:

• time off programs
• medical
• dental
• vision
• mental health support
• paid parental leave
• life and disability insurance
• 401(k)
• an employee stock purchasing program

More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.

The typical base salary range for this position is $143,400 - $216,900 annually.

In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $172,200 - $236,700 annually.

The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.