Sales Operations Manager

Samsara; United States; On-site; USD 89,250 - 135,000; Full time

Benefits offered by this job

Health benefits

Flexible working

Employee-led remote working

Samsara for Good charity fund

Job summary

An established industry player is seeking a Sales Operations Manager to drive transformative initiatives and enhance customer experiences. This role will involve collaborating with senior leaders to design and implement operational strategies that fuel growth and efficiency within the sales organization. You will be responsible for optimizing processes, managing cross-functional projects, and ensuring that business needs translate into impactful initiatives. This is a unique opportunity to make a significant impact on the future of sales operations while working in a dynamic and supportive environment that fosters career development and innovation.

Qualifications

• 5-7 years in Sales Strategy or Sales Operations in a high-growth environment.
• Expertise in Salesforce and sales technology ecosystem.

Responsibilities

• Lead initiatives enhancing customer experience and boosting revenue.
• Drive operational strategies and optimize processes for the sales team.

Skills

Sales Strategy

Sales Operations

Business Transformations

Communication Skills

Critical Thinking

Project Management

Education

Bachelor's degree in business

MBA

Tools

Salesforce

Salesforce CPQ

Netsuite

SAP

Job description

Who we are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.

Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.

About the role:

Samsara is looking for a Sales Operations manager to play a critical role in scaling systems, processes and policies for the organization. This role will partner with senior leaders across Samsara’s go-to-market teams to design, build and run critical business capabilities for our world-class sales organization. This leader will have an outsized impact on the future of our sales organization by helping us Build for The Long Term as we grow past $2BN in revenue. The ideal candidate has experience driving transformative initiatives that bring together people, process and technology into elegant solutions to business problems related to all aspects of the pre-sales customer journey.

This role is open to candidates residing in the US except the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area.

You should apply if:

• You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
• You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.
• You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
• You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best.

In this role, you will:

• Lead top-tier corporate initiatives that enhance customer experience, boost revenue, and fuel company growth with precision and vision.
• Drive impactful operational strategies by partnering with sales and cross-functional leaders to scale our Global Sales team effectively—owning process optimization, redesign, and the creation of innovative processes and policies.
• Shape the future roadmap by proactively intaking, assessing, and prioritizing requests and improvement opportunities based on business impact and effort.
• Design and implement operational metrics to identify inefficiencies, propose solutions, and unlock new growth opportunities through quantitative analysis, qualitative insights, and deep cross-functional collaboration.
• Act as a strategic bridge between sales leadership and other departments, ensuring business needs are transformed into impactful initiatives.
• Streamline systems and processes by partnering with the Salesforce Systems team—delivering business requirements, leading UAT testing, enhancing workflows, and championing effective Sales communications.
• Champion Samsara’s cultural principles, embedding our values—Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team—throughout your work as we expand globally.

Minimum requirements for the role:

• 5-7 years of experience in a Sales Strategy / Sales Operations / Business Transformations role or experience in similar growth in a dynamic, high-growth environment.
• Lead complex, cross-functional projects to drive organizational change, acting as a key liaison between sales leadership and other departments.
• Strong communication and critical thinking skills to analyze sales policies and processes, structure complex strategic problems, and influence leadership decisions.
• Previously demonstrated ability to roll out strategies and implement new workflows to large sales organizations.
• Expertise in Salesforce and the broader sales technology ecosystem.
• Experience in rearchitecting, socializing and rolling out new business processes to large organizations.
• Bachelor’s degree in business, finance, economics, engineering, or a related field; MBA is optional.

An ideal candidate also has:

• In depth Salesforce CPQ experience.
• Superb communication with both technical stakeholders and business leaders, i.e., you can translate complex issues to different teams seamlessly.
• Experience as a Salesforce Administrator is a plus but not required.
• Experience with Lead-to-Cash systems (Netsuite, SAP, etc).
• Previous project/program management experience.
• Familiarity with Product Management and Six Sigma is a plus.

Salary Range: The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience. $89,250 — $135,000 USD

At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.

Benefits

Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more. Take a look at our Benefits site to learn more.

Accommodations

Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email [e-mail] or click here if you require any reasonable accommodations throughout the recruiting process.

Flexible Working

At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.

Fraudulent Employment Offers

Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in ‘@samsara.com’ or ‘@us-greenhouse-mail.io’. For more information regarding fraudulent employment offers, please visit our blog post here.