Sales & Ops Support Specialist — Six-Figure Potential

slumberlandjobs; Ramsey (MN); On-site; USD 57,000 - 100,000; Full time

Benefits offered by this job

Full benefits package

PTO and paid holidays

401(k) and profit sharing

Tuition reimbursement

DailyPay access to earned wages

merchandise discount

Potential franchise ownership

Employee assistance program

Job summary

Slumberland Furniture is hiring for a Sales & Customer Engagement role in Minnesota. You will act as an ambassador for the customer experience, strive to meet store sales goals, and build lasting customer relationships while learning product details, services, and promotions.

You will handle transactions, financing, and post-sale follow-up, and support deliveries, scheduling, inventory, and merchandising to keep the store inviting and efficient.

Qualifications

• 18+ years of age.
• High School diploma or GED required; post-secondary education preferred.
• Basic math and cash handling accuracy.
• Proficient in using computers, web browsers, and Point-of-Sale (POS) systems.
• Strong interpersonal, problem-solving, and communication skills.
• Ability to work independently and as part of a team.
• Motivated by personal success and continuous learning.
• Able to stand and walk for extended periods (up to 12 hours).
• Regularly lift and/or move up to 75 lbs., occasionally up to 200 lbs. with assistance.
• Available to work required evenings, weekends, and holidays.

Responsibilities

• Act as an ambassador of the Slumberland customer experience--prioritizing customer needs at all times.
• Achieve individual and store sales goals while building lasting relationships with customers.
• Learn and maintain knowledge of products, services, and promotions to assist customers effectively.
• Handle customer transactions including financing, refunds, exchanges, and account inquiries.
• Manage post-sale customer communication and order maintenance to ensure complete satisfaction.
• Answer phones and assist customers or direct calls as needed.
• Assist with scheduling deliveries, customer pickups, processing sales orders, and managing order flow.
• Perform merchandise handling including receiving, tagging, moving, staging, and preparing items for delivery or pickup.
• Monitor and maintain inventory accuracy; report discrepancies and assist in resolutions.
• Participate in daily opening and closing tasks, including cash balancing.
• Maintain backroom organization and efficiency following Slumberland standards.
• Participate in merchandising efforts, promotional set-ups, and floor changes to maintain a visually appealing sales floor.
• Maintain store cleanliness and presentation standards, including participation in store events and marketing activities.
• Adhere to all safety policies and practices, ensuring personal and team safety in daily operations.
• Safely move and handle furniture, with or without assistance, as required.
• Demonstrate behaviors aligned with Slumberland's core values.
• Support store leadership in team initiatives and day-to-day operations.

Education

High School diploma or GED

Job description

Slumberland Furniture is hiring for a Sales & Customer Engagement role in Minnesota. You will act as an ambassador for the customer experience, strive to meet store sales goals, and build lasting customer relationships while learning product details, services, and promotions.

You will handle transactions, financing, and post-sale follow-up, and support deliveries, scheduling, inventory, and merchandising to keep the store inviting and efficient.