Sales Professional

Puente Hills Ford; California; On-site; USD 60,000 - 180,000; Full time

Job summary

A leading automotive dealership in California is seeking a Sales Professional to handle vehicle sales and leases. The ideal candidate should have sales experience and a commitment to customer satisfaction. This full-time role offers earning potential between $60,000 and $180,000 per year, alongside benefits like health, dental, and vision insurance. The candidate is expected to maintain a professional appearance and follow ethical selling practices.

Benefits

Dental insurance

Health insurance

Vision insurance

Employee discount

Qualifications

• Sales experience required.
• Spanish speaking a plus but not required.

Responsibilities

• Sells and leases new and used vehicles.
• Maintains a 95% CSI score on survey results.
• Conducts business ethically and professionally.
• Delivers vehicles to customers ensuring understanding.
• Follows up with customers to ensure satisfaction.

Job description

Overview

Sales Professional Needed for high Volume Ford Dealership

Sales Experience required. Auto Sales Experience not needed but preferred.

Responsibilities

• Sells and leases new- and used-vehicles at dealership gross profit, volume, and customer satisfaction standards.


• Sells and delivers a minimum 10 vehicles per month.


• Makes 50 outbound phone calls per week.


• Maintains a 95% CSI score on survey results.


• Writes complete sales orders and processes paperwork in accordance with dealership policies.


• Utilizes dealership sales control and follow-up systems.


• Attends product and sales training courses as requested by sales manager.


• Keeps up-to-date on new products and services within the industry.


• Maintains an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.


• Maintains a prospect development system.


• Conducts business in an ethical and professional manner.


• Approaches, greets, and offers assistance or direction to any customer who enters the dealership showroom or sales lot.


• Assists customers in selecting a vehicle by asking questions and listening carefully to their responses.


• Explains fully product performance, application, and benefits to prospects.


• Describes all optional equipment available for customer purchase.


• Offers test drives to all prospects. Follows dealership procedure to obtain proper identification from customer prior to test drive.


• Exhibits high level of commitment to customer satisfaction. Strives to exceed the group Customer Viewpoint score.


• Knows and understands the federal, state, and local laws which govern retail automobile sales.


• Knows and understands equity and values, and is able to explain depreciation to the customer.


• Ensures that the sales manager has an opportunity to meet each customer.


• Prepares sold vehicles for customer delivery prior to customer arrival.


• Delivers vehicles to customers, ensuring that the customer understands the vehicle's operating features, warranty, and paperwork.


• Introduces customers to service department personnel to emphasize the quality and efficiency of service repairs and maintenance available in the dealership's service department.


• Follows up with guests to ensure 100 percent satisfaction with the entire dealership and transaction.


• Follows up on all post-delivery items, tag/title work, “we-owes”, and special requests to ensure all customer expectations are met.


• Reviews and analyzes actions at the end of each day, week, month, and year to determine how to better utilize time and plans.


• Follows the dealership’s sales process at all times.


• Attends sales meetings.


• Immediately report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its employees, or customers.


• Comply with all company policies as required, including meal and rest period policy and timekeeping.


• Complete all required HR training modules.


• Complete all required certification courses respective to position.


• Maintain a valid driver’s license and sales license. Immediately inform management of any changes in status.


• Maintain a professional appearance with a high level of personal grooming, hygiene, and uniform appearance.

Requirements

• Sales experience required.


• Spanish Speaking a plus but not required.


• Job Type: Full-time


• Salary: $60,000.00 - $180,000.00 per year

Benefits

• Dental insurance


• Health insurance


• Vision insurance


• Employee discount

Schedule

8 hour shift