Sales Operations Manager

Heartland Coca-Cola Bottling Company, LLC; Salisbury (MD); On-site; USD 90,000 - 100,000; Full time

Benefits offered by this job

401(k) match

Health coverage

Employee stock purchase plan

Job summary

Heartland Coca-Cola Bottling Company, LLC in Salisbury, MD seeks a Manager of Sales Operations to lead the delivery of the business plan and optimize selling and distribution excellence. You'll drive results across channels and collaborate across functions to maximize revenue and efficiency.

The role demands an experienced leader who can develop talent, manage key customer relationships, and align operations with budgeted targets while prioritizing safety and ethical practices in a fast-paced

Qualifications

• High school diploma or GED.
• 3-5 years relevant experience.
• Valid Driver’s License.
• Experience in beverage/CPG preferred.

Responsibilities

• Drives top-line growth by leading the selling and execution of annual commercial plan within the market across multiple channels of business.
• Develops and instructs District Sales Managers and Distribution Supervisors across multiple facilities; supports continuous improvement and career growth.
• Leads cross-functional collaboration with warehouse, product supply, customer management, and other departments to meet and exceed shared expectations.
• Owns key customer relationships across the geography to enable and support plan execution and deliver excellent customer service.
• Drives safety and efficiency while lowering costs and communicating effectively across sales and distribution.

Skills

Sales leadership

Channel management

Cross-functional collaboration

Analytical skills

MS PowerPoint

Education

High school diploma or GED

Tools

MS Word

Excel

PowerPoint

Job description

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Pay Range: $90,000.00 - $100,000.00 Salaried, depending on experience

Uncap Your Potential at America's Largest Coca-Cola Bottler — Pour Your Passion into Purpose!

We're more than beverages—we're building meaningful careers and vibrant communities. Join our team where your talent meets purpose, and every teammate directly shapes our success.

• Career Growth: Clear pathways to advance and develop your career
• Competitive Benefits: 401(k) match + health coverage + employee stock purchase plan
• Purpose-Driven: Create meaningful impact in the communities you serve
• Professional Development: Dedicated training + personalized mentorship

Join us - your refreshing new chapter starts here!

Job Overview

The Manager Sales Operations is responsible for delivering the business plan, as defined by the annual budget, and reported inthe monthly and annual Profit and Loss Statements. These results are delivered by effectively leading and driving results in selling and distribution excellence, execution, and efficiency. This role requires an experienced cross-functional collaborator and an effective leader of people. The core metrics for success in this role will be Operating Income, Volume, Revenue, DNGP, DNNSI, and OPEX management at or below budget.

Duties & Responsibilities

• Drives top-line growth by leading the selling and execution of annual commercial plan within the market across multiple channels of business in the Home Market (CR, Large Store, Value, Drug) as well as supports execution in Foodservice and on-premise
• Develops and instructs District Sales Managers and Distribution Supervisors across multiple facilities. Accountable for providing resources for learning to create strategic developmental plans necessary to support continuous improvement and career growth opportunities. Drives RED improvement across distribution and sales. Creates a productive, results-driven work environment that achieves its results in a safe, professional, and ethical environment, and provides honest assessments of team members for effectiveness and development
• Leads cross-functional collaboration partnering with other functional departments including warehouse, product supply, customer management, commercial, and other department leaders to ensure shared expectations are met and exceeded; Establishes management routines to ensure communication between all departments is maintained; Provides input and direction regarding merchandising standards, set integrity, product supply, forecasts and capacity efficiencies, and inventory risks to maximize revenue
• Owns key customer relationships across the geography to enable and support commercial plan execution and is responsible for delivering excellent customer service in the market. This strengthenscommunity relationships through collaboration and sharing best practices within our industry and developing and influencing solutions for National and local customers to grow profitably
• Drives safety and efficiency in the business, is responsible forlowering costs in theleading process and discipline across the business area and provides balanced messaging across sales and distribution that results in the delivery of our overall business plan and targets

Knowledge, Skills, & Abilities

• Shared Company Ethics/Values
• 3-5 years of progressive management in the soft drink/beverage industry or commensurate accountability and duties in other industries (likely to be CPG or Retail)
• Sales management & selling skills preferred (but not required)
• Distribution experience or operational knowledge preferred (but not required)
• Proven customer management ability strongly preferred
• Demonstrated leadership/team management skills
• Excellent interpersonal and interpersonal problem-solving skills including managerial courage
• Proven collaborator (internally and externally), coach, and role model who inspires others
• Strong analytical skills with attention to detail
• Strong technical skills (MS Word, Excel, PowerPoint, and general platform operations)
• Ability to work a flexible schedule as needed
• Excellent driving record required (a 7-year Motor Vehicle Record will be reviewed)

Minimum Qualifications

• High school diploma or GED
• 3-5 years relevant experience
• Valid Driver’s License

Preferred Qualifications

• A collected education is preferred for this role but not required
• A degree preference is not specific as it is the body of language and related discipline that is preferred to make a better business leader

Equal Opportunity Employer - All qualified applicants will be considered for employment without regard to disability, protected veteran status, or any other characteristic protected by applicable law.