Sales Operations Manager

KMA Human Resources Consulting; Boca Raton (FL); On-site; USD 110,000 - 115,000; Full time

Benefits offered by this job

Medical & dental insurance

401(k) with employer contribution

Paid time off & holidays

Disability insurance (employer paid)

Job summary

StaticWorx is seeking a hands-on Sales Operations Manager to lead day-to-day sales operations and administrative functions at its Boca Raton, FL location. The role focuses on planning, organizing, problem-solving, and team support, ensuring data accuracy and optimized CRM workflows to support sales and customer experience.

The ideal candidate will bring 5–7 years in sales operations, strong CRM expertise, and proven leadership of a small team.

Qualifications

• Bachelor's degree in business-related field or similar required.
• 5–7 years in sales operations or related field.
• 3+ years of team leadership in hands-on role.
• Strong CRM best practices and data integrity knowledge.
• Proficiency in CRM platforms and Excel.

Responsibilities

• Supervise the Sales Coordinator, Sales Administrator, and Purchasing & Logistics Coordinator daily.
• Develop and maintain standardized procedures for sales support and operations.
• Serve as primary administrator of the CRM system.
• Oversee end-to-end sales processes from opportunity to order fulfillment.

Skills

CRM management

Data integrity

Workflow management

Team leadership

Sales operations

Education

Bachelor's degree in business-related field

Tools

Salesforce

Microsoft Excel

Job description

StaticWorx

Sales Operations Manager

Boca Raton, FL

StaticWorx is searching for a Sales Operations Manager to be based onsite at their Boca Raton, Florida location to be responsible for the day-to-day management, coordination, and execution of sales operations and administrative functions that support their sales process and customer experience. This is a hands-on management position focusing on planning, organizing, problem-solving, and team support. The Sales Operations Manager is responsible for ensuring accurate customer and sales data, optimizing CRM processes and workflows, supporting sales execution, ensuring effective communication and follow-through across internal functions and with customers.

Requirements:

• Bachelor's degree in Business Administration, Management, Marketing, Communications, or a related field.
• 5-7 years of progressively responsible experience in sales operations, sales administration, customer service management, inside sales support, or business operations in a related industry.
• 3+ years of team leadership and experience managing a small team in a hands-on role, with active engagement in day-to-day tactical execution.
• Strong understanding of CRM best practices, data integrity standards, workflow management, reporting, and dashboards.
• Proficiency with CRM platforms, Microsoft Office applications, including Excel.
• Understanding of sales and operations management principles, including purchasing, inventory control, logistics, warehouse coordination, 3PL management, vendor communication, fulfillment workflows, and sales operations support.
• Ability to work full-time onsite in Boca Raton, FL.

Benefits of the Job:

• Salary in the range of $110-115K, to commensurate with experience
• Medical and dental insurance with 100% employer-paid premiums for employee
• 401(k) retirement plan with 3% employer contribution
• Generous PTO, holiday pay
• Life, short-term and long-term disability insurances with 100% employer paid premiums
• Convenient office location off I95
• Opportunity to make a visible impact in a values-driven environment

Responsibilities:

• Provide direct day-to-day supervision, coaching, training, work direction, performance management and guidance for the Sales Coordinator, Sales Administrator, and Purchasing & Logistics Coordinator.
• Develop and maintain standardized procedures and accountability measures for sales support and operational functions.
• Serve as the primary administrator and owner of the CRM system.
• Manage and oversee administrative sales processes from initial opportunity through order fulfillment and post-sale follow-up.
• Provide data and reporting to the VP of Sales, senior management, and leadership to inform sales strategy.
• Monitor sales pipeline activity and coordinate follow-up actions to support sales execution.
• Monitor and coordinate internal communication regarding project status, customer requirements, product availability, and fulfillment timelines.
• Develop and maintain sales and operational reports, metrics, dashboards, and performance tracking tools.

StaticWorx is a specialized provider of high-performance ESD flooring and technical solutions serving the architecture and design, mission-critical, and commercial construction industries. Known for quality, technical expertise, innovation, and a highly consultative, education-first approach, the company partners closely with architects, designers, and contractors to deliver technically advanced products and exceptional project outcomes. As a growing company with a strong commitment to customer satisfaction and operational excellence, the company fosters a collaborative environment where sales, technical expertise, and customer experience intersect to support successful project delivery.

I certify that the information contained in this application and resume is accurate and complete to the best of my knowledge. I understand that providing false, misleading, or incomplete information may result in the denial of employment or termination of employment if hired.

StaticWorx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, familial status, age, physical or mental disability, pregnancy, sexual orientation, gender identity, genetic information, veteran status, or any other characteristic protected by law.