Sales Operations Coordinator (TEMP)

Trace3; United States; Remote; USD 32,000 - 33,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

401(k) with employer match

Training and development programs

Office snacks and beverages

Collaborative culture

Work-life balance and generous PTO

Job summary

Trace3, a leading Transformative IT authority, is seeking a Sales Operations Coordinator based in the United States. The role focuses on validating new item records, populating essential attributes, and supporting backlog management and fulfillment timelines.

You will collaborate with sales on item classification and oversee MDF orders and vendor invoice processing. Under the Sales Operations Manager, you will help ensure accurate data, timely ship dates, and efficient order processing,

Qualifications

• High school diploma or equivalent (Bachelor’s Degree preferred).
• Excellent interpersonal communication skills required for interacting with employees, vendors and clients.
• Highly organized, detail-oriented, excellent time management skills and able to effectively prioritize tasks in a fast-paced, high-volume, and evolving work environment.
• Ability to approach customer and sales requests with a proactive and consultative manner; listen and understand user requests and needs and effectively deliver.
• Comfortable managing multiple and changing priorities, and meeting deadlines in an entrepreneurial environment.

Responsibilities

• Review new item records and populate the necessary business unit and financial attributes.
• Assist backlog review and update estimated ship dates for open orders and fulfillment.
• Coordinate internal item setup with sales to ensure proper classification of each item attribute.
• Conduct quarterly reviews of internal item records and implement revisions as needed.
• Review and process MDF orders and invoices in vendor portals; create item fulfillments accordingly.
• Assist with weekly backlog reviews and provide coverage for drop ship orders in ERP when needed.
• Identify discrepancies, problem-solve, and propose solutions; perform other duties as assigned.

Skills

Interpersonal communication

Organizational skills

Time management

Customer-focused

Prioritization

Education

High school diploma or equivalent

Bachelor’s Degree preferred

Tools

ERP software

Vendor portals

Job description

Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Equipped with elite engineering and dynamic innovation, we empower IT executives and their organizations to achieve competitive advantage through a process of Integrate, Automate, Innovate.

Our culture at Trace3 embodies the spirit of a startup with the advantage of a scalable business. Employees can grow their career and have fun while doing it!

Trace3 is headquartered in Irvine, California. We employ more than 1,200 people all over the United States. Our major field office locations include Denver, Indianapolis, Grand Rapids, Lexington, Los Angeles, Louisville, Texas, San Francisco.

Ready to discover the possibilities that live in technology?

Come Join Us!

Street-Smart -Thriving in Dynamic Times

We are flexible and resilient in a fast-changing environment. We continuously innovate and drive constructive change while keeping a focus on the “big picture.” We exercise sound business judgment in making high-quality decisions in a timely and cost-effective manner. We are highly creative and can dig deep within ourselves to find positive solutions to different problems.

Juice -The “Stuff” it takes to be a Needle Mover

We get things done and drive results. We lead without a title, empowering others through a can-do attitude. We look forward to the goal, mentallymapping outevery checkpoint on the pathway to success, and visualizing what the final destination looks and feels like.

Teamwork -Humble, Hungry and Smart

We are humble individuals who understand how our job impacts the company's mission. We treat others with respect, admit mistakes, give credit where it’s due and demonstrate transparency. We “bring the weather” by exhibiting positive leadership and solution-focused thinking. We hug people in their trials, struggles, and failures – not just their success. We appreciate the individuality of the people around us.

JOB SUMMARY:

Under the general direction of the Sales Operations Manager, the Sales Operations Coordinator will be responsible for reviewing new item records that need to be validated and populating the necessary business unit and financial attributes in a timely manner. In addition, the Sales Operations Coordinator will assist with backlog review, updating estimated ship dates for open orders and fulfillment.

SUMMARY OF ESSENTIAL JOB FUNCTIONS:

• Responsible for the internal item setup process and coordinating with sales team to ensure proper classification of each item “attribute” (tax classification, practice area, type, etc.).
• Responsible for quarterly review of all internal item records and completing any necessary revisions.
• Provide guidance to internal teams on resolving variances associated with items.
• Review, process and fulfill market development fund (MDF) orders.
• Daily review of new invoices uploaded to vendor/distributor portals and creation of item fulfillments based on those invoices.
• Assist Sales Ops Specialists with weekly backlog review as needed.
• Assist with reviewing and processing drop ship orders through the ERP Platform in a timely manner when backup coverage is needed.
• Problem-solve discrepancies and provide recommended solutions.
• Perform other duties as assigned.

REQUIRED SKILLS AND EXPERIENCE:

• High school diploma or equivalent (Bachelor’s Degree preferred).
• Excellent interpersonal communication skills required for interacting with employees, vendors and clients.
• Highly organized, detail-oriented, excellent time management skills and able to effectively prioritize tasks in a fast-paced, high-volume, and evolving work environment.
• Ability to approach customer and sales requests with a proactive and consultative manner; listen and understand user requests and needs and effectively deliver.
• Comfortable managing multiple and changing priorities, and meeting deadlines in an entrepreneurial environment.

Actual salary will be based on a variety of factors, including location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base salary.

$23 - $24 USD

The Perks

• Comprehensive medical, dental and vision plans for you and your dependents
• 401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability
• Competitive Compensation
• Training and development programs
• Major offices stocked with snacks and beverages
• Collaborative and cool culture
• Work-life balance and generous paid time off

Our Commitment

At the core of Trace3's DNA is our people. We are a diverse group of talented individuals who understand the importance of teamwork and demonstrating leadership, character, and passion in all that we do.

We’re committed to fostering an inclusive workplace where everyone feels respected, valued, and empowered to grow. We recognize that embracing diversity drives innovation, improves outcomes, foster collaboration, boosts teammate satisfaction, and builds a more inclusive culture.

As an equal opportunity employer, Trace3 bases all employment decisions based on individual qualifications, merit, and business requirements. We do not engage in discrimination on the basis of race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age (40 or older), disability, genetic information, or any other characteristic protected by federal, state, or local law.

Any demographic information provided is strictly voluntary, kept confidential in accordance with Equal Employment Opportunity (EEO) regulations, and will not be used in employment decisions, including hiring, promotions, or mentorship programs. We are committed to providing equal employment opportunities for all.

If you require a reasonable accommodation to complete the application process or participate in an interview, please email [e-mail].

***To all recruitment agencies:

Trace3 does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Trace3 employees or any other company location. Trace3 is not responsible for any fees related to unsolicited resumes/CVs.