Sales Operations Associate

Vallen Distribution, Inc.; Belmont (NC); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Dental & Vision insurance

401(k) with company match up to 6%

Life insurance

Short/Long-term disability

Tuition reimbursement

Paid time off

Holidays

Employee discounts

Advancement opportunities

Job summary

Vallen is seeking a Sales Operations Associate to support the Sales Manager and Customer Service Manager by coordinating day-to-day business operations and performing strategic duties across planning, analytics, and process optimization.

You will collaborate with cross-functional teams, develop dashboards, monitor KPIs, and help implement tools to enhance efficiency in a fast-paced environment. Equal opportunity employer.

Qualifications

• 5+ years of experience in sales or operations.
• Proven track record of success in sales operations and analytics.
• Strong analytical and interpersonal skills with cross-functional collaboration.

Responsibilities

• Assist with developing administrative processes to support the sales team.
• Analyze and refine the sales process to improve efficiency and effectiveness.
• Implement and manage sales tools and technologies to streamline operations.
• Monitor outstanding receivables and follow up on overdue accounts.
• Collaborate with inventory, sales, and finance to forecast inventory needs.
• Develop and maintain sales operations performance metrics and dashboards.

Skills

Sales operations

Analytics

Cross-functional collaboration

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Microsoft Word

Tools

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Microsoft Word

Job description

Why Join Our Team?

At Vallen, we embrace what makes us unique. We thrive on the diversity of our associates and the different ways each of us contributes to Vallen’s success. We pride ourselves on being an inclusive company that values the growth of our associates. When you join Vallen, you become part of our winning team. Our vast network of connections is here to help you transform your job into a career. Vallen is an industry leader in delivering flexible supply chain solutions while creating value for our customers, our supply partners, and our associates.

• Medical, Dental, and Vision Insurance
• Medical, Dental, and Vision Insurance for Single, Employee + Spouse or Children, and Family Coverage
• 401(k) with discretionary company match of $0.50 on the $1.00 up to 6% of pay (U.S. positions only)
• Employer-paid Basic Life Insurance for Employee, Spouse, and Dependents
• Employer-paid Short-Term and Long-Term Disability Benefits and Parental Leave (and any leave required under federal, state, and local laws)
• Health Care and Dependent Care Flexible Spending Accounts
• Paid Time Off (Vacation and Sick Days): 80–160 hours of vacation time based on seniority, accrued monthly and prorated from date of hire. 40–56 hours of sick time per year based on seniority and advanced upon hire.
• Paid Time Off (Holidays): 8 scheduled holidays plus 2 floating holidays
• Employee Assistance Program
• Employee Resource Groups for networking and team building
• Tuition Reimbursement Program
• Employee Referral Program
• Safety shoe and safety glasses reimbursement (based on position)
• Employee discounts through BenefitHub
• Vallen complies with all minimum wage laws

Why Join Our Team?

At Vallen, we embrace what makes us unique. We thrive on the diversity of our associates and the different ways each of us contributes to Vallen’s success. We pride ourselves on being an inclusive company that values the growth of our associates. When you join Vallen, you become part of our winning team. Our vast network of connections is here to help you transform your job into a career. Vallen is an industry leader in delivering flexible supply chain solutions while creating value for our customers, our supply partners, and our associates.

Benefits At Vallen

• Medical, Dental, and Vision Insurance
• Medical, Dental, and Vision Insurance for Single, Employee + Spouse or Children, and Family Coverage
• 401(k) with discretionary company match of $0.50 on the $1.00 up to 6% of pay (U.S. positions only)
• Employer-paid Basic Life Insurance for Employee, Spouse, and Dependents
• Employer-paid Short-Term and Long-Term Disability Benefits and Parental Leave (and any leave required under federal, state, and local laws)
• Health Care and Dependent Care Flexible Spending Accounts
• Paid Time Off (Vacation and Sick Days): 80–160 hours of vacation time based on seniority, accrued monthly and prorated from date of hire. 40–56 hours of sick time per year based on seniority and advanced upon hire.
• Paid Time Off (Holidays): 8 scheduled holidays plus 2 floating holidays
• Employee Assistance Program
• Employee Resource Groups for networking and team building
• Tuition Reimbursement Program
• Employee Referral Program
• Safety shoe and safety glasses reimbursement (based on position)
• Employee discounts through BenefitHub
• Advancement opportunities
• Vallen complies with all minimum wage laws

Position Summary:

Join our team as the Vallen Sales Operations Associate. In this role you will assists the Sales Manager and/or Customer Service Manager by administratively supporting and coordinating the day-to-day Vallen business operations and performing the following duties.

Essential Job Duties and Responsibilities:

Strategic Planning:

• Assist with developing administrative processes to support the sales team.

Sales Process Optimization:

• Assist with analyzing and refining the sales process to improve efficiency and effectiveness.
• Help to implement and manage sales tools and technologies to streamline operations and enhance productivity.

Accounts Receivable and Dispute Management:

• Monitor outstanding receivables and follow up on overdue accounts.
• Manage and resolve customer disputes related to sales transactions, working closely with the sales and finance teams to address issues promptly.

Inventory Management:

• Coordinate with the inventory management team to ensure accurate tracking and reporting of inventory levels.
• Collaborate with sales and supply chain teams to forecast inventory needs based on sales trends and projections.
• Assist with inventory reconciliation from PI and cycle counting

Sales Analytics and Reporting:

• Assist with developing and maintaining sales operations performance metrics and dashboards to track key performance indicators (KPIs).
• Conduct regular analysis of sales data to identify trends, opportunities, and areas for improvement.

Cross-Functional Collaboration:

• Work closely with sales, marketing, finance, inventory, product, and accounts receivable teams to ensure alignment and support for sales and operations initiatives.

Other Tasks

• Performs other duties and assignments as directed by the Manager of Sales Operations.

Education and Job Requirements:

• 5+ years of experience in sales or operations
• Proven track record of success in sales, operations, process optimization, and sales performance analysis.
• Strong analytical skills with the ability to interpret complex data and provide actionable insights.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities.
• Demonstrated skills using Microsoft Office, including Word, Excel, Outlook, and PowerPoint

Work Environment & Physical Demands:

Reasonable accommodations will be evaluated and may be implemented to enable individuals with disabilities to perform essential functions of this position.

• May be required to handle hazardous materials and wear various forms of protective equipment (shoes, gloves, protective eyewear, etc.).
• Required to properly operate and control a motor vehicle; specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
• Occasional evening and weekend work may be required as job duties demand and may include little to no advanced notice.
• Sitting, standing, walking, squatting/kneeling, reaching, grasping, pushing/pulling, twisting/bending, lifting/carrying multiple times per shift, fingering, talking, hearing, and seeing.
• May be required to lift and carry up to 75 lbs; must have the ability to handle physical inventory that requires hand dexterity.
• May work in extreme hot or cold environments; various facilities may have dusty conditions.

Equal Opportunity Employer - Ethnically and Culturally Diverse/Females/Veterans/Disabled/Sexual Orientation/Gender Identity