Sales Operations Coordinator

Informa Group Plc.; Colorado; On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

401k match

Health, vision & dental insurance

Paid time off 15 days rising to 20/25

Job summary

Informa Group Plc. in Boulder, CO is seeking a proactive Sales Operations Coordinator to support media and event sales processes. You will enhance CRM usage, advocate for data accuracy, and lead renewal activities for mid-size trade shows.

You will coordinate with Account Managers, perform Salesforce admin tasks, and collaborate with Accounting and Marketing. Join a collaborative team that values attention to detail, clear communication, and the ability to juggle multiple priorities.

Qualifications

• Experience in sales operations or sales support.
• Proven ability to coordinate with Account Managers.

Responsibilities

• Coordinate with Account Managers to ensure proper contract construction.
• Perform admin tasks in Salesforce as required.
• Assign leads to Account Managers by territory.
• Ensure accurate revenue reporting by brand, product, and AM.
• Collaborate with Accounting, Marketing and others on sales needs.
• Manage ad hoc projects like wait lists and sponsorship holds.
• Attend weekly sales meetings and report progress.
• Travel for multi-day trips as needed.

Skills

CRM familiarity

Sales coordination

Excel

Microsoft Office

Salesforce

Travel ability

Customer service

Tools

Salesforce

MS Office

Job description

This role is based in our Boulder, CO office.

The Sales Operations Coordinator is a proactive and meaningful role in executing operational strategies related to media and event sales processes. You will actively contributes to our knowledge and use of the CRM platform, and serves as a solid understudy to all things that the Sales Operations Manager role entails. You will also lead the renewal process for our mid-size trade show.

Duties & Responsibilities:

• Coordinates with Account Managers to assure proper sales contract construction and appropriate use of pipeline tools.
• Exercises some administration privileges in Salesforce (reassignment of accounts, merging records, approving sales contracts, etc.)
• Assigns incoming leads to Account Managers as appropriate based on territory assignments.
• Assures accurate systems reporting of revenue by brand, product and by Account Manager
• Works with other departments (Accounting, Marketing, Marketing Services, etc.) on any sales-related needs and requests.
• Manages ad hoc projects as needed such as: wait list for sold-out shows, FROR and hold tracking for sponsorships and media.
• Holds weekly one-to-one meetings with Sales Operations Manager to communicate progress and identify ongoing needs. Attends and actively participates in weekly sales meetings.
• Perform any other duties commensurate with the grade and level of responsibility.

Major Projects:

• Plays a significant but supporting role in exhibitor rebook projects, to include pulling customer points, arranging the priority placement customer schedule, confirming contract and CRM readiness for future events, works with marketing around all exhibitor communication about the renewal process and manages the operation of the on-site sales office including workforce training.

• Strong attention to detail and proactive behavior and attitude
• Happy disposition, with ability to communicate honestly and with respect. Ability to select the appropriate form of communication for a given situation.
• Seek to understand mentality with a competitive spirit.
• Speaks and writes clearly and fluently in English to both individuals and groups
• Computer literate and experienced in the use of Microsoft Office Suite, including Word, PowerPoint, and Excel
• Familiarity with CRM systems, preferably Salesforce
• Excellent verbal and written communications skills
• Be self-directed; identify and manage multiple priorities.
• Able to travel for multi-day, overnight stays several times per year.
• Understanding of B2B media and/or tradeshow sales
• Experience working with sales professionals
• Customer service experience

We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you’re not spending time together in one of our offices or other workplaces – like at an Informa event – you get the flexibility and support to work from home or remotely.

We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at LifeAt.Informa.com

Our benefits include:

• Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment
• Broader impact: take up to four days per year to volunteer, with charity match funding available too
• Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
• Time out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
• Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount
• Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more
• Recognition for great work, with global awards and kudos programs
• As an international company, the chance to collaborate with teams around the world

The salary range for this role is $50K- $60K, based on experience.

This posting will automatically expire on November 20, 2026.

We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.

If you would like to request reasonable adjustments or accommodationsto assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence. At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.

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