Sales Operations Manager

CR of Maryland; Mays Chapel (MD); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a detail-oriented Sales Operations Manager to enhance business operations and support a high-performing real estate investment team. This pivotal role offers the chance to shape the company's future during a phase of strategic growth. With direct access to decision-making, you will build scalable systems and align operations with revenue goals. If you are looking for a career-defining opportunity where your leadership and execution skills will be recognized, this is the perfect fit for you. Join a dynamic team and make a significant impact in a fast-moving environment.

Qualifications

• 3+ years in operations or project management, preferably in real estate.
• Strong organizational skills and ability to thrive in fast-paced environments.

Responsibilities

• Oversee and improve internal processes for team accountability.
• Monitor performance KPIs to support company profitability.
• Manage CRM systems and coordinate interdepartmental communication.

Skills

Operations Management

Project Management

Real Estate Business Administration

Communication Skills

Time Management

Education

Bachelor's Degree in Business

Bachelor's Degree in Operations

Bachelor's Degree in Real Estate

Tools

Asana

QuickBooks

CRM Systems

InvestorFuse

Salesforce

Job description

Job Title: Sales Operations Manager at CR of Maryland

CR of Maryland is seeking a highly organized, detail-oriented Sales Operations Manager to oversee day-to-day business operations, improve systems, and support a lean but high-performing real estate investment team. This role is pivotal to the company's success, working closely with the leadership and sales teams to ensure our acquisitions, renovations, and dispositions run efficiently and profitably.

What makes this opportunity special? We're a fast-moving, Baltimore-based home-buying company with over 1,300 successful projects under our belt. As we enter a new phase of strategic growth, this role offers high visibility and the chance to help shape the company's future. You'll gain direct access to decision-making, build scalable systems, and play a key role in aligning operations with our revenue goals. If you're looking for a career-defining role where your leadership, accountability, and execution skills will be recognized and rewarded, this is it.

Responsibilities

1. Oversee and improve internal processes to ensure team accountability and workflow consistency
2. Monitor performance KPIs across acquisitions, dispositions, and project timelines to support company profitability
3. Manage and troubleshoot CRM systems and technology platforms (currently InvestorFuse, Asana, QuickBooks) to support team operations
4. Coordinate interdepartmental communication to ensure sales, construction, and finance are aligned on priorities
5. Support transaction and construction workflows by managing timelines, documentation, and post-sale processes
6. Prepare reports and assist leadership with business planning to help track progress toward goals
7. Proactively identify bottlenecks or issues and take initiative to resolve them with urgency

Qualifications

1. 3+ years of experience in operations, project management, or real estate business administration
2. Excellent organizational, time management, and follow-through skills
3. Strong verbal and written communication abilities
4. Proficiency with project and CRM tools (e.g., Asana, HubSpot, Salesforce, QuickBooks, InvestorFuse preferred)
5. Ability to work independently and thrive in a fast-paced environment
6. Comfortable holding others accountable and driving execution
7. Bachelor's degree in business, operations, real estate, or related field (preferred but not required)

Additional Details

• Industry: Sales & Marketing
• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development