Sales Operations Specialist (Onsite)

Recruiting - Original Template; Wisconsin; On-site; USD 59,000 - 72,000; Full time

Benefits offered by this job

Comprehensive Health Benefits

401(k) with company match

Paid time off

Competitive compensation starting at $

Job summary

Nelson-Jameson, Inc. is seeking an analytical, tech-savvy Sales Operations Specialist in Marshfield, WI to build and improve systems, processes, and reporting that support the sales team.

You’ll own the CRM (Spiro), develop dashboards, and coordinate customer bids to improve efficiency across departments. The role combines CRM admin, business analytics, and project coordination, offering ownership of meaningful projects and direct impact on operations.

Qualifications

• Bachelor's degree in Business Administration, Information Systems, Data Analytics, or a related field.
• Relevant experience in data analysis, business operations, systems administration, or related area.
• Proficiency in Microsoft Excel (pivot tables, lookup, conditional formulas, macros) and CRM or similar software.

Responsibilities

• Manage the CRM system (Spiro) including configurations and data accuracy to enable better decision-making.
• Develop and maintain sales dashboards and reporting tools to track KPIs.
• Coordinate customer bids (RFPs/RFIs) and ensure timely, cross-functional communication.
• Lead cross-functional sales operations projects using tools like ClickUp; identify efficiency improvements.
• Collaborate with Sales, Product Management, Pricing, and other departments to standardize reports and data visibility.

Skills

Analytical thinking

CRM administration

Excel advanced

Data analysis

Education

Bachelor's degree in Business Administration, Information Systems, Data Analytics, or related field

Tools

Spiro CRM

Prophet 21

ClickUp

Power BI

Excel

Job description

Location: Marshfield, WI (onsite)
Job Type: Full-Time
Compensation: Starting at $65,000 annually
Benefits: Comprehensive benefits, company-matched 401(k), paid time off, competitive compensation, and much more!

About Us:
At Nelson-Jameson, we’ve been a trusted partner in the food manufacturing industry since 1947. We provide high-quality products and innovative solutions that help businesses maintain top standards in quality, safety, and compliance. As a family-owned company, we believe in accountability, teamwork, and growth—for our people and the business. We take pride in our close-knit, supportive culture where every team member has a voice and the chance to grow. If you're looking for a rewarding career with a team that works hard and stays optimistic, we’d love to have you join us!

Job Summary:
We're looking for an analytical, tech-savvy Sales Operations Specialist to help build and improve the systems, processes, and reporting that support our sales team. Combining elements of CRM administration, business analytics, and project coordination, this role offers the opportunity to take ownership of meaningful projects and make a direct impact on how our team operates. You'll manage our CRM system, develop dashboards and reporting tools, coordinate customer bids, and lead initiatives that improve efficiency across departments.

You don't need a background in sales to succeed here. We're looking for a curious, self-motivated problem-solver who enjoys digging into data, asking questions, identifying opportunities others may overlook, and taking the initiative to turn ideas into solutions.

Key Responsibilities:

• CRM Administration & Process Improvement
  
  • Serve as the primary administrator for our CRM system (Spiro), managing system configurations, data accuracy, functionality, and ongoing improvements.
  • Partner with internal IT teams and software vendors to troubleshoot issues, manage updates, and implement system enhancements.
  • Evaluate and improve sales workflows, developing scalable processes, standard operating procedures (SOPs), and resources that support consistency and efficiency.
  • Develop training materials and provide ongoing system training and technical support to help team members effectively use available tools.
• Develop and maintain sales dashboards, performance reports, and key performance indicators (KPIs) using Excel, Spiro CRM, EDA, and other reporting tools.
• Analyze sales and operational data, independently investigating discrepancies, identifying trends, and uncovering opportunities to improve performance and
• processes.
• Collaborate with sales leaders to identify reporting needs, improve data visibility, and standardize recurring reports and scorecards.
• Support sales operations activities, including ERP account updates in Prophet 21, quarterly delivery route reviews, and department resources.
• Bid Coordination & Project Management
  
  • Coordinate customer bids, requests for proposals (RFPs), and requests for information (RFIs), managing timelines, documentation, and cross-functional
  • communication to support accurate, timely responses.
  • Partner with Sales, Product Management, Pricing, and other departments to gather information, organize bid materials, and streamline the response process.
  • Track bid activity and outcomes, identify trends, and recommend improvements to strengthen future processes.
  • Independently lead cross-functional sales operations projects, using tools such as ClickUp to manage timelines, deliverables, and stakeholder communication.
  • Proactively identify opportunities to leverage technology, improve workflows, and develop practical solutions without relying on assigned projects or predefined direction.
  • Present project updates, analytical findings, and recommendations to leadership and other stakeholders.

Why Nelson-Jameson?
At Nelson-Jameson, we offer more than just a job; we provide an opportunity to grow and succeed within a family-owned company that values innovation, collaboration, and hard work. You’ll be part of a trusted industry leader, working alongside passionate professionals who are dedicated to making a difference.

As a golden rule company, we strive to maintain a culture of honesty, integrity, and kindness. Our organization is committed to operating ethically and respecting people, our community, and the environment. With us, you’ll become part of a hard-working team that takes pride in providing safe, high-quality food to communities around the world.

With Nelson-Jameson, you’ll receive:

• Comprehensive Health Benefits with your choice of benefits to match your unique needs
• 401(k) with company match
• Competitive Compensation: Starting at $65,000 annually
• Paid time off at time of hire
• Annual allowance for company branded clothing
• Annual Wellness Stipend & other wellness programs
• Education: Associate degree in Business Administration, Information Systems, Data Analytics, or a related field.
• Relevant experience in data analysis, business operations, systems administration, or a related area. Internships, academic projects, and other applicable experience may be considered.
• Proficiency in Microsoft Excel, including pivot tables, lookup functions, conditional formulas, and macros, along with experience using CRM or comparable business software.
• Strong analytical skills, attention to detail, and a natural curiosity to investigate discrepancies, identify root causes, and develop practical solutions.
• Self-starter with the initiative to independently identify opportunities, manage competing priorities, and drive projects through completion.
• Strong business acumen and communication skills, with the ability to collaborate across departments and present information effectively to different audiences,
• including leadership.
• Preferred:
  
  • Bachelor's degree in Business Administration, Information Systems, Data Analytics, or a related field.
  • Experience with CRM administration, dashboard development, business intelligence tools, or ERP systems.
  • Familiarity with Spiro, Prophet 21, ClickUp, Power BI, or similar business applications.
  • Experience developing training materials, documenting procedures, or leading process improvement initiatives.

Nelson-Jameson, Inc. and NEXT Logistics, LLC. are Equal Opportunity Employers. We are committed to creating a diverse and inclusive workplace and encourage applicants from all backgrounds, including but not limited to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, and veteran status.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.