Sales Operations Associate – Cleveland, OH

Medtronic plc; Ohio; On-site; USD 55,000 - 83,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

401(k) with Company Match

Tuition Reimbursement

Job summary

Medtronic plc is seeking a Sales Operations Coordinator to support regionally assigned Sales Team members in the field. The role emphasizes maximizing the use of Salesforce.com for sales operations, maintaining accurate data for accounts, purchase orders, and quotes, and coordinating with Quality and Accounting to ensure timely processing of cases and orders.

The position involves supporting shipments, trunk stock, and follow-ups after trade shows, with leadership expectations in data review

Qualifications

• Bachelor’s degree or equivalent required.
• Experience working inside CRMs, specifically Salesforce.com.
• Proficient with Microsoft Apps and able to navigate MS Office suite.
• For non-US degrees, ensure they meet visa/education equivalency requirements.

Responsibilities

• Support regionally assigned Sales Team to ensure success in the field.
• Maximize use of Salesforce for sales operations and accounts, quotes, and plans.
• Ensure Salesforce information is accurate and up-to-date.
• Collaborate with Quality and Accounting on cases, POs, and orders.
• Assist with shipments, trunk stock, and replenishment from HQ or 3rd parties.
• Lead data reviews with Regional Sales Managers to identify trends.

Skills

Salesforce CRM

Microsoft Apps

Education

Bachelor’s Degree or equivalent

Tools

Salesforce.com

Job description

We anticipate the application window for this opening will close on - 30 Oct 2026 Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

Primary Responsibilities

Supports regionally assigned Sales Team members to ensure their success in the field Maximizes use of CRM (Salesforce.com) for sales operations Sales Team accounts, contacts, purchase orders, quotas, simple business plans, etc. Ensures the information in salesforce is accurate and on time Acts as a liaison between the Sales Team and other departments within SPR such as: Works with Quality to ensure cases (complaints/returns) are submitted in a timely manner and with all required information Works with Accounting to approve of the sales team accounts, Purchase orders, and sales orders May support Sales Team and Collections with Purchase Order receipts and invoicing requests Supports Sales Patient Data Entry Works with patient support on patient procedural and baseline data Supports Product shipments going into the field, to patients, and to Customers Manages Sales Team Trunk Stock (The product the field has in their Possession) Supplies Field with Product from Headquarters or Third-Party Shippers Supports management of Cleveland Inventory Ships replacements product directly to patients Coordinates with Sales Reps and Inside Sales after trade shows, Campaigns, and/or Cadaver Labs to assist with follow-up for existing Leads/Contacts Supports continued education with Sales Team members on CRM functionality following Sales Training Leads weekly meetings with assigned Regional Sales Managers to review data and trends.

Required Qualifications

Bachelor’s Degree or equivalent

Preferred Qualifications

Experience working inside CRMs (specifically Salesforce.com) Proficient with Microsoft Apps Ability to work efficiently and creatively in a regulated industry For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

U.S. Work Authorization & Sponsorship

At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact. In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Salary ranges for U.S (excl. PR) locations (USD):$55,200.00 - $82,800.00 The position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP). The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others). The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program). The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums). Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico. Further details are available at the link below: Medtronic benefits and compensation plans

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support. This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here.