Sales Production Associate - Niles - PT

Goodwill Industries Of Central Florida Inc; Niles (MI); In loco; USD 17.000 - 22.000; Part-time

Descrizione del lavoro

Goodwill Industries Of Central Florida Inc is seeking a Donations Processor to warmly greet donors, sort and price items, and process transactions at the donation drive-thru to store flow. You will help keep stockrooms organized and support fast-paced store operations with a team.

The role requires attention to detail, punctuality, and the ability to lift up to 50 lbs, with flexible availability and compliance with safety guidelines.

Competenze

• Excellent customer service and donor engagement.
• Friendly, approachable demeanor and professionalism.
• Detail-oriented sorting, inspecting, pricing donated items.
• Able to learn donation policies and item acceptance.
• Knowledge of safety protocols and lifting techniques.
• Ability to work fast-paced with accuracy.
• Strong teamwork and communication with colleagues.
• Authorized to work in the United States.

Mansioni

• Greet donors and provide exceptional service at the point of donation.
• Track inventory and restock merchandise on the sales floor; report discrepancies.
• Process donations and handle cash/transactions accurately at the register.
• Assist with end-of-day cash balancing and deposits as needed.
• Maintain organized stockroom and back-end inventory.
• Collaborate with team and supervisors to improve store operations.

Conoscenze

Customer service

Donor engagement

Attention to detail

Teamwork & communication

POS & cash handling

Safety awareness

Lifting up to 50 lbs

Policy knowledge (donations)

Formazione

Authorized to work in the United States

Strumenti

POS system

PPE awareness

Descrizione del lavoro

Job Objective:To efficiently receive, sort, price, tag, and stock donations, ensuring a seamless flow from the drive-thru to the sales floor. Contribute to the overall smooth operation of a fast-paced retail environment. This position reports to the Store Manager who evaluates performance annually.In addition, embodies the Goodwill Mission to: “Empower people to achieve their most abundant life” and upholds the Company Core Values of: Relentless Pursuit of Excellence, Customer-First Mindset, Humble Confidence, Passion for Mission, and Do the Right Thing.Essential Job Functions:Greet customers warmly, provide excellent customer service and address customer inquiries promptly to ensure a positive shopping experience.Track and inventory levels, perform regular counts, restock merchandise on the sales floor, and report discrepancies to management. Ensure stockroom and back-end inventory are organized for easy access.Process customer purchases accurately using the POS system, handle cash, credit, and debit transactions accurately, monitor cash drawer for discrepancies, and assist with end-of-day cash balancing and deposits.Uphold Kaizen standards by continuously seeking ways to improve efficiency, organization, and workflow.Work collaboratively with team members and supervisors to support store operations, adapt to changing priorities, and contribute to a positive, team-oriented work environment.Other duties as assigned by supervisor.Required Education and Skills:Excellent customer service skills with the ability to engage positively with donors, express gratitude, and create a welcoming experience.Friendly and approachable demeanor, demonstrating patience and professionalism in all interactions.Strong attention to detail when sorting, inspecting, and pricing donated items to ensure quality, proper categorization, and compliance with store guidelines.Ability to quickly learn and apply donation policies, including identifying acceptable and non-acceptable items.Basic understanding of safety protocols, including proper lifting techniques, hazard awareness, and workplace safety procedures to prevent injuries and ensure a secure environment.Ability to work efficiently in a fast-paced setting while maintaining accuracy and organization.Strong teamwork and communication skills to collaborate effectively with colleagues and supervisors.Qualifications:Authorized to work in the United States.Flexible availability.Able to frequently bend, twist, reach above shoulder level, push and pull, crouch or stoop, kneel, repetitively use feet, and use head and neck in a twisting or static motion and to look up and/or down, and lift and/or move up to 50 lbs.Ability to safely operate material handling equipment, personal protective equipment (PPE), and light industrial machinery.