Sales Professional - Inside Sales

Sci Corp

San Benito (TX)

In loco

USD 50.000 - 100.000

Tempo pieno

5 giorni fa

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Vantaggi offerti da questo lavoro

Medical

Dental

Vision

401(k)

Descrizione del lavoro

Sci Corp in Texas seeks a commissioned sales associate to connect with families, present cemetery property options, and drive revenue through warm leads and pre-need arrangements.

You will maintain Salesforce leads, coordinate with funeral teams, and attend services to answer questions while achieving a strong 4:1 close rate. This role requires bilingual skills and flexibility for nights/weekends.

Competenze

Bilingual in Spanish and English.
Must pass internal presentation certification within 30 days of employment.
Willingness to work nights, weekends, and overtime.
Valid Texas driver’s license with acceptable record.

Mansioni

Connect with families, explain services and property options, and enter selections in contracts.
Follow up with families and coordinate with funeral and cemetery teams for seamless service.
Greet families, attend services, and obtain warm leads for pre-need arrangements.
Call warm leads, schedule appointments, and present industry materials.
Maintain leads in Salesforce.com and work toward a 4:1 close rate.
Ensure compliance with policies and regulations; escalate issues as needed.

Conoscenze

Bilingual (Spanish/English)

Professional verbal communication

Computer skills

Self-motivated

Customer service

Formazione

High School Diploma or GED

College coursework preferred

Strumenti

Salesforce.com

Descrizione del lavoro

Our associates celebrate lives. We celebrate our associates.

Providing exemplary customer service to the Hispana Community, as the primary customer contact sells at need cemetery property and products as well as pre-need funeral and cemetery arrangements. Generates Revenue selling customized special goods to walk-in and warm leads directly to the customer. Ability to work in death industry and exhibit compassion.

Job Responsibilities

Connects with families through listening, honest communication and genuine concern developing an understanding of each family’s unique needs, culture, and concerns. Presents electronic presentations to customers, explaining services, products, and property options. Drives company vehicle to show customer available cemetery plots or columbarium niches. Discusses options with customer answering their questions to assist with making selections. Enters selections into electronic contract. Obtains supporting documents to verify customer authorization. Review electronic contract selections with customer and obtain signature. Obtain life insurance policy, payment, or discuss payment options.
As the family’s primary contact, follows up with family as arrangements progress, address issues or changes, and resolve the family’s concerns. Collaborates with funeral and cemetery teams to provide seamless, high quality service. Takes initiative to resolve customer concerns, discusses concern and options with team members or management, obtains authorizations, and follows up with customer in person, phone, and/or email.
Greets and escorts immediate family. Attends visitations, services, and receptions to answer guest questions or address and resolve issues. Softly obtains warm leads from attending family and guests who express an interest in pre-need arrangements.
Review warm leads for potential customers, approximately 25% of workweek. Places outgoing calls to warm leads establishing initial contact, listening to needs, and schedule a formal appointment. Provides prospective customer with industry marketing materials. At least twenty-four hours prior to appointment, confirms appointment; rescheduling as needed. Prepares for appointments based on customers previously disclosed needs.
Maintains leads in SalesForce.com database. Monitors progress to achieve 4 to 1 close rate. Utilizes on-line training tools to gain knowledge and skills as well as rehearse presentations for continual improvement.
Learning to apply knowledge and skills to the business environment. Works under guidance with work peer reviewed for accuracy, quality, and coaching. Completes routine work following established procedures and complying with regulations and policies; escalates non-routine issues for assistance. Exhibits accountability for behaviors. Ensures compliance with local, state, and federal regulations.
Takes the initiative to discuss assignments, expectations, priorities and deadlines as well as seek guidance and coaching from manager. Adjusts effectively to work within new work structures, processes, requirements or cultures.

Minimum Requirements

Education

High School Diploma or GED
College coursework at the sophomore level preferred. In lieu of college courses, an additional two years of directly related work experience in business administration, sales, or marketing may be considered.

Licenses

Current state issued driver’s license with an acceptable driving record to drive company owned vehicles
Life Insurance License as required by state regulatory board

Experience

At least 1 year customer service or direct sales work experience

Knowledge, Skills And Abilities

Bilingual in Spanish and English
Computer skills
Professional verbal communication skills
Willingness to work in the death industry
Must have a positive attitude, a drive to continually advance your understanding of the industry and business, and is highly self‑motivated
Ability to build professional and trusting business relations Cognitive ability including reasoning, planning, identify problems, comprehend ideas, learn quickly, learn from experience, and appropriately apply learning to new situations.
Process and results oriented, motivated to keep projects moving ahead by identifying obstacles to management
Ability to comply with company policies including but not limited to punctuality/attendance, workplace safety, and project a favorable image of the company
Available to work nights, weekends, and overtime
Must be able to pass the Company’s internal presentation certification within thirty days of employment

Target Compensation Range

$50,000 to $100,000 annually. The estimated total target compensation for this position in the first year typically ranges from $50,000 to $100,000 annually based on a strong commission‑based incentive structure. In subsequent years, sales professionals commonly earn $100,000 to $150,000 or more annually. Actual compensation will vary based on individual performance, geographic location, and applicable business conditions.

(Note: As part of the total compensation plan, this position pays no less than $10.00 per hour for all hours worked)

Benefits