Sales Operations Associate

Qcells North America; Irvine (CA); On-site; USD 69,156,000 - 75,217,000; Full time

Job summary

Hanwha Q CELLS America Inc. in Irvine, CA is seeking a Sales Operations Associate to support sales managers across the United States.

This on-site position requires reviewing and processing orders, coordinating with Finance and Logistics, and maintaining accurate inventory and delivery schedules. The role emphasizes Excel/Word proficiency, customer-focused communication, and a willingness to learn SAP and new systems to improve processes and accuracy.

Qualifications

• Professional, with ability to multitask, prioritize, and meet deadlines.
• Excellent verbal and written communication skills.
• Customer-focused and detail-oriented.
• Willingness to learn SAP and new systems.
• Proficient in Microsoft Office Suite, especially Excel and Word.

Responsibilities

• Manage customer accounts by reviewing, validating, and processing purchase orders/sales orders.
• Communicate with Finance, Logistics, Demand Planning, Partners, and customers.
• Enter orders into the company system.
• Monitor orders and implement adjustments.
• Track inventory and allocate purchase orders.
• Collaborate with Sales Team to forecast inventory demand and stock levels.
• Supervise delivery schedule and provide updates to Sales Team.
• Verify product serial numbers and pallet quantities; review deliveries for billing.
• Compile data for invoicing to Finance.
• Perform other duties as assigned.

Skills

Microsoft Excel

Microsoft Word

Multitasking

Communication skills

Detail oriented

Tools

SAP

Job description

Description

POSITION DESCRIPTION:

The Sales Operations Associate will provide administrative support to sales managers across all regions in the United States. This position reports to the Sales Operations Manager. The role is based on-site in Irvine.

Responsibilities

• Managing customer accounts by reviewing, validating, and processing purchase orders/sales orders.
• Communicating with other departments such as Finance, Logistics, Demand Planning, Partners, and customers.
• Entering orders into the company's system.
• Monitoring orders to ensure that any adjustments are properly implemented.
• Tracking inventory and allocating purchase orders using the company's system.
• Collaborating with the Sales Team to forecast inventory demand and determine optimal stock levels.
• Supervising the delivery schedule and providing regular updates to the Sales Team.
• Verifying product serial numbers and pallet quantities for each customer's order and reviewing order deliveries for billing purposes.
• Compiling data for invoicing to be shared with the Finance department.
• Complying with the company's rules, regulations, and policies.
• Demonstrating flexibility and a willingness to work on different tasks in a teamwork environment, being able to assist the team when needed.
• Performing other duties and special projects as assigned by the team manager.

Required Qualifications

• Proficient knowledge in Microsoft Office Suite, particularly Excel and Word
• High degree of professionalism and conduct at all times
• Demonstrated track record of delivering results; able to multi-task, set priorities, and meet deadlines
• Excellent verbal and written communication skills with the ability to present and explain complex information clearly to clients
• Demonstrated customer focus and strong communication skills
• Ability and willingness to learn SAP and new systems
• Detailed oriented
• Able to multitask
• Determine priorities

Preferred Qualifications

• You thrive working in a fast-paced environment and enjoy multi-tasking multiple projects and/or tasks
• You have the demonstrated ability to work with high-volume orders
• You have strong work ethics, a roll-up-sleeves attitude, and attention to detail
• Most importantly, you are customer-facing, enjoy working in a team-oriented environment, and passionate about Renewable Energy

Compensation

In accordance with applicable pay transparency laws, the anticipated annual base salary for this position is:

• Zone 1 (SF, NYC): $26.30 – $28.61/hr ($54,700 – $59,500)
• Zone 2 (CA, NJ, NY): 24.14 – $26.25/hr ($50,200 – $54,600)
• Zone 3 (All Others): $21.92 – $23.85/hr ($45,600 – $49,600)

The applicable salary range is based on the employee’s primary work location. Individual compensation will be determined based on qualifications, relevant experience, education, skills, internal equity, and other business-related factors.

Hanwha Q CELLS America Inc. (“HQCA”) is a Qcells company, one of the world’s largest manufacturers and providers of solar photovoltaic (PV) products and solutions. Headquartered in Irvine, California, HQCA has been rapidly expanding its business in North America through the expansion of products and solutions, including distributed energy solutions, direct-to-homeowner solar sales and financing, and EPC services. We provide an opportunity to be part of an exciting and growing world-class global business in an interesting and expanding industry of the future.

Physical, Mental & Environmental Demands

To comply with the Rehabilitation Act of 1973 the essential physical, mental and environmental requirements for this job are listed below. These are requirements normally expected to perform regular job duties. Incumbent must be able to successfully perform all of the functions of the job with or without reasonable accommodation.

Mobility

Standing

20% of time

Sitting

70% of time

Walking

10% of time

Strength

Pulling

up to 10 Pounds

Pushing

up to 10 Pounds

Carrying

up to 10 Pounds

Lifting

up to 10 Pounds

Dexterity(F = Frequently, O = Occasionally, N = Never)

Typing

F

Handling

F

Reaching

F

Agility(F = Frequently, O = Occasionally, N = Never)

Turning

F

Twisting

F

Bending

O

Crouching

O

Balancing

N

Climbing

N

Crawling

N

Kneeling

N

The salary range is required by the California Pay Transparency Act and may differ depending on the location of those candidates hired nationwide. Actual compensation is influenced by a wide array of factors including but not limited to, skill set, education, licenses and certifications, essential job duties and requirements, and the necessary experience relative to the job’s minimum qualifications.

• This target salary range is for CA positions only and should not be interpreted as an offer of compensation.

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