Sales Product Specialist - Koons Ford of Baltimore

Lhmauto; Baltimore (MD); On-site; USD 100,000 - 125,000; Full time

Job summary

Lhmauto is seeking a Sales Product Specialist for Koons Ford of Baltimore to assist in selling new and used vehicles. The role focuses on delivering exceptional guest experiences, maintaining a professional work environment, and building customer relationships to drive sales.

Benefits

Paid holidays & paid time off

401k with company match

Paid training

Employee discounts on parts and service repairs

Opportunities for career development

Qualifications

• Ability to build rapport with customers.
• Experience in sales or related fields preferred.
• Professional appearance in alignment with company dress code.

Responsibilities

• Assist Sales Advisors in selling vehicles and providing customer service.
• Maintain a clean, organized work area and professional appearance.
• Identify customer needs and present relevant vehicle options.

Skills

Customer service

Sales process

Communication

Teamwork

Job description

Sales Product Specialist - Koons Ford of Baltimore

Baltimore, MD, USA Req #6957

About Asbury

Koons Automotive Group is part of Asbury Automotive Group (NYSE: ABG) is a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our culture which is grounded in our North Star and Compass and powered by our D RIVE values, focuses on the vision of becoming theMost Guest Centric Automotive Retailer.At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized as o ne of the best places to work by both Newsweek and US News & World report.

The Sales Product Specialist assists the Sales Advisor with selling new and used vehicles customers.

• When interacting with customers, seeks to deliver exceptional guest experiences by going above-and-beyond. When not interacting with guests, gives priority to helping other team members deliver exceptional guest experiences (e.g., by being highly responsive to their requests for information or assistance that will help them serve our guests).
• Treats all co-workers, customers, and vendors professionally and with respect.
• Adheres to Company Policies and Procedures.
• Maintains a clean and organized work area.
• Maintains a professional appearance and adheres to the dealership dress code.
• Contacts and communicates with customers to identify their needs using the sales process.
• Greets customers upon arrival.
• Presents customers different vehicles models and give product information.
• Shows customers vehicles on lot and knows the inventory.
• Builds a rapport with customers to build a base of referrals to establish a customer network.
• Introduces customers to a sales advisor when the customer is ready to move forward with the purchase.
• Identifies product quality points and craftsmanship and informs the customers of incentives.

Company Benefits:

Pay and Recognition:

• Hourly Range - $15 - $35
• Paid holidays & paid time off
• Deferred Holiday Pay Match
• Paid training
• Stock Awards(select management and front-line team member’s eligible

Insurance / Retirement:

• Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
• Up to 12 weeks paid pregnancy leave (disability leave)
• Health savings
• Flex spending accounts (tax free)
• Short-term and Long-term disability plans
• Life Insurance (Whole Life and Term)
• 401k with company match

Learning, Tuition Assistance and Career Development:

• Digital career path tool to assist with career development
• Continuous training through Asbury's Internal Learning Management System

Professional growth and development opportunities Additional advantages:

• Student loan relief resources
• Employee assistance program
• Employee discounts on parts and service repairs
• Opportunities to join our community service initiatives, which includes paid volunteer hours
• Aggressive Employee referral program with bonus opportunities

INDKOONS

Asbury Automotive Group is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, citizenship, age, disability, pregnancy, sexual orientation, gender identity, military leave or veteran status, genetic information, or any other protected category as defined by applicable laws. We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace. We are a Drug-Free workplace. Upon hire, you will be asked to complete a Pre-Employment Drug Screen, and Criminal Background Check. Complying with a background check will not automatically disqualify a candidate from employment. We participate in E-Verify.