Sales Operations Coordinator

Informa Markets; Boulder (CO); Vor Ort; USD 50.000 - 60.000; Vollzeit

Benefits dieser Stelle

Great community

Volunteer days

Career development

Paid time off

401k match

Health insurance

Parental leave

ESPP

Wellbeing support

Awards & kudos

Global collaboration

Zusammenfassung

Informa Markets in Boulder, CO is seeking a Sales Operations Coordinator to support media and event sales processes. You will contribute to our CRM usage and serve as understudy to the Sales Operations Manager, including leading the renewal process for our mid-size trade show.

This role partners with Account Managers, ensures accurate revenue reporting, and collaborates with Accounting, Marketing, and other teams. Travel several times per year is expected.

Qualifikationen

• Attention to detail and a proactive attitude in a fast-paced environment.
• Clear and respectful communicator, both written and verbal.
• Ability to manage multiple priorities with a can-do approach.
• Fluent English, strong writing and speaking skills.
• Proficient in Microsoft Office (Word, PowerPoint, Excel).
• Familiarity with CRM systems, preferably Salesforce.
• Experience collaborating with sales professionals.
• Customer service experience is valued.

Aufgaben

• Coordinate with Account Managers to ensure proper sales contracts and use of pipeline tools.
• Manage Salesforce admin tasks (record reassignment, merges, contract approvals).
• Assign incoming leads to Account Managers based on territory.
• Ensure accurate revenue reporting by brand, product, and Account Manager.
• Collaborate with Accounting, Marketing, and other teams on sales needs.
• Support ad hoc projects such as wait lists, FROR, and sponsorship holds.
• Attend weekly meetings with the Sales Operations Manager and sales meetings.
• Perform other duties commensurate with role.

Kenntnisse

Attention to detail

Proactive attitude

Honest communication

Competitive mindset

English fluency

MS Office (Word, PowerPoint, Excel)

CRM familiarity

Verbal & written communications

Self-directed

Travel readiness

B2B media/tradeshow sales knowledge

Sales collaboration

Customer service

Tools

Salesforce

Jobbeschreibung

Informa Markets, a division within Informa, creates global platforms for industries to trade, innovate and grow. We organise over 450 large-scale branded and transaction-led events in over a dozen specialist markets. These are typically not-to-be-missed live and on-demand B2B events where industries convene and people gather to do business.

We also provide data and digital content, as well as year-round online platforms where companies showcase their businesses and products and buyers conduct research, generating valuable leads.

Job Description

This role is based in our Boulder, CO office.

The Sales Operations Coordinator is a proactive and meaningful role in executing operational strategies related to media and event sales processes. You will actively contributes to our knowledge and use of the CRM platform, and serves as a solid understudy to all things that the Sales Operations Manager role entails. You will also lead the renewal process for our mid-size trade show.

Duties & Responsibilities

• Coordinates with Account Managers to assure proper sales contract construction and appropriate use of pipeline tools.
• Exercises some administration privileges in Salesforce (reassignment of accounts, merging records, approving sales contracts, etc.)
• Assigns incoming leads to Account Managers as appropriate based on territory assignments.
• Assures accurate systems reporting of revenue by brand, product and by Account Manager
• Works with other departments (Accounting, Marketing, Marketing Services, etc.) on any sales-related needs and requests.
• Manages ad hoc projects as needed such as: wait list for sold-out shows, FROR and hold tracking for sponsorships and media.
• Holds weekly one-to-one meetings with Sales Operations Manager to communicate progress and identify ongoing needs. Attends and actively participates in weekly sales meetings.
• Perform any other duties commensurate with the grade and level of responsibility.

Major Projects

• Plays a significant but supporting role in exhibitor rebook projects, to include pulling customer points, arranging the priority placement customer schedule, confirming contract and CRM readiness for future events, works with marketing around all exhibitor communication about the renewal process and manages the operation of the on-site sales office including workforce training.

Qualifications

• Strong attention to detail and proactive behavior and attitude
• Happy disposition, with ability to communicate honestly and with respect. Ability to select the appropriate form of communication for a given situation.
• Seek to understand mentality with a competitive spirit.
• Speaks and writes clearly and fluently in English to both individuals and groups
• Computer literate and experienced in the use of Microsoft Office Suite, including Word, PowerPoint, and Excel
• Familiarity with CRM systems, preferably Salesforce
• Excellent verbal and written communications skills
• Be self-directed; identify and manage multiple priorities.
• Able to travel for multi-day, overnight stays several times per year.
• Understanding of B2B media and/or tradeshow sales
• Experience working with sales professionals
• Customer service experience

Additional Information

We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you’re not spending time together in one of our offices or other workplaces – like at an Informa event – you get the flexibility and support to work from home or remotely.

We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at LifeAt.Informa.com

Our benefits include

• Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment
• Broader impact: take up to four days per year to volunteer, with charity match funding available too
• Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
• Time out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
• Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount
• Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more
• Recognition for great work, with global awards and kudos programs
• As an international company, the chance to collaborate with teams around the world

The salary range for this role is $50K- $60K, based on experience.

This posting will automatically expire on November 20, 2026.

We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.

If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence. At Informa, you’ll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.

See how Informa handles your personal data when you apply for a job here.