Sales Operations II - AMZ19954.5

Amazon Inc.; Bellevue (WA); Sur place; USD 118 000 - 154 000; Plein temps

Résumé du poste

Amazon.com Services LLC in Bellevue, WA seeks a Sales Operations II to own the Salesforce platform lifecycle, design scalable configurations, and enable cross-system integrations using AWS AppFlow. You will collaborate with BI, marketing, and sales operations teams to optimize data flows and reporting.

The role emphasizes security best practices, automation, and user enablement, including RingLead and ZoomInfo training. Travel up to 5% may be required for role responsibilities.

Qualifications

• Master's degree or foreign equivalent in Analytics, Data Engineering, Business Intelligence, Information Technology, Computer Science, or a related field and one year of experience in the job offered or a related occupation.
• Alternatively, Bachelor's degree or foreign equivalent degree in Analytics, Data Engineering, Business Intelligence, Information Technology, Computer Science, or a related field and five years of progressively responsible post-baccalaureate experience in the job offered or a related occupation.
• Must have one year of experience in: (1) Sales Operations, Sales Analytics, or Business Analysis; (2) building data analysis and working with large data sets; (3) using Excel, SQL, and Python; (4) data visualization with tools such as Tableau, PowerBl, or AWS QuickSight; and (5) using artificial intelligence tools.

Responsabilités

• Primary Technical Owner of Amazon Freight’s Salesforce instance, overseeing CRM lifecycle from business case to post-launch support.
• Leads functional system design and implements scalable Salesforce configuration strategies.
• Enables cross-system integrations using AWS AppFlow; collaborates with BI, marketing, and sales operations teams.
• Implements security best practices: RBAC, MFA, IP restrictions, and user permissions.
• Develops and maintains Flow automations, validation rules, and approval processes; ensures data integrity.
• Trains users on core platform features and third-party tools such as RingLead and ZoomInfo.
• Builds dashboards and reports using SOQL/SQL to support real-time insights and ad hoc reporting.
• Domestic travel up to 5% to perform role responsibilities.

Connaissances

Sales Operations

Sales Analytics

Business Analysis

Data analysis

Excel

SQL

Python

Data visualization

Tableau

PowerBl

AWS QuickSight

Artificial intelligence tools

Salesforce

JIRA

Asana

Formation

Master's degree in Analytics/related field

Bachelor's degree in Analytics/related field

Outils

Salesforce

RingLead

ZoomInfo

AppFlow

Description du poste

Description

Employer: Amazon.com Services LLC

Position: Sales Operations II - AMZ19954.5

Location: Bellevue, WA

Multiple Positions Available:

Platform Ownership & Strategic Management Serves as the

Primary Technical Owner of Amazon Freight’s Salesforce instance Works on the full lifecycle of the CRM platform—from business case development and functional design to UAT, deployment, and post-launch support Utilizes project management tools such as JIRA and Asana, following Agile methodologies Evaluates emerging technologies and third-party apps to provide strategic platform recommendations Identifies and implements opportunities for platform optimization and scalability

System Design & Architecture Leads functional system design

and implementation on the Salesforce platform Translates complex business requirements into scalable solutions and configuration strategies Implement scalable solutions on Salesforce platform to align with organizational goals using advanced knowledge of Enterprise System Architecture.

Integration & Cross-functional Collaboration Enables crosssystem integrations using AWS products like AppFlow

Collaborates with business intelligence, marketing, and sales operations teams Maintains data models and integration frameworks to ensure seamless information flow

Security & Compliance Implements Amazon and Salesforce security best practices

Manages role-based access control (RBAC), field-level security, and user permissions Configures data visibility rules and enforces MFA, IP restrictions, and session policies

Automation & Process Implementation Develops and maintains

complex Flow automations, validation rules, and approval processes Automates lead routing, data quality checks, and business workflows Ensures compliance with business logic and platform data integrity

User Enablement & Governance Delivers clear documentation

including SOPs and training materials Conducts stakeholder enablement sessions and change control communications Trains users on core platform features and third-party tools such as RingLead and ZoomInfo

Data Management & Analytics Builds dashboards and reports

to support real-time insights and operational reviews Uses SOQL and SQL queries to identify trends, debug issues, and validate data integrity Supports deployment cycles and ad hoc reporting across systems

Domestic travel up to 5% to perform role responsibilities may be required.

(40 hours / week, 8:00am-5:00pm, Salary Range $117625 - $154100)

Amazon.com is an Equal Opportunity – Affinitive Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation

Basic Qualifications

Master's degree or foreign equivalent degree in Analytics, Data Engineering, Business Intelligence, Information Technology, Computer Science, or a related field and one year of experience in the job offered or a related occupation. Alternatively, Bachelor's degree or foreign equivalent degree in Analytics, Data Engineering, Business Intelligence, Information Technology, Computer Science, or a related field and five years of progressively responsible post-baccalaureate experience in the job offered or a related occupation. Must have one year of experience in the following skill(s): (1) Sales Operations, Sales Analytics, or Business Analysis; (2) building data analysis and working with large data sets; (3) using Excel, SQL, and Python; (4) data visualization with tools such as Tableau, PowerBl, or AWS QuickSight; and (5) using artificial intelligence tools.

The pay range for this position in Bellevue, WA is $117625 - $154100 (yr); however, base pay offered may vary depending on job-related knowledge, skills, and experience. A sign-on bonus and restricted stock units may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered. This information is provided by Washington Equal Pay Act. Base pay information is based on market location.

Preferred Qualifications

All applicants must meet all the above listed requirements.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.