Sales Professional - Outside Sales

Sci Corp; California; On-site; USD 70,000 - 100,000; Full time

Job summary

Service Corporation International in Murrietta, CA seeks a Sales Professional to drive pre-need arrangements and funeral services. This self-starter must meet quota, develop relationships with families, and engage with the community to generate referrals.

You will network, present planning guides, and coordinate with funeral directors to ensure compassionate, timely service. Flexible hours and commission-based total compensation await the right candidate.

Qualifications

• High school education or equivalent.
• 1–2 years of college or equivalent experience.
• Current driver’s license with acceptable driving record.
• Funeral Directors License in required states (where applicable).
• Sales experience or related industry experience.
• CRM experience is a plus.

Responsibilities

• Lead generation through networking, referrals and community relations.
• Prospect for at least 4 hours daily when applicable and follow up with families.
• Build and maintain relationships with families, addressing needs with care.
• Present planning guides to families and educate on pre-need options.
• Collaborate with funeral directors and staff to ensure seamless service.
• Work beyond standard hours including nights and weekends.

Skills

Bilingual

Public speaking

Integrity

Work ethic

Teamwork

Flexibility

Driving

Tech aptitude

Helping others

Education

High school education

1–2 years college

Tools

CRM systems

Job description

Our associates celebrate lives. We celebrate our associates.

The Sales Professional is a self‑starter expected to achieve their quota (pacesetter) target by selling pre‑need arrangements and services. They serve families in a professional, caring and timely manner. Follow‑up and generation of referrals from client families are integral to success and to establish a strong service relationship with families. They also develop relationships with the community.

Job Responsibilities

Lead Generation

• Consistently network and build relationships to generate recommendations for gaining referrals for both at‑need cemetery arrangements and pre‑need arrangements using company tools, processes and standards
• Hold themselves accountable for prospecting a minimum of 4 hours every day (if working 8 hours) such as approaching families face‑to‑face during events, door knocking or group seminars
• Obtain referrals from families served by the location by following up through visits with families after the service
• Network and build community and civic relationships
• Explain and present Dignity Memorial® Personal Planning Guide presentations to families served and referred families
• Maintain and track activity levels to ensure productivity
• Remain flexible with schedule to achieve results; often works nights and weekends

Build Relationships with Families

• Establish and maintain strong business relationships with families by connecting with them, relating to them, resolving their concerns and needs, and committing to follow through
• Respond to client inquiries in a timely, respectful, sensitive and professional manner
• Support families in time of grief with acts of kindness
• Connect with families through listening, honest communication and genuine concern
• Develop an understanding of each family’s unique needs and offer solutions that provide value to them
• Stay in touch with families to ensure satisfaction
• Prepare for all appointments and perform all procedures with professionalism and attention to detail
• Provide service beyond expectations to ensure satisfaction and to form the foundation for future sales based on long‑term relationships
• Build trust‑based relationships to earn the right to ask for referrals
• Earn the right to gain referrals to offer protection to protect family members, and the family’s relatives and friends, by educating them on the benefits of pre‑planning

Teamwork

• Consistently build relationships and work cooperatively with the Funeral Director and other funeral home and/or cemetery staff
• Collaborate and team with funeral directors, location managers, and other members of funeral home and or cemetery staff, to provide seamless, high‑quality service
• Represent a continuous link from services provided at need, through aftercare, to providing services to protect families in future
• Thoroughly and completely review previous services and contacts with families to prepare to support current needs and or sales
• Act as one team, setting arrangement continuation visits within two to three days after the service
• Share family concerns with the rest of the SCI team

Minimum Requirements

Education

• High school education or equivalent
• 1-2 years of college or equivalent experience

License

• Current state/province issued driver’s license with an acceptable driving record
• In states/provinces where required, must hold a Funeral Directors License to perform this role

Experience

• Sales experience or one to two years industry experience or equivalent education
• Previous experience with Customer Relationship Management (CRM) systems is a plus

Knowledge, Skills and Abilities

• Basic computer and technology skills within a sales environment
• Ability to work well in a team, as well as independently
• Ability to work beyond "standard" hours as the need arises
• Good driving record
• Good work ethic
• High level of integrity
• Creative, outgoing and energetic
• Comfortable presenting in front of others
• Desire to help others
• Bilingual; knowledge of another language is a plus

Work Conditions

Work Environment

• Work indoors and outdoors during all seasons and weather conditions
• Local and/or multiple location traveling required
• Comply with dress code policy

Work Postures

• Sitting continuously for many hours per day, up to 6 hours per day
• May climb stairs to access buildings

Physical Demands

• Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage

Work Hours

• Working beyond "standard" hours as the need arises

Target Compensation Range

$70,000 to $100,000 annually. The estimated total target compensation for this position in the first year typically ranges from $70,000 to $100,000 annually, based on a strong commission‑based incentive structure. In subsequent years, sales professionals commonly earn $100,000 to $150,000 or more annually. Actual compensation will vary based on individual performance, geographic location, and applicable business conditions.

(Note: As part of the total compensation plan, this position pays no less than $16.90 per hour for all hours worked)

Benefits

• Medical
• Dental
• Vision
• Flexible Spending Accounts (health care and dependent care)
• Health Savings Account with Company Contribution
• Sick Leave
• Short‑Term Disability
• Long‑Term Disability
• Life Insurance
• Voluntary Accidental Death or Dismemberment Insurance
• Dependent Life Insurance
• SCI 401(k) Retirement Savings Plan with Company match
• Employee Assistance Program

Postal Code: 92546

Category (Portal Searching): Sales

Job Location: US-CA - Murrietta