Sales Outfitter Firearms

Bass Pro Shops; Hooksett (NH); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k Retirement Savings

Job summary

Bass Pro Shops in Hooksett, NH is seeking a Sales Outfitter - Firearms to maintain Counter Sales and Customer Service for Firearms, along with Floor and Counter Sales of hunting merchandise. You will greet customers, assess their needs, demonstrate products, and help navigate ATF-related procedures while staying informed on current promotions and store policies.

This role requires attention to detail, strong communication, and the ability to stand for long periods, handle merchandise safely, and

Qualifications

• High school diploma or equivalent required.
• 0–2 years retail experience preferred.
• Must be 21 years of age or older.

Responsibilities

• Assist customers with firearms and hunting merchandise decisions.
• Provide excellent customer service and promote store programs.
• Ensure accurate completion of 4473 forms.
• Maintain firearm counter displays and pricing.
• Keep shelves stocked and merchandise organized.
• Stay knowledgeable on products through training.
• Follow all company policies.
• Perform other duties as assigned.

Skills

Firearms knowledge

Customer service

ATF regulations

GCA

Merchandise stocking

Education

High School Diploma or equivalent

Job description

POSITION SUMMARY

The Sales Outfitter - Firearms is responsible for maintaining Counter Sales and Customer Service for Firearms along with Floor and Counter Sales of other Hunting Merchandise. They perform various selling/customer service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, providing information, assistance and direction to customers.

ESSENTIAL FUNCTIONS

• Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers. Provides a legendary experience for every customer, every time by assisting customers in making buying decisions by:
  • Identifying and evaluating customers’ needs,
  • Making product recommendations based off of this analysis,
  • Promoting programs including, but not limited to CLUB membership, VOC and IN Store Pick up.
• Ensures 4473 Forms are completed thoroughly and accurately.
• Obtains the ability to demonstrate product to customers.
• Organizes and maintains Merchandise within the retail Store for Sales at Gun Counter Responsibility.
• Replenishes product on shelves as required per merchandising guidelines.
• Remains product “expert” through ongoing product knowledge training.
• Remains knowledgeable of advertised sales; maintains pricing and signing.
• Assists with Seasonal Floor merchandise moves.
• Keeps work area clean, neat and well stocked with supplies.
• Follows all company policies and procedures.
• ALL OTHER DUTIES AS ASSIGNED

EXPERIENCE/QUALIFICATIONS

• Minimum Degree Required: High School Diploma or equivalent
• Experience: 0-2 years of experience in Retail
• Must be 21 years of age or older

KNOWLEDGE, SKILLS, AND ABILITY

• Knowledge and Experience Product knowledge of Firearms and Ammunition
• Knowledge in ATF Federal and State Regulations
• Customer Service and Sales of Firearms and Ammunition
• GCA
• Ability to Merchandise and Stock Merchandise

TRAVEL REQUIREMENTS

• N/A

PHYSICAL REQUIREMENTS

• Constantly stand and/or walk during shift
• Occasionally ascend or descend ladders, stairs, ramps, etc.
• Constantly communicate with others to exchange information
• Occasionally repeat motions that may include the wrists, hands and/or fingers
• Occasionally operate machinery and/or power tools

INDEPENDENT JUDGEMENT

• Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices.

Full Time Benefits Summary

Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!

• Medical
• Dental
• Vision
• Health Savings Account
• Flexible Spending Account
• Voluntary benefits
• 401k Retirement Savings
• Paid holidays
• Paid vacation
• Paid sick time
• Bass Pro Cares Fund
• And more!

We will be accepting applications on an ongoing basis.

Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.

Reasonable Accommodations

Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.

If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at [e-mail].

Bass Pro Shops